Golf
Andrew White
Branch Operations Manager
Salisbury
Summary
Branch Operations Manager dedicated to increasing efficiency, streamlining procedures, and improving employee morale with hands-on leadership style. Over 5 years of progressive managerial experience.
Overview
20
20
years of professional experience
8
8
years of post-secondary education
Work History
Branch Operations Manager
Specialist Lift services
1 2024 - Current
- Overall management of branch portfolio
- Manage a team of office and field based staff and sub-contractors throughout the UK to ensure consistent delivery of high quality customer service
- Collaborate with other branch and department to implement best practices
- Modernised and improved operational procedures to increase efficiency and profitability.
Major Repairs Manager
Liftec Lifts
05.2019 - 12.2023
- Responsible for all aspects of major works from initial enquiry to completion
- Project manage Lift refurbishment/modernisation works
- Responsible for completing tender submissions for refurbishment projects
- Managing engineers and sub-contractors to ensure projects are completed on time and to budget
- Carry out site surveys to establish works required
- Provide programme of works for customers
- Liaising with suppliers to provide accurate timeframes
- Provide quotes for all major works.
- Increased branch sales by 42%
Lift Service Supervisor
ThyssenKrupp Elevators
08.2018 - 05.2019
- All aspects of day to day management of service engineers and technicians
- Providing technical assistance to engineers
- Management of routing and ensuring all services are completed each month
- Managing breakdowns, lifts off and troublesome lift to ensure limited downtime.
Lift Engineer (Repair/Modernisation/Service)
White Lifts Ltd
05.2016 - 08.2018
- Specialising in modernisation of Lift equipment
- Complete Lift re-wires
- Replacement and installation of gears, motors, panels and doors
- Minor repairs
- Scheduled service visits.
Lift Installation Engineer
Next Level Elevators
05.2015 - 05.2016
- Installation of new lifts in residential and commercial buildings
- Install hydraulic and traction lift materials as per manufacturers specifications
- Install and test all lift electrics and safety mechanisms.
Overland Tour Leader
Dragoman Overseas Travel
01.2015 - 04.2015
- Responsible for all aspects of overland tours
- Book and organize tours, hotels, local guides etc
- Responsible for health and safety of all passengers
- Driver/mechanic for overland truck
- POC for all passenger queries.
Working Holiday
11.2014 - 01.2015
- Various roles in Sydney (all mechanical).
Overland Tour Leader
Dragoman Overseas Travel
07.2013 - 07.2014
- Responsible for all aspects of overland tours
- Book and organize tours, hotels, local guides etc
- Responsible for health and safety of all passengers
- Driver/mechanic for overland truck
- POC for all passenger queries
- Complete all paperwork and accounts sheets.
Lift Service/Repair Engineer
Axis Elevators Limited
08.2011 - 07.2013
- Completing servicing/maintenance tasks on a wide range of lifts
- Monthly service visits
- Completing repairs
- Fault finding/rectifying
- Responding to emergency calls
- Participating in callout rota
- Completing LG tests.
Working holiday in New Zealand
10.2010 - 08.2011
- Various farm work.
Lift Installation Engineer
White Lifts Ltd
05.2008 - 10.2010
- Installation of new lifts
- Lift modernisation
- Worked on a wide range of lift packages
- 2 to 25 floors
- 630kg to 3500kg
- Hydraulic and Traction lifts
- Chain hoists
- Worked to high specification
- Residential, commercial, industrial.
Senior Improver
UK Lifts/KONE
01.2006 - 05.2008
- Installation of new lifts
- Working to drawings, high specifications
- Work on lifts from 630kg to 3000kg
- 2 to14 floors
- Hydraulic and Traction lifts and chain hoists.
Travelled Australia, New Zealand and South America
09.2004 - 01.2006
Education
GCSE -
Stonehenge School
09.1995 - 07.2000
Level 3 - Distinction -
Zoology Diploma
03.2011 - 03.2012
NVQ Level 3 Lift Engineering
03.2011 - 04.2013
Skills
Staff Supervision
Employee Development
Sales management
Customer Service
Operations Management
Relationship Building
Interests
Cricket
Hiking
Travel
Timeline
Major Repairs Manager
Liftec Lifts
05.2019 - 12.2023
Lift Service Supervisor
ThyssenKrupp Elevators
08.2018 - 05.2019
Lift Engineer (Repair/Modernisation/Service)
White Lifts Ltd
05.2016 - 08.2018
Lift Installation Engineer
Next Level Elevators
05.2015 - 05.2016
Overland Tour Leader
Dragoman Overseas Travel
01.2015 - 04.2015
Working Holiday
11.2014 - 01.2015
Overland Tour Leader
Dragoman Overseas Travel
07.2013 - 07.2014
Lift Service/Repair Engineer
Axis Elevators Limited
08.2011 - 07.2013
Level 3 - Distinction -
Zoology Diploma
03.2011 - 03.2012
NVQ Level 3 Lift Engineering
03.2011 - 04.2013
Working holiday in New Zealand
10.2010 - 08.2011
Lift Installation Engineer
White Lifts Ltd
05.2008 - 10.2010
Senior Improver
UK Lifts/KONE
01.2006 - 05.2008
Travelled Australia, New Zealand and South America
09.2004 - 01.2006
GCSE -
Stonehenge School
09.1995 - 07.2000
Branch Operations Manager
Specialist Lift services
1 2024 - Current
Similar Profiles
Christopher EdwardsChristopher Edwards
Site Supervisor at Specialist Lift ServicesSite Supervisor at Specialist Lift Services
Andrei MihaitaAndrei Mihaita
Customer Service Advisor at R J Lift Services LtdCustomer Service Advisor at R J Lift Services Ltd
Joshua HamiltonJoshua Hamilton
Pump Technician at Q2 Artificial Lift ServicesPump Technician at Q2 Artificial Lift Services
JOSEPH BLESSING LANKAJOSEPH BLESSING LANKA
Financial Controller at Tishcon CorporationFinancial Controller at Tishcon Corporation
Jayson ConteJayson Conte
Track Laborer at Harbour IncTrack Laborer at Harbour Inc