Andrew Watkins
Caldicot,Monmouthshire
Summary
Expert in client acquisition and product sales, with a strong focus on building lasting professional relationships. Proven ability to actively listen and address individual client needs, resulting in high customer satisfaction. Experienced in navigating target-driven environments within the recruitment sector, adapting to challenging changes effectively. Committed to delivering exceptional customer service to enhance business reputation and secure new opportunities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
AI Intigration & Automation Specialist (Training)
JobEscape
03.2026 - Current
Parcel Delivery Driver (Self-Employed)
Atherton Distribution Ltd
10.2024 - Current
- Subcontracted to deliver on behalf of Evri
- Maintained accurate records of deliveries, collections, and customer signatures to comply with company policies.
- Responded promptly to delivery changes or additional instructions from the depot.
- Managed time effectively, completing all scheduled deliveries within allocated time frames.
- Navigated through diverse weather conditions, ensuring timely deliveries regardless of challenges.
- Stored parcels in safe or specified locations in the event of unanswered doors or delivering back to depots for redelivery scheduling.
- Built strong relationships with regular customers, fostering loyalty and positive feedback for the company.
- Mapped out driving routes ahead of time to determine fastest route.
- Provided exceptional customer service, addressing queries and concerns with professionalism and patience.
- Checked vehicle's fluid levels and tyre pressure, promptly scheduling any required repairs.
- Inspected goods while loading and unloading and immediately notified direct supervisor of any quality related situations.
- Operated motor vehicle safely and in line with UK highway code.
Career Break
06.2024 - 09.2024
Company Director – Architecture Specialist Recruitment Consultant
Pelle Recruitment Ltd
05.2021 - 05.2024
- Oversaw financial management, including budgeting, forecasting, and financial reporting, to maintain healthy cash flow.
- Developed and maintained strong relationships with clients, understanding their unique requirements and providing tailored recruitment solutions.
- Coordinated with HR teams to streamline recruitment processes, improving efficiency and candidate experience.
- Handled sensitive information with discretion, building trust with clients and candidates alike.
- Facilitated negotiation processes between clients and candidates, achieving agreeable terms for both parties.
- Provided ongoing support and guidance to placed candidates, facilitating smooth transitions into new roles.
- Maintained appropriate data confidentiality relating to organisation and personnel, complying with information regulations.
- Reviewed and updated job descriptions and person specifications, ensuring clarity and appeal to target applicants.
- Conducted in-depth interviews with candidates, assessing competencies and cultural fit for specific roles and organisations.
- Managed comprehensive candidate databases, ensuring accurate and up-to-date information for efficient retrieval.
- Advised individuals on employment opportunities, career choices and further education or training needed for job roles.
- Displayed emotional intelligence to assess people's character.
- Advised candidates on CV optimisation and interview techniques, significantly increasing successful placement rates.
- Scanned and filed employee contracts, documentation and other records.
- Maintained compliance with employment laws and regulations throughout the recruitment process, minimising legal risks.
- Demonstrated outstanding listening and communication skills to obtain information.
Career Break/Stay at Home Dad (Full-Time)
04.2020 - 04.2021
- Contributed skills in supporting partner's business venture while gaining insights into managing household responsibilities as a stay-at-home parent.
Senior Recruitment Consultant
AMIDA RECRUITMENT, AUSTRALIA
11.2019 - 03.2020
- Amida has a long history of delivering on worldwide Architecture & Interior Design Recruitment assignments. Combining technologically innovative design and the retro-fitting of existing building stock as one of the key elements for a more sustainable world.
Senior Recruitment Consultant
NOW CAREERS, AUSTRALIA
Sydney
01.2018 - 10.2019
- Assisted in matching Architectural Professionals, and Project Managers with suitable job opportunities within Architectural, Project Management Consultancy, and Property Development sectors.
- Supported clients in understanding their requirements and finding the right talent for their needs.
- Maintained existing business relationships and facilitated the development of new connections.
Recruitment Consultant
MUSTARD JOBS, BRISTOL
Bristol
09.2013 - 12.2017
- Mustard is an international recruitment agency placing the best professionals in the design sector. With offices in London, Bristol and Hong Kong combining specialist consultants covering UK and Europe, the Middle East and Asia Pacific.
- Successfully placed over 80 candidates across multiple businesses
- Client retention & repeat business
- Total personal billings for company in excess of £300,000
- Held the record for highest singular fee
- Inherited and maintained pre-existing business relationships
- Developed new business relationships
Sales Executive (Full-Time)
ADMIRAL INSURANCE LTD
Newport
09.2010 - 08.2013
Recruitment Consultant (Full-Time), Architecture
HSBC GENERAL INSURANCE
Newport
01.2007 - 01.2009
Education
GCSE - Maths, English, English Literature, Sciences, IT, French, History, Design Technology
CHEPSTOW COMPREHENSIVE SCHOOL
Skills
- Business Development
- Negotiation
- Client Relationship Management
- Job Briefing
- Candidate Sourcing
- Candidate Interviewing
- Time management
- Customer service
- Emotional intelligence
- Problem solving
- Active listening
- Relationship-building
- Written and verbal communication
- Computer literacy
- Self-motivation
- CV and Portfolio Evaluation
- Candidate Profiling
- Reference Checking
- Data Management
- Recruitment Software Proficiency
- Shortlisting
- Interview Coordination
- Feedback Gathering
- Employment Offer Negotiation
- Process improvement
- Automation software
SOFTWARE
- Bullhorn
- Job Adder
- Chameleoni
- ChatGPT
- Google Gemini
- Google AI Studio
- N8N AI Automation
- Apify
Activities
- Mountain Biking (XC & Trail)
- Family Activities
- Football
- Staying Physically Active
- Reading
- DIY Car Maintainence
References
Available on request
Languages
English
First Language
Certification
- Full UK Driving Licence
Timeline
AI Intigration & Automation Specialist (Training)
JobEscape
03.2026 - Current
Parcel Delivery Driver (Self-Employed)
Atherton Distribution Ltd
10.2024 - Current
Career Break
06.2024 - 09.2024
Company Director – Architecture Specialist Recruitment Consultant
Pelle Recruitment Ltd
05.2021 - 05.2024
Career Break/Stay at Home Dad (Full-Time)
04.2020 - 04.2021
Senior Recruitment Consultant
AMIDA RECRUITMENT, AUSTRALIA
11.2019 - 03.2020
Senior Recruitment Consultant
NOW CAREERS, AUSTRALIA
01.2018 - 10.2019
Recruitment Consultant
MUSTARD JOBS, BRISTOL
09.2013 - 12.2017
Sales Executive (Full-Time)
ADMIRAL INSURANCE LTD
09.2010 - 08.2013
Recruitment Consultant (Full-Time), Architecture
HSBC GENERAL INSURANCE
01.2007 - 01.2009
GCSE - Maths, English, English Literature, Sciences, IT, French, History, Design Technology
CHEPSTOW COMPREHENSIVE SCHOOL