Summary
Overview
Work History
Education
Skills
sections.external_links.name
Languages
Personal Information
Custom
Affiliations
Timeline
Generic

Andrew Whitmarsh

Romsey,Hamsphire

Summary

Highly skilled professional with extensive expertise in client assessment, crisis management, and mental health support. Demonstrates exceptional adaptability, communication skills, and teamwork abilities. Proven track record in developing care plans, safeguarding policies, and maintaining confidentiality while providing person-centred care. Adept at problem-solving and intervention techniques to manage client behaviour effectively. Committed to upholding health and safety regulations and delivering innovative solutions for vulnerable clients. Career goal: To continue enhancing the quality of care provided to clients through dedicated service and continuous improvement.

Overview

26
26
years of professional experience

Work History

Support Worker

Pivotal Homes Group PLC
Poole/Bournemouth
03.2023 - 04.2025
  • Completing support plans, risk management plans, safety plans, conducting key work, safeguarding adults, supporting clients with finance budgeting, mental and physical health, substance use, supporting clients to attend appointments, UC + PIP claims, floating support at other projects.

Operation Support Grade

HMP Guys Marsh
Shaftesbury
03.2019 - 03.2023
  • Updating and recording prisoner intelligence on P-Nomis, supporting prisoners with complex needs, securing prison wings, overnight welfare checks.

Distribution Assistant

Parvalux Electric Motors
Bournemouth
04.2008 - 03.2019
  • Utilising priority 13 system to complete customer orders, packing items to fulfill orders, assisting customers with order queries.

Customer Advisor

Simply Supplements
Lincolnshire
10.2007 - 02.2008
  • Taking customer orders and advising with general queries and complaints.

Cleaning Supervisor

Two Counties Cleaning
Lymington, Hampshire
08.2006 - 10.2007
  • Cleaning and maintenance of Doctors surgeries.

Customer Advisor

Haskins Garden Centre
Longham, Ferndown
04.2003 - 08.2006
  • Helping customers with questions regarding gardening, arranging deliveries, creating POS and general maintenance of the store.

Screen Print Operative

Opus Screen Print Group
07.2002 - 04.2003
  • Checking quality of prints, Paint mixing, and sustaining effectiveness of print machines.

Customer Service Assistant

B&Q Warerhouse (now The Range)
01.2001 - 07.2002
  • Customer Service, advising customers with DIY enquiries, dealing with customer phone calls and organising deliveries.

Cinema Assistant

UCI Cinemas
Poole, Dorset
06.1999 - 10.2000
  • Taking customer tickets and directing them to their seats, cleaning cinema seating areas, serving on food concessions.

Education

Dance and Drama - BTEC National Diploma

Bournemouth and Poole College of Further Education
09.2001 - 05.2003

English A Level - EDEXCEL

Bournemouth and Poole College of Further Education
Poole
09.1999 - 05.2001

Communication A Level - EDEXCEL

Bournemouth and Poole College of Further Education
Poole
09.1999 - 03.2001

GCSE English - EDEXCEL

Ashdown Technology College
Poole
09.1995 - 05.1999

GCSEs English Language and Literature - AQA

Ashdown Technology College
Poole
09.1995 - 05.1999

GCSE Maths - AQA

Ashdown Technology College
Poole
09.1995 - 05.1999

GCSE Science - AQA

Ashdown Technology College
Poole
09.1995 - 05.1999

GCSE Art - AQA

Ashdown Technology College
Poole
09.1995 - 05.1999

GCSE Design and Technology - Food -

Ashdown Technology College
Poole
09.1995 - 05.1999

Safeguarding Adults Level 3 - undefined

BCP Council

Safeguarding Adults Level 2 - undefined

BCP Council

BA Honours - Politics , Philosophy and Economics

The Open University
Bournemouth
09.2018 -

Skills

  • Adaptability
  • Communications
  • Teamwork Skills
  • Customer Service
  • Innovative
  • Person centred care
  • Crisis Management
  • Health and Safety Knowledge
  • Confidentiality
  • Problem Solving
  • Client assessment capabilities
  • Dealing with vulnerable clients
  • Empathy for clients
  • Professional boundaries understanding
  • Self-Management
  • Safeguarding policies
  • Care plan development
  • Record-keeping
  • Intervention techniques
  • Mental health support
  • Health and Safety regulations
  • Crisis intervention strategies
  • Client behaviour management
  • Communication skills

sections.external_links.name

Languages

English
Proficient (C2)
Japanese
Elementary
Chinese (Cantonese)
Elementary

Personal Information

  • Place of birth: Poole
  • Date of birth: 05/21/83
  • Gender: Male
  • Nationality: British
  • Marital status: Living together

Custom

A

Affiliations

  • Gymnastics
  • Taekwondo
  • Film making
  • Stunt work
  • Reading
  • Art

Timeline

Support Worker

Pivotal Homes Group PLC
03.2023 - 04.2025

Operation Support Grade

HMP Guys Marsh
03.2019 - 03.2023

BA Honours - Politics , Philosophy and Economics

The Open University
09.2018 -

Distribution Assistant

Parvalux Electric Motors
04.2008 - 03.2019

Customer Advisor

Simply Supplements
10.2007 - 02.2008

Cleaning Supervisor

Two Counties Cleaning
08.2006 - 10.2007

Customer Advisor

Haskins Garden Centre
04.2003 - 08.2006

Screen Print Operative

Opus Screen Print Group
07.2002 - 04.2003

Dance and Drama - BTEC National Diploma

Bournemouth and Poole College of Further Education
09.2001 - 05.2003

Customer Service Assistant

B&Q Warerhouse (now The Range)
01.2001 - 07.2002

English A Level - EDEXCEL

Bournemouth and Poole College of Further Education
09.1999 - 05.2001

Communication A Level - EDEXCEL

Bournemouth and Poole College of Further Education
09.1999 - 03.2001

Cinema Assistant

UCI Cinemas
06.1999 - 10.2000

GCSE English - EDEXCEL

Ashdown Technology College
09.1995 - 05.1999

GCSEs English Language and Literature - AQA

Ashdown Technology College
09.1995 - 05.1999

GCSE Maths - AQA

Ashdown Technology College
09.1995 - 05.1999

GCSE Science - AQA

Ashdown Technology College
09.1995 - 05.1999

GCSE Art - AQA

Ashdown Technology College
09.1995 - 05.1999

GCSE Design and Technology - Food -

Ashdown Technology College
09.1995 - 05.1999

Safeguarding Adults Level 3 - undefined

BCP Council

Safeguarding Adults Level 2 - undefined

BCP Council
Andrew Whitmarsh