Andy fuerez

• Managed customer inquiries and resolved issues, ensuring a high level of satisfaction.
• Maintained constant communication with guests to keep them informed about their stay.
• Oversaw housekeeping operations to ensure rooms were prepared to meet guest expectations.

• Completed data entry tasks whilst adhering to strict deadlines.

• Accommodated special dietary requests, enhancing customer dining experience.
• Delivered excellent customer service through friendly and polite interaction.
• Worked collaboratively with kitchen staff for efficient service delivery.
• Maintained knowledge of menu items, leading to accurate order taking.
• Managed table settings for optimal dining experience.

• Developed culinary skills in a dynamic environment at Firmdale Hotels PLC.
• Enhanced communication abilities while collaborating with a diverse kitchen team.
• Adapted to new work ethics, contributing to a positive team atmosphere.

Work Experience-

Assisted with daily hotel operations at Travelodge to support efficiency and service.
Handled guest requests to improve satisfaction and smooth day-to-day workflows.
Collaborated with reception and housekeeping teams to keep services running reliably.