Andrew Wright
Govanhill
Summary
As a Visitors Centre Colleague at The Clydeside Distillery, I’ve developed a deep respect for whisky making. I’m passionate about the full production journey and eager to grow my skills in a hands on, operational role. With a strong career background in hospitality, customer service, and team leadership, from the busy bar floor to behind the scenes logistics. I bring a calm, dependable, and safety conscious approach. I’m confident working autonomously with procedures, flexible with shift patterns, and genuinely excited to build a long term future in whisky production. The opportunity to move from sharing TCD's story to helping make it, is one I’m hugely motivated by.
Overview
7
7
years of professional experience
Work history
Visitor Experience Colleague
The Clydeside Distillery
Glasgow
05.2025 - Current
- Deliver daily guided tours, walking visitors through TCD's whisky making process with accuracy, energy, and enthusiasm
- Ease of selling our own products, those of our sister company and beyond in order to cater to guests preferences
- Provide an educational experience that covers milling, malting, fermentation, distillation, and maturation
- Work closely with production staff to ensure visitors’ safety and clear communication across teams
- Support events, tastings, and retail operations with strong attention to presentation and detail
- Frequently complimented for product knowledge and professionalism, now looking to bring this to the production floor.
Customer Services Executive
Matthew Algie
Glasgow
10.2024 - 05.2025
- Managed client accounts and queries for one of the UK’s leading coffee suppliers
- Consistently met KPI targets for accurate order processing by confidently following detailed procedures and responding calmly to time-sensitive challenges
- Gained experience communicating with cross-functional teams including technical, sales, and logistics
Head Bartender
The Vermillion Room
Banff, Alberta, Canada
08.2022 - 06.2024
- Led a busy bar team, overseeing stock, service, and shift coordination
- Gained experience working with whisky and other spirits in a high end setting
- Maintained consistent 5-star standards in customer service and food and beverage quality in a fast paced hospitality environment
- Conducted regular inventory checks to ensure accuracy and compliance, contributing to successful audits by Accor regulatory standards
- Helped train new staff and maintained a strong culture of professionalism and care
Bartender
The Anchor line
Glasgow
09.2018 - 06.2022
- Served customers in a fast-paced environment, developing strong multitasking and teamworking skills
- Introduced to the Scotch whisky world, sparking an interest that’s grown into a career path
Education
HNC - Sound Production
Ayr College
Ayr, South Ayrshire 08.2016 - 06/2017
Skills
- First-hand understanding of the whisky making process from visitor experience
- Confident communicator with the public and cross-functional teams
- Detail-focused with a calm, methodical approach
- Full UK Driving Licence
- Comfortable working in fast-paced, team-driven environments
- Eager to learn and develop technical skills in production
- Flexible and reliable with experience in shift work
- Genuine love for whisky and the heritage behind it
References
References available upon request.
Achievements & Interests
- Awarded Fairmont "Heartist of the Month" out of 1,500 staff, for my dedication and autonomy as sole bartender during a 3 month period of staff shortages.
- Regularly performing live shows with full band in various venues in Banff, reinforcing the methodical set up and break down of sound equipment.
- Visiting as many whisky distilleries as possible, broadening my perspective of the industry.
Timeline
Visitor Experience Colleague
The Clydeside Distillery
05.2025 - Current
Customer Services Executive
Matthew Algie
10.2024 - 05.2025
Head Bartender
The Vermillion Room
08.2022 - 06.2024
Bartender
The Anchor line
09.2018 - 06.2022
HNC - Sound Production
Ayr College
08.2016 - 06/2017
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