Andrew Yaqub
Brighton ,East Sussex
Summary
Experienced in Bar and Team management, with a strong focus on business development and staff supervision. Proficient in barrel changes, gas changes, and stock takes & ordering, ensuring smooth operations and high-quality service. Skilled in training and mentoring staff, crisis management, and implementing opening and closing procedures. Adept at cash handling, Banking, POS training, and maximising customer numbers through effective hosting and booking strategies. Committed to fostering team motivation and development while maintaining allergy awareness to ensure customer safety.
Overview
5
5
years of professional experience
1
1
Certification
Work history
FOH team member
Mitchells & Butlers
Chichester , West Sussex
2025.06 - 2026.02
- Welcomed guests upon arrival, establishing a positive atmosphere for visits.
- Managed payments for food and beverage orders to eliminate discrepancies.
- Maintained updated knowledge of menu items to provide accurate information to customers.
- Cultivated rapport with regular customers, enhancing overall guest experience.
- Demonstrated teamwork skills to boost productivity across operations.
- Developed new strategies to optimise workflow in a fast-paced environment.
Supervisor/Duty Manager
Marston’s
Charlie Purley
2024.06 - 2025.06
- Managing teams within busy and quiet periods, having to save labour and managing cleaning tasks
- Daily safe and Till checks
- Creating and running incentives weekly
- Opening and closing venue as well as cash management.
- Weekly Banking
- Handling customer complaints within the standard of the company with professionalism and guest satisfaction.
- Creating displays within the bar to maximise upsell potential.
- Focusing on the business reputation and how we can increase this
- Wet stock Ordering
- Weekly full wet stock takes
Senior Shift Leader
Haven
Church Farm
2023.03 - 2024.05
- Managed teams within busy and quiet periods.
- Resolving team disputes, errors and shift changes.
- Hired and trained new team members in line with company onboarding processes.
- Facilitated training sessions to introduce policies, laws and expectations to new employees.
- Motivated and encouraged teams to achieve or exceed company's expectations.
- Managed the opening and closing of stores, managing matters including cash counting.
- Handled complaints professionally, providing appropriate solutions for continued employee satisfaction.
- Demonstrated strong leadership skills, providing safe, productive and happy work environment.
- Conducted ID checks in line with Challenge 25 rules and regulations.
Team Member
Haven
Church Farm
2021.03 - 2023.03
- Ran food and drinks to tables within tight deadlines, maintaining smooth operations.
- Bartending
- Took orders and made suggestions to guest tastes and preferences.
- Remembered key menu features, ingredients and allergen information.
- Cleared tables while proactively upselling to customers.
- Maintained clean, organised bar in line with hygiene regulations.
Education
A-Levels - Business
Chichester College
Chichester, WSXSkills
- Barrel Changes
- Gas Changes
- Team management
- Bar management
- Allergy awareness
- Opening and closing procedures
- Staff supervision
- Training and mentoring
- Cash Handling
- Hosting, Booking customers in as well as maximising customer numbers to restaurant size
- POS training
- Business development
- Staff development
- Team motivation
- Stock counts
- Stock ordering
- Crisis management
Certification
- Level 3 Supervising Food Safety Certification
- First Aid Certification
- Personal Licence (Application in progress)
Timeline
FOH team member
Mitchells & Butlers
2025.06 - 2026.02
Supervisor/Duty Manager
Marston’s
2024.06 - 2025.06
Senior Shift Leader
Haven
2023.03 - 2024.05
Team Member
Haven
2021.03 - 2023.03
A-Levels - Business
Chichester College