Summary
Overview
Work History
Education
Skills
Certification
Languages
Custom
Affiliations
Accomplishments
References
Timeline
Generic

Andrey Andreev

Newcastle, Gateshead,United Kingdom

Summary

Energetic and results-oriented Restaurant General Manager with a dynamic 4-year journey in the fast-paced industry. Has a seasoned leadership, successfully propelled teams to operational excellence, maximizing sales and profitability. My adept management skills, commitment to fostering positive team cultures, and unwavering dedication to customer satisfaction have been instrumental in achieving and exceeding organizational goals. Ready to bring passion, innovation, and a proven track record to elevate your restaurant's success.

Overview

6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Restaurant general manager

Wendy's Square Burgers
Newcastle upon Tyne
10.2024 - Current
  • Experienced and results-driven Restaurant General Manager with a proven track record in restaurant operations, team leadership, and customer service excellence. Successfully opened the first Wendy’s restaurant in Newcastle, managing all aspects of the new site launch, from pre-opening preparations to full-scale operations. Led the recruitment and training of a brand-new team over the busy Christmas period, ensuring operational efficiency and outstanding guest experiences. Skilled in staff development, cost control, and driving sales growth while maintaining high-quality standards. Passionate about building strong teams and delivering exceptional dining experiences in a fast-paced environment.

Restaurant General Manager

Splendid Hospitality Group
South Shields
02.2023 - 10.2024
  • Spearhead day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment
  • Lead and motivate a team, honing essential managerial skills such as scheduling, team coordination, and effective communication
  • Deliver exceptional customer service, ensuring high customer satisfaction through prompt problem-solving and a friendly demeanor
  • Collaborate with colleagues and other managers to maintain high-quality standards and uphold the brand's reputation
  • Embrace a continuous learning mindset, actively seeking and applying feedback to improve skills and performance.

Assistant Restaurant General Manager

Splendid Hospitality Group
Washington, Sunderland
11.2021 - 02.2023
  • Played a key role in supporting day-to-day operations, contributing to food preparation, inventory management, and maintaining a clean environment
  • Assisted in the development and coordination of the team, demonstrating effective managerial skills
  • Ensured exceptional customer service, addressing customer concerns promptly and fostering a positive customer experience
  • Collaborated with the management team to uphold brand standards and drive operational efficiency.


Team Leader

Splendid Hospitality Group
Sunderland
03.2019 - 07.2020
  • Demonstrated leadership as a Team Leader/Shift Manager, overseeing team activities during shifts
  • Contributed to operational tasks, including food preparation and maintaining a clean and organized workspace
  • Developed strong communication and coordination skills to enhance team performance.
  • Monitored health and safety measures for guaranteed compliance.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.

Education

Business Administration Management -

VFU Varna
Bulgaria
09.2018 - 10.2022

Bachelor of Science - Comuter Science

University of Sunderland
Sunderland
09.2015 - 11.2017

Skills

  • Computer Skills
  • Microsoft Office
  • Leadership
  • Team Management
  • Customer Service
  • Operations Management
  • Inventory Control
  • Scheduling
  • Communication
  • Problem Solving
  • Recruitment
  • Cost controls
  • Employee management
  • Conflict resolution techniques
  • Budget planning and execution
  • Restaurant cost control

Certification

First Aid Certification, Sunderland, 07/2023, 07/2025, Successfully completed comprehensive First Aid training, including CPR and AED, ensuring a quick and effective response to emergencies in the workplace.


Food Safety and Hygiene Certificate Level 3 Jan 2024

Languages

Bulgarian
Russian
German

Custom

  • Culinary Exploration/Passionate about exploring diverse cuisines and experimenting with new recipes to enhance culinary skills.
  • Outdoor Adventure/Enthusiastic about outdoor activities such as hiking and camping, fostering a balanced and active lifestyle.
  • Continuous Learning/Beyond professional development, enjoy staying informed and engaged in various subjects to foster a growth mindset.
  • Automotive Enthusiast/Beyond the professional sphere, my passion for cars extends to understanding the latest automotive technologies, attending car shows, and staying informed about industry trends. This passion not only fuels my curiosity but also instills a meticulous attention to detail in my work.
  • Gaming and Strategy/As an avid gamer, I appreciate the strategic thinking and teamwork involved in gaming environments. This hobby enhances my problem-solving skills, creativity, and ability to thrive in dynamic and competitive situations - qualities that seamlessly translate into my professional life.

Affiliations

  • Culinary
  • Outdoor Adventure
  • Health and Fitness
  • Gaming and Strategy
  • Automotive Enthusiast

Accomplishments

Cook of the year 2018

ARGM of the year 2022

References

References available upon request.

Timeline

Restaurant general manager

Wendy's Square Burgers
10.2024 - Current

Restaurant General Manager

Splendid Hospitality Group
02.2023 - 10.2024

Assistant Restaurant General Manager

Splendid Hospitality Group
11.2021 - 02.2023

Team Leader

Splendid Hospitality Group
03.2019 - 07.2020

Business Administration Management -

VFU Varna
09.2018 - 10.2022

Bachelor of Science - Comuter Science

University of Sunderland
09.2015 - 11.2017

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