Andrew John Gatt
Summary
Pragmatic leader eager to contribute to organisational growth and development. Applies knowledge of industry best practices and business needs, to devise innovative solutions. Active listener with commitment to driving corporate success. Wide ranging experience supporting Business Applications within the Oil & Gas Industry, through various scopes and challenges.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
Work history
Applications SME
Prosource IT
Aberdeen
02.2022 - Current
- Part of project team for North Sea’s largest operator, to complete Business Divestment/Domain migration projects. Ensured continued safe and reliable business operations, working both domestically and Internationally. Navigated Technical & IS Security issues to align with company standards. Establishing Stakeholder Relationships with newly onboarded Business Units to devise innovative solutions, along with vendor engagement.
- Experience in supporting large Business Applications within Oil & Gas Industry to over 1000 users globally, including Hydrocarbon Accounting, Maintenance & Planning, Facilities management type systems, for world's largest Oil & Gas Companies.
Client Service Analyst
Bruhan
Aberdeen
06.2021 - 02.2022
- Business application and desktop support to over 1000 users across 4 different clients
- Supporting Microsoft Office 365, Azure & SharePoint applications
- Business Systems – working in conjunction with IT business analyst to troubleshoot IMS & SAP systems
- Active Directory administration
- Hardware Support
- Creation and maintenance of Knowledge Base articles
- User training
IT Analyst
Marathon Oil/Rockrose Energy/TAQA
Aberdeen
06.2018 - 06.2021
- Undertook year-long placement then continued part-time as Analyst.
- Part of EUC & Desktop support teams then latterly SAP team, providing support to over 600 users in company
- Business Analysis & Application Support in aid of business acquisition transfer - transferring more than 100 business applications from Marathon to Rockrose Energy domain, then to TAQA domain. Cross-functional collaboration with various parts of business on data transfer, licensing & user testing.
- Supported SAP, Office 365 and various enterprise applications
- Cisco IP Phone System Administration
IT Anaylst
IMRANDD
Aberdeen (Part Time)
05.2020 - 04.2021
- Solely responsible for all IT support, Infrastructure, Cyber Security, internal business applications & developing IT department as company doubled in size from 50 to 100+ users.
- Achieved Cyber Essentials plus certification for company
- Utilised multiple IT vendors on Cyber Security, hardware, internal business applications & Infrastructure.
- Creation of IT & Cyber Security policies within company
Software Trainer
Cornerstone
Aberdeen
04.2016 - 05.2018
- Trainer for one of Scotland's biggest care providers rolling out new care management & HR system to over 500 users, digitalising day-to-day care of residents, increased productivity of staff & streamlining processes.
Apprentice mechanical engineer
Score Group Plc
Peterhead
07.2011 - 03.2016
- Served time as Mechanical Engineer at Score Energy specialising in Industrial Gas Turbines, used throughout Oil & Gas industry
Education
Bachelor of Science - Computer Science
Robert Gordon University
Aberdeen 09.2016 - 06.2021
Azure Fundamentals -
Microsoft
ITIL Foundation V4 -
PeopleCert
11.2023 -
Higher National Certificate - Mechanical Engineering
North East Scotland College
Fraserburgh 08.2013 - 05.2015
Skills
- Strong Technical Leadership
- Pragmatic Problem Solving
- IS/Stakeholder engagement
- Application Security best practice awareness
- Excellent Communication Skills
- Cross-functional Collaboration
- Application Support for various Oil & Gas Business Applications
- Change & Incident Management
- IS Training
- Creation of Support Documentation & Training Material
- Third Party Vendor engagement
- License Management
Timeline
ITIL Foundation V4 -
PeopleCert
11.2023 -
Applications SME
Prosource IT
02.2022 - Current
Client Service Analyst
Bruhan
06.2021 - 02.2022
IT Anaylst
IMRANDD
05.2020 - 04.2021
IT Analyst
Marathon Oil/Rockrose Energy/TAQA
06.2018 - 06.2021
Bachelor of Science - Computer Science
Robert Gordon University
09.2016 - 06.2021
Software Trainer
Cornerstone
04.2016 - 05.2018
Higher National Certificate - Mechanical Engineering
North East Scotland College
08.2013 - 05.2015
Apprentice mechanical engineer
Score Group Plc
07.2011 - 03.2016
Azure Fundamentals -
Microsoft
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