Andrzej Durczak

• Patrolled premises regularly, deterring any potential criminal activity.
• Streamlined administrative processes for improved productivity.
• Resolved conflicts calmly, maintaining a peaceful environment.
• Juggled multiple tasks under pressure to maintain efficiency.
• Addressed inquiries professionally, enhancing customer satisfaction.
• Provided excellent customer service to enhance company reputation.
• Improved communication lines by liaising between departments and visitors effectively.
• Ensured compliance with health and safety regulations by conducting routine inspections.
• Upheld strict adherence to company policies, promoting orderliness.
• Conducted bag searches when necessary, preventing illegal items entry.
• Prevented security breaches by conducting regular system checks.
• Managed visitors flow for smooth operations.
• Directed visitors efficiently, improving overall experience in the building.
• Enhanced building safety with diligent surveillance rounds.
• Maintained a secure environment by monitoring access control systems.
• Monitored CCTV systems continuously for ensured safety.
• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
• Answered and helped resolve enquiries from clients, vendors and general public.
• Kept reception area clean and neat to give visitors positive impression of the company.
• Delivered front of house duties with warm and professional manner.
• Maintained accurate and up-to-date records for smooth handovers.
• Acted as first point of contact for wide range of personnel.
• Collected and distributed incoming mail, employing strict confidentiality throughout.
• Managed calendars, strategically scheduling appointments to maximise availability.
• Prioritised tasks to maintain reliable service throughout peak times.
• Took and communicated messages to minimise interruptions to staff workflows.
• Reduced waiting times through effective time and resource management.
• Provided clerical support to company employees, including copying, faxing and file management.
• Embodied company values through friendly and reliable customer service.
• Screened and verified visitor IDs, maintaining security of personnel and office environment.
• Admitted guests into buildings to control site access.
• Located information and records quickly to assist with ad-hoc queries.
• Assisted with set up of ID card and access permissions following site security practices.
• Signposted other services where appropriate using industry knowledge and contacts.
• Solved administrative and customer service issues with knowledgeable assistance and friendly support.
• Kept reception area clean and organised to uphold professional office reputation.
• Managed high volume of incoming calls from multi-line telephone system and documented messages.
• Offered knowledgeable, friendly support to in-office guests.
• Maintained reception area stock of important forms and brochures.
• Managed office calendar, set new appointments and assisted with arrangements.
• Represented company and promoted brand with exceptional service and presentation.
• Coordinated incoming and outgoing packages and mail to facilitate distribution.
• Issued visitor and contractor passes and recorded visits on security system.
• Set up office spaces, equipment and support services for client and team meetings.
• Assisted visitors with completing and submitting [Type] paperwork.
• Monitored building security, updated logs and issued visitor badges.
• Coordinated travel flights, accommodation and itineraries for office staff.

CONFIDENTAL INFORMATION DUE TO WORKING AS SECURITY RECEPTIONIST IN US IBM COMPANY

CONFIDENTAL INFORMATION DUE TO US STATE CONSULATE JOB

• Identified potential threats by conducting thorough risk assessments.
• Ensured premises safety through regular patrols and surveillance.
• Monitored CCTV systems for potential security breaches.
• Recorded all security breaches for future reference and analysis.
• Controlled crowds during peak hours with effective communication techniques.
• Conducted daily equipment checks to ensure operational readiness.
• Responded to emergencies with swift action, prioritising safety of personnel.
• Maintained detailed logs of all patrol activities for record keeping purposes.
• Facilitated smooth flow of traffic during special events, minimising disruptions and congestion.
• Provided excellent customer service, assisting visitors with directions or inquiries.
• Inspected fire alarm systems regularly, confirming their proper functioning.
• Assisted in evacuation drills, ensuring smooth execution of safety protocols.
• Patrolled assigned areas at specified intervals as part of routine duties.
• Utilised conflict resolution skills to defuse potentially volatile situations effectively.
• Detected intrusion attempts using advanced surveillance technology, preventing loss or damage to property.
• Updated reports and logbooks on security actions performed, supporting smooth and safe facility operations.
• Prepared regular written logs and incident reports at close of each shift for management team.
• Handled day-to-day and emergency incidents with a calm, professional demeanour, enabling positive outcomes.
• Responded to alarms and investigated disturbances, contacting local law enforcement personnel in escalating situations.
• Conducted fire and security alarm testing to create stable systems.
• Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
• Provided friendly, courteous and efficient front-desk assistance, earning consistently positive customer feedback.
• Adjusted security systems and equipment to gain better coverage of car parks, interior and exterior buildings.
• Safeguarded employee and visitor health, safety and assets through effective on-foot patrols and CCTV observation.
• Enforced safety protocols through increased video surveillance and effective access control.
• Administered effective first aid and liaised with emergency services.
• Kept entrances secure with consistent visitor, personnel and package screening.
• Collaborated with security teams and emergency services to resolve urgent situations.
• Created hazard-free environment by reporting on building damage and irregularities.
• Inspected access points for signs of tampering and secured against misuse.
• Completed thorough incident reports, recording exact observations, occurrences and witness statements.
• Identified safety risks by analysing reports and camera footage.
• Eliminated unauthorised access through effective employee and visitor screening.
• Worked in security control room to continuously monitor CCTV feeds.
• Remained flexible in rapidly moving environment and adapted to developing situations.
• Employed covert surveillance to monitor individuals and gather evidence of violations.
• Screened passengers and belongings to clear for boarding.
• Secured cash and valuables against on-property loss or interference during transport.
• Used initiative and independent judgment within established guidelines to respond appropriately to security situations.

• Conducted routine checks of emergency exits for adherence to fire safety regulations.
• Improved store safety by monitoring CCTV systems regularly.
• Detected suspicious activities using surveillance equipment, preventing potential thefts or mischief.
• Assessed risk factors and reported them to management for improved safety measures.
• Completed detailed reports post incident assisting management with decision making process regarding future preventative measures.
• Mentored new team members on company's security practices aiding in their swift acclimatisation.
• Collaborated with management to implement security protocols, enhancing overall security standards.
• Provided first aid to injured customers, ensuring their well-being whilst at the store.
• Enhanced security by conducting regular patrols around the retail premises.
• Assisted staff with shoplifting incidents, resulting in a safer shopping environment.
• Managed crowd control during sales events to ensure smooth operations and customer safety.
• Handled conflict resolution between customers effectively averting any major altercations within the store.
• Enforced company policies regarding security, leading to a more secure shopping environment for customers and staff alike.
• Documented all incidents meticulously which aided in subsequent investigations or legal proceedings.
• Coordinated evacuation procedures during fire drills or real emergencies, ensuring quick and safe exit for all present.
• Patrolled car park areas regularly, reducing incidences of vandalism or vehicle-related thefts.
• Monitored CCTV for cases of internal and external theft.
• Prevented difficult situations from escalating through calm and professional control.
• Protected visitors, customers and staff from verbal and physical abuse.
• Deterred, detected and investigated stock loss at every level.
• Identified potential risks and took action to mitigate threats with focus and alertness.
• Identified high risk areas and implemented targeted visual deterrents.
• Patrolled all areas of property to prevent damage from criminal activity.
• Maintained confidentiality, releasing information only to authorised individuals.
• Advised middle management and stakeholders on security matters through regular updates.
• Escorted unwelcome persons off property without interrupting flow of daily operations.
• Monitored alarms and systems to maintain safety and security of merchandise and staff within property.
• Conducted daily physical hazard inspections per company policy and health and safety regulations.
• Locked property entrances and exits following protocol.
• Interviewed relevant parties as part of wider security investigations
• Checked ID cards and documented details in security log.
• Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
• Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
• Collaborated with security teams and emergency services to resolve urgent situations.
• Worked in security control room to continuously monitor CCTV feeds.
• Completed regular patrols after business hours, preventing intrusions and detecting problems.
• Completed thorough incident reports, recording exact observations, occurrences and witness statements.
• Maintained consistent site security, enforcing rules, issuing notifications and removing violators.
• Inspected access points for signs of tampering and secured against misuse.
• Created hazard-free environment by reporting on building damage and irregularities.
• Eliminated unauthorised access through effective employee and visitor screening.
• Used initiative and independent judgment within established guidelines to respond appropriately to security situations.

• Provided excellent customer service whilst carrying out security duties.
• Liaised effectively with other members of the security team for optimal operation.
• Assisted in evacuation procedures during emergency situations to guarantee public safety.
• Worked efficiently under pressure, managing multiple tasks simultaneously during peak times.
• Monitored CCTV systems for signs of suspicious behaviour.
• Ensured store safety by conducting regular security checks.
• Delivered timely reports about incidents or breaches to management, ensuring full awareness of situation.
• Always maintained professional demeanour while interacting with unruly customers or suspects.
• Represented the company professionally during interactions with customers or law enforcement agencies.
• Conducted routine patrols, resulting in a decrease in theft incidents.
• Maintained detailed records of all unusual activities with high levels of accuracy.
• Responded swiftly to any potential risks, ensuring customer and staff safety at all times.
• Carried out thorough inspections of bags and packages for prevention of thefts.
• Managed detained shoplifters until police arrival to ensure overall safety.
• Adhered strictly to legal guidelines during arrest and detention processes.
• Strengthened loss prevention efforts by maintaining a visible presence on the shop floor.
• Identified potential threats by closely monitoring crowd behaviours.
• Handled disputes calmly, resolving issues without escalating situations unnecessarily.
• Performed routine search procedures at entry points.
• Maintained records of site activity using Daily Occurrence Book in line with established standards.
• Reported site security incidents using appropriate reporting systems and following relevant procedures.
• Monitored CCTV systems and followed correct escalation and authority processes to handle requests to view and download CCTV footage.
• Maintained orderly and accessible security base to maximise efficiency.
• Deterred criminal activity, vandalism and general misconduct by providing highly visible security presence and patrols.
• Prepared regular written logs and incident reports at close of each shift for management team.
• Safeguarded employee and visitor health, safety and assets through effective on-foot patrols and CCTV observation.
• Closely observed CCTV surveillance systems to monitor movement of goods and other personnel.
• Responded immediately to emergency situations, remaining professional, calm and effective under pressure.
• Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
• Updated reports and logbooks on security actions performed, supporting smooth and safe facility operations.
• Triaged problems quickly, providing precise and clear information to enable prompt security support.

• Maintained detailed records of all unusual activities with high levels of accuracy.
• Assisted in evacuation procedures during emergency situations to guarantee public safety.
• Kept up-to-date with latest security protocols to enhance performance.
• Strengthened loss prevention efforts by maintaining a visible presence on the shop floor.
• Worked efficiently under pressure, managing multiple tasks simultaneously during peak times.
• Represented the company professionally during interactions with customers or law enforcement agencies.
• Responded swiftly to any potential risks, ensuring customer and staff safety at all times.
• Collaborated with store management for implementation of effective security measures.
• Always maintained professional demeanour while interacting with unruly customers or suspects.
• Monitored CCTV systems for signs of suspicious behaviour.
• Ensured store safety by conducting regular security checks.
• Provided excellent customer service whilst carrying out security duties.

• Monitored CCTV systems for signs of suspicious behaviour.
• Strengthened loss prevention efforts by maintaining a visible presence on the shop floor.
• Assisted in evacuation procedures during emergency situations to guarantee public safety.
• Collaborated with store management for implementation of effective security measures.
• Always maintained professional demeanour while interacting with unruly customers or suspects.
• Conducted routine patrols, resulting in a decrease in theft incidents.
• Delivered timely reports about incidents or breaches to management, ensuring full awareness of situation.
• Provided excellent customer service whilst carrying out security duties.
• Represented the company professionally during interactions with customers or law enforcement agencies.
• Carried out thorough inspections of bags and packages for prevention of thefts.
• Responded swiftly to any potential risks, ensuring customer and staff safety at all times.
• Kept up-to-date with latest security protocols to enhance performance.
• Managed detained shoplifters until police arrival to ensure overall safety.
• Adhered strictly to legal guidelines during arrest and detention processes.
• Identified potential threats by closely monitoring crowd behaviours.
• Ensured store safety by conducting regular security checks.
• Worked efficiently under pressure, managing multiple tasks simultaneously during peak times.
• Liaised effectively with other members of the security team for optimal operation.
• Monitored CCTV systems and followed correct escalation and authority processes to handle requests to view and download CCTV footage.
• Conducted routine internal patrols to deter and detect damage, vandalism and theft.
• Performed routine search procedures at entry points.
• Reported site security incidents using appropriate reporting systems and following relevant procedures.
• Maintained records of site activity using Daily Occurrence Book in line with established standards.
• Contributed to site safety and security by acting as a visible, uniformed deterrent.
• Understood and implemented Fire and Safety evacuation and testing procedures, routinely testing all other emergency systems including lift and panic alarms.
• Managed access control for [Number] visitors to [Type] site daily.
• Acted as first point of contact for [Number] [Type] site visitors daily.
• Maintained comprehensive understanding of site operations and developments.
• Deterred criminal activity, vandalism and general misconduct by providing highly visible security presence and patrols.
• Prepared regular written logs and incident reports at close of each shift for management team.
• Safeguarded employee and visitor health, safety and assets through effective on-foot patrols and CCTV observation.
• Conducted fire and security alarm testing to create stable systems.
• Closely observed CCTV surveillance systems to monitor movement of goods and other personnel.
• Handled day-to-day and emergency incidents with a calm, professional demeanour, enabling positive outcomes.
• Responded immediately to emergency situations, remaining professional, calm and effective under pressure.
• Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
• Updated reports and logbooks on security actions performed, supporting smooth and safe facility operations.
• Triaged problems quickly, providing precise and clear information to enable prompt security support.
• Responded to alarms and investigated disturbances, contacting local law enforcement personnel in escalating situations.
• Secured personnel and premises by inspecting buildings, patrolling property and monitoring CCTV cameras.
• Administered effective first aid and liaised with emergency services.
• Provided friendly, courteous and efficient front-desk assistance, earning consistently positive customer feedback.
• Enforced safety protocols through increased video surveillance and effective access control.
• Operated scanners to screen guests and belongings.
• Adjusted security systems and equipment to gain better coverage of car parks, interior and exterior buildings.
• Completed regular patrols after business hours, preventing intrusions and detecting problems.
• Prevented security breaches through continuous monitoring, enhancing staff and visitor safety.
• Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
• Completed thorough incident reports, recording exact observations, occurrences and witness statements.
• Worked in security control room to continuously monitor CCTV feeds.
• Collaborated with security teams and emergency services to resolve urgent situations.
• Identified safety risks by analysing reports and camera footage.
• Eliminated unauthorised access through effective employee and visitor screening.
• Created hazard-free environment by reporting on building damage and irregularities.
• Secured cash and valuables against on-property loss or interference during transport.
• Checked ID cards and documented details in security log.
• Remained flexible in rapidly moving environment and adapted to developing situations.
• Screened passengers and belongings to clear for boarding.
• Investigated alarms and incidents with rigorous evidence collection.
• Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
• Inspected access points for signs of tampering and secured against misuse.

• Operated metal detectors and x-ray machines proficiently for preventing contraband entry into the premises.
• Assisted in emergency evacuation drills, ensuring all staff understood procedures.
• Patrolled premises regularly, contributing to a safe work environment.
• Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
• Maintained order by monitoring CCTV screens and reporting suspicious activities.
• Supervised visitor sign-in process meticulously; ensured accurate record keeping.
• Carried out health and safety risk assessments accurately for reducing potential hazards.
• Provided assistance during fire safety checks, improving overall workplace safety.
• Trained new members of the security team, raising overall team performance levels.
• Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
• Checked ID cards and documented details in security log.
• Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
• Worked in security control room to continuously monitor CCTV feeds.
• Kept entrances secure with consistent visitor, personnel and package screening.
• Completed thorough incident reports, recording exact observations, occurrences and witness statements.
• Prevented security breaches through continuous monitoring, enhancing staff and visitor safety.
• Identified safety risks by analysing reports and camera footage.
• Investigated alarms and incidents with rigorous evidence collection.
• Eliminated unauthorised access through effective employee and visitor screening.
• Inspected access points for signs of tampering and secured against misuse.
• Secured cash and valuables against on-property loss or interference during transport.

• Security manager at POZNAN FINANCIAL CENTER ( under construction time )
• Drafted detailed monthly reports on all security-related incidents for upper management's review.
• Implemented cutting-edge technology for enhancing site security.
• Conducted audits of existing systems, identified opportunities for improvement in security infrastructure.
• Provided strategic guidance on matters of risk management to reduce vulnerabilities.
• Identified potential security risks, enhanced overall company protection.
• Organised training sessions for staff; enhanced their skills and knowledge.
• Complied with health and safety regulations, ensuring a safe environment for all occupants.
• Coordinated emergency response procedures, enhancing building safety standards.
• Kept detailed records of work done on the property, ensuring accurate documentation for future reference.
• Managed budget effectively; kept expenditure within set limits whilst maintaining quality standards.
• Provided excellent customer service, resulting in high tenant retention rates.

• rtansit cash to clients , and secure bank building
• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Supported team by demonstrating respect and willingness to help.
• Offered friendly, efficient customer service and handled challenging situations with ease.

Iam working in Bank ( WBK ) AS A SECURITY . Own role is security in the bank , transit money , and secure VIP bank clients .