Andrew Whitmarsh
Romsey,Hamsphire
Summary
Highly skilled professional with extensive expertise in client assessment, crisis management, and mental health support. Demonstrates exceptional adaptability, communication skills, and teamwork abilities. Proven track record in developing care plans, safeguarding policies, and maintaining confidentiality while providing person-centred care. Adept at problem-solving and intervention techniques to manage client behaviour effectively. Committed to upholding health and safety regulations and delivering innovative solutions for vulnerable clients. Career goal: To continue enhancing the quality of care provided to clients through dedicated service and continuous improvement.
Overview
26
26
years of professional experience
Work history
Support Worker
Pivotal Homes Group PLC
Poole/Bournemouth
2023.03 - 2025.04
- Completing support plans, risk management plans, safety plans, conducting key work, safeguarding adults, supporting clients with finance budgeting, mental and physical health, substance use, supporting clients to attend appointments, UC + PIP claims, floating support at other projects.
Operation Support Grade
HMP Guys Marsh
Shaftesbury
2019.03 - 2023.03
- Updating and recording prisoner intelligence on P-Nomis, supporting prisoners with complex needs, securing prison wings, overnight welfare checks.
Distribution Assistant
Parvalux Electric Motors
Bournemouth
2008.04 - 2019.03
- Utilising priority 13 system to complete customer orders, packing items to fulfill orders, assisting customers with order queries.
Customer Advisor
Simply Supplements
Lincolnshire
2007.10 - 2008.02
- Taking customer orders and advising with general queries and complaints.
Cleaning Supervisor
Two Counties Cleaning
Lymington, Hampshire
2006.08 - 2007.10
- Cleaning and maintenance of Doctors surgeries.
Customer Advisor
Haskins Garden Centre
Longham, Ferndown
2003.04 - 2006.08
- Helping customers with questions regarding gardening, arranging deliveries, creating POS and general maintenance of the store.
Screen Print Operative
Opus Screen Print Group
2002.07 - 2003.04
- Checking quality of prints, Paint mixing, and sustaining effectiveness of print machines.
Customer Service Assistant
B&Q Warerhouse (now The Range)
2001.01 - 2002.07
- Customer Service, advising customers with DIY enquiries, dealing with customer phone calls and organising deliveries.
Cinema Assistant
UCI Cinemas
Poole, Dorset
1999.06 - 2000.10
- Taking customer tickets and directing them to their seats, cleaning cinema seating areas, serving on food concessions.
Education
Dance and Drama - BTEC National Diploma
Bournemouth and Poole College of Further Education
2001.09 - 2003.05
English A Level - EDEXCEL
Bournemouth and Poole College of Further Education
Poole 1999.09 - 2001.05
Communication A Level - EDEXCEL
Bournemouth and Poole College of Further Education
Poole 1999.09 - 2001.03
GCSE English - EDEXCEL
Ashdown Technology College
Poole 1995.09 - 1999.05
GCSEs English Language and Literature - AQA
Ashdown Technology College
Poole 1995.09 - 1999.05
GCSE Maths - AQA
Ashdown Technology College
Poole 1995.09 - 1999.05
GCSE Science - AQA
Ashdown Technology College
Poole 1995.09 - 1999.05
GCSE Art - AQA
Ashdown Technology College
Poole 1995.09 - 1999.05
GCSE Design and Technology - Food -
Ashdown Technology College
Poole 1995.09 - 1999.05
Safeguarding Adults Level 3 - undefined
BCP Council
Safeguarding Adults Level 2 - undefined
BCP Council
BA Honours - Politics , Philosophy and Economics
The Open University
Bournemouth 2018.09 -
Skills
- Adaptability
- Communications
- Teamwork Skills
- Customer Service
- Innovative
- Person centred care
- Crisis Management
- Health and Safety Knowledge
- Confidentiality
- Problem Solving
- Client assessment capabilities
- Dealing with vulnerable clients
- Empathy for clients
- Professional boundaries understanding
- Self-Management
- Safeguarding policies
- Care plan development
- Record-keeping
- Intervention techniques
- Mental health support
- Health and Safety regulations
- Crisis intervention strategies
- Client behaviour management
- Communication skills
Languages
English
Proficient (C2)
Japanese
Elementary
Chinese (Cantonese)
Elementary
Personal Information
- Place of birth: Poole
- Date of birth: 05/21/83
- Gender: Male
- Nationality: British
- Marital status: Living together
Custom
A
Affiliations
- Gymnastics
- Taekwondo
- Film making
- Stunt work
- Reading
- Art
Timeline
Support Worker
Pivotal Homes Group PLC
2023.03 - 2025.04
Operation Support Grade
HMP Guys Marsh
2019.03 - 2023.03
BA Honours - Politics , Philosophy and Economics
The Open University
2018.09 -
Distribution Assistant
Parvalux Electric Motors
2008.04 - 2019.03
Customer Advisor
Simply Supplements
2007.10 - 2008.02
Cleaning Supervisor
Two Counties Cleaning
2006.08 - 2007.10
Customer Advisor
Haskins Garden Centre
2003.04 - 2006.08
Screen Print Operative
Opus Screen Print Group
2002.07 - 2003.04
Dance and Drama - BTEC National Diploma
Bournemouth and Poole College of Further Education
2001.09 - 2003.05
Customer Service Assistant
B&Q Warerhouse (now The Range)
2001.01 - 2002.07
English A Level - EDEXCEL
Bournemouth and Poole College of Further Education
1999.09 - 2001.05
Communication A Level - EDEXCEL
Bournemouth and Poole College of Further Education
1999.09 - 2001.03
Cinema Assistant
UCI Cinemas
1999.06 - 2000.10
GCSE English - EDEXCEL
Ashdown Technology College
1995.09 - 1999.05
GCSEs English Language and Literature - AQA
Ashdown Technology College
1995.09 - 1999.05
GCSE Maths - AQA
Ashdown Technology College
1995.09 - 1999.05
GCSE Science - AQA
Ashdown Technology College
1995.09 - 1999.05
GCSE Art - AQA
Ashdown Technology College
1995.09 - 1999.05
GCSE Design and Technology - Food -
Ashdown Technology College
1995.09 - 1999.05
Safeguarding Adults Level 3 - undefined
BCP Council
Safeguarding Adults Level 2 - undefined
BCP Council