Summary
Overview
Work History
Education
Skills
Timeline
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Andrey Basco

Sudbury

Summary

Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to environment, customer needs and restaurant operations.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work History

Fast Food Worker Crew Trainer

McDonald's
09.2016 - Current
  • Boosted sales by suggestively selling sides, drinks and desserts.
  • Covered Drive-Thru during peak times, collecting and packing orders with precision.
  • Completed daily cleaning lists to deliver hygienic and welcoming dining areas.
  • Warmly greeted customers and proactively reduced wait times.
  • Provided regular feedback and constructive criticism on employee performance.
  • Adapted session delivery to meet specific needs of professional learners within different environments.

Education

Btec level 3 extended diploma - Engineering

West Suffolk College
Bury St Edmunds, Suffolk
09.2017 - 06.2019

Bachelor of Science - Business Management

University of Essex
Colchester
09.2020 - 06.2023

Skills

  • Customer service
  • High order accuracy
  • Time management
  • Organisational skills
  • Communication
  • Problem-solving
  • Computer skills

Timeline

Bachelor of Science - Business Management

University of Essex
09.2020 - 06.2023

Btec level 3 extended diploma - Engineering

West Suffolk College
09.2017 - 06.2019

Fast Food Worker Crew Trainer

McDonald's
09.2016 - Current

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Andrey Basco