Andy Edwards
Linton,Cambridgeshire
Summary
Dynamic and results-driven professional with a strong track record in business development and sales leadership. Demonstrates expertise in target achievement, competitor analysis, and pricing strategy development.
Skilled in pipeline management and customer relationship management, with a focus on customer retention and performance tracking. Adept at navigating market knowledge to drive growth and enhance customer satisfaction.
Overview
21
21
years of professional experience
Work history
Head Of Sales
Marshall Motor Group
2024.10 - 2026.01
- Cultivated a high-performing sales culture, resulting in employee satisfaction and retention.
- Increased brand visibility by implementing strategic sales initiatives.
- Scorecard reviews, implementing clear plans and actions to improve performance
- Championed customer-centric approaches, enhancing brand loyalty.
- Spearheaded training programmes to increase team skill levels and productivity.
- Streamlined internal processes to enhance operational efficiency.
- Set ambitious targets, sparking team motivation.
- Implemented robust sales processes, leading to improved efficiency.
- Analysed industry and competitor trends to enhance sales strategy.
- Maintained awareness of latest industry trends, product knowledge and sales techniques.
- Presented sales data and insights to leadership to aid strategy development and planning.
- Worked with internal and external teams to initiate marketing strategies to grow at national, regional and specific sector levels.
- Analysed sales reports to identify trends and update strategies.
Divisional Used Car Manager
Marshall Motor Group
2021.09 - 2024.10
- Reviewing and managing a stock portfolio of circa 500 vehicles
- Sourcing vehicles through OEM closed sales and other channels
- Analysing market trends to improve profitability, retention and stock turn
- Implemented a robust strategy around DIS, desirability, imaging and vehicle preparation
- Weekly reviews of stock performance and strategy at each centre
- Identified growth opportunities through comprehensive market research.
- Facilitated staff training, resulting in better customer service.
- Delegated tasks efficiently to maximise productivity.
- Coordinated cross-departmental collaboration for improved workflow.
- Led performance reviews, identified areas for improvement.
- Organised financial and operational data to help with yearly budgeting and planning.
Head Of Business
Marshall Motor Group
2019.03 - 2021.09
- Established challenging targets to drive revenue growth.
- Streamlined internal processes, enhancing overall efficiency.
- Directed activities of team to achieve optimal performance.
- Daily reviews with line managers
- Achieved consistent compliance with industry regulations through rigorous audit processes.
- Established performance metrics, enhancing overall business performance.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Monitored health and safety measures for guaranteed compliance.
- Established clear budgets and cost controls strategies to meet objectives.
- Organised financial and operational data to help with yearly budgeting and planning.
International And Retail Sales Manager
Marshall Motor Group
2017.01 - 2019.03
- Monitored competitor activity closely for staying ahead in the market competition.
- Boosted retail operations efficiency with rigorous stock management and inventory control.
- Increased customer satisfaction by providing exceptional service and resolving complaints promptly.
- Encouraged upselling techniques amongst employees leading to increased average spend per customer visit.
- Oversaw staff scheduling to ensure adequate cover during all business hours.
- Analysed market trends to predict future sales and adjust inventory accordingly.
- Met monthly sales targets consistently through strategic planning and execution.
- Trained staff to enhance their product knowledge and improve customer interaction.
- Managed daily sales department management meetings to plan and discuss daily prospecting targets and activities.
- Crafted strategic individual and team sales targets, reviewing monthly performance and addressing obstacles as required.
- Drafted monthly sales report to submit to management.
Business Manager
Marshall Motor Group
2015.09 - 2019.01
- Devised sales targets, driving the team's motivation and focus towards achieving them.
- Conducted performance reviews to identify areas of improvement.
- Facilitated smooth transactions by resolving customer issues promptly.
- Conducted regular audits to identify and rectify discrepancies swiftly.
- Provided excellent customer service, boosting client retention rates.
- increased IPRU and PPS performance through regular training and performance development plans
Senior Sales Executive
Marriott Motor Group
2011.03 - 2015.09
- Fostered healthy relationships with customers, leading to strong customer retention
- Daily prospecting activities focussed around renewals and service opportunity
- Top performing sales executive for units and F&I Performance
Sales executive
Vindis Group
2009.07 - 2011.03
- Fostered healthy relationships with customers, leading to strong customer retention
- Daily prospecting activities focussed around renewals and service opportunity
- consistently met F&I and unit objectives
Tree surgeon & climber
Self Employed
2005.01 - 2009.07
Skills
- Target achievement
- Resilient under pressure
- Business development
- Competitor analysis
- Pipeline Management
- Customer relationship management
- Pricing strategy development
- Market knowledge
- Sales Leadership
- Customer retention
- Performance tracking
Affiliations
- Cricket
- Countryside
Timeline
Head Of Sales
Marshall Motor Group
2024.10 - 2026.01
Divisional Used Car Manager
Marshall Motor Group
2021.09 - 2024.10
Head Of Business
Marshall Motor Group
2019.03 - 2021.09
International And Retail Sales Manager
Marshall Motor Group
2017.01 - 2019.03
Business Manager
Marshall Motor Group
2015.09 - 2019.01
Senior Sales Executive
Marriott Motor Group
2011.03 - 2015.09
Sales executive
Vindis Group
2009.07 - 2011.03
Tree surgeon & climber
Self Employed
2005.01 - 2009.07