Andrey Basco
Sudbury,Suffolk
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to environment. Gained marketing skills dealing with new and ongoing corporate rental accounts with Enterprise as well as further use of Microsoft Office for working environment.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work history
Management trainee
Enterprise Rent-A-Car
04.2024 - Current
- Screened incoming phone calls and relayed detailed messages.
- Providing excellent completely satisfied customer service.
- Drafted contracts and purchase orders for team.
- Gained experience in the use of Microsoft Office in a working environment
- Managed current corporate accounts.
- Boosted Sales by becoming top of sales in the area 2 months in a row.
Crew Trainer
McDonald's
Sudbury, Suffolk
09.2016 - 04.2024
- Boosted sales by suggestively selling sides, drinks and desserts.
- Covered Drive-Thru during peak times, collecting and packing orders with precision.
- Provided regular feedback and constructive criticism on employee performance.
- Adapted session delivery to meet specific needs of professional learners within different environments.
Education
Btec level 3 extended diploma - Engineering
West Suffolk College
Bury St Edmunds, Suffolk 09.2017 - 06.2019
Bachelor of Science - Business Management
University of Essex
Colchester, ESS 09.2020 - 06.2023
Skills
- Customer service
- High order accuracy
- Time management
- Organisational skills
- Communication
- Sales
- Problem-solving
- Computer skills
Timeline
Management trainee
Enterprise Rent-A-Car
04.2024 - Current
Bachelor of Science - Business Management
University of Essex
09.2020 - 06.2023
Btec level 3 extended diploma - Engineering
West Suffolk College
09.2017 - 06.2019
Crew Trainer
McDonald's
09.2016 - 04.2024
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