Andrew Turner

• Maintained inventory control, reduced stock shortages.
• Implemented cost reduction measures, reduced overhead expenses.
• Supervised project timelines for timely completion.
• Enforced safety regulations to reduce workplace accidents.
• Facilitated staff training, resulting in better customer service.
• Liaised with suppliers to ensure timely deliveries.
• Delivered high-quality products to increase customer satisfaction.
• Led performance reviews, identified areas for improvement.
• Directed safety protocols implementation, created safer workplace conditions.
• Devised operational policies for regulatory compliance and best practices adherence.
• Led and managed administrative staff to maintain smooth daily operations.

• Identified and resolved operational issues impacting productivity, performance or profitability.
• Directed day-to-day work of 12 employees and motivated teams to exceed objectives.
• Recruited and managed senior staff with focus on delivering clear results.
• Maintained organisational compliance with applicable legislation and regulations.
• Responsible for leading the team in all sales and operational processes, including setting KPI's and reporting back to my area manager.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Focus on attention to detail ensuring the highest standards are always adhered to.

• Collected customer and market feedback and reported information to company leadership.
• Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
• Set highest personal performance standards for self.
• Retained existing customers and substantially grew customer base, product line and sales volume.
• Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
• Achieved exceptional client satisfaction feedback and ratings.
• Carried out sales visits to current and prospective customers.
• Regularly updating the companies CRM (Hubspot)

Delivering agreed sales revenue targets and meeting attendance levels of appointments within the assigned sales region (North of England).

Supporting the National sales manager and directors in developing sales and maintaining existing customer relationships.

Maintaining the companies established reputation within the leisure industry and proactively selling all the companies services.

Update the companies CRM database on a daily basis.

Presentation of proposals to potential clients at the correct stage in the sales process.

The companies and the UK's sole representative selling Milon and Skillcourt smart fitness technology.

Regularly updating the companies CRM (Salesforce).

Working as head performance specialist designing programmes and marketing initiatives to promote the lab.

Managing the internal Eupepsia performance lab team of specialists and clients.

Creating internal protocols, processes and procedures.

Working with the broader ISD and Eupepsia team on promotional activities.

Helped design and create a world class fitness facility.

Uphold sports science tests on members.

Train wealthy clients and fitness professionals whilst monitoring their development.

Responsible for the planning of testing and training protocols.

Developed and delivered the ISD athletics academy track and field programme that aided in the retention of student athletes.

Built and delivered a marketing plan that focussed on local and overseas outreach.

Built and head a team of competent and top class athletics coaches to help deliver the ISD athletics academy vision and objectives.

Devise, plan and take world class fitness classes in the studio.

Grow member database.

Grow social media following through regular interaction through our pages.

Plan staff rota's.

Work on member retention

Day to day running of the facility

Work on member retention

Day to day operations of the facility.

Manage a team of 15 employees.

Responsible for recruitment and staff management.

Design and implement programmes to maximise facility revenue.

Staff rota's.

Event planning and management.

Stayed current on category market in order to take advantage of latest trends.

Manage the centres social media

Set project timelines and kept teams on task to complete milestones according to schedule.

Used strategic and forward-thinking business techniques to maximise turnover.

Responsible for all recruitment and staff management.
Responsible for delivering and planning a library of world class fitness classes.

Managing and training a team of 14+ Personal trainers.
Ensuring customer service levels are to a very high standard.
Planning staff rota's.
Planning and updating the class timetable.
Resolving all customer complaints/disputes.
Working on new initiatives to help bring in revenue for the club.
Maintenance of gym floor and equipment.
Planning and holding monthly team meetings to discuss ways to improve the club.
Working with the business manager via social media to promote the clubs offers or sales.
Run and regularly update the clubs social media channels.
Staff development.

Started my own business after building a gym in my house
Successfully developed a loyal client base.
Picked up celebrity clients in and around London (I visit their houses to train them)
Started my personal training business from a domestic company to training clients globally.
My business has developed from a home gym set up to working from multiple sites to cater for demand and also clients located across London.
Successfully negotiated partnership agreements with leading supplement nutrition brands to act as a brand ambassador.
Manage my digital media channels (Facebook, Instagram, Twitter, Website) which now have thousands of followers and act as key marketing channels for my business.

3 x Olympian. Athens, Beijing, London.

European Champion 2010
European bronze 2006
Commonwealth Champion 2010
Commonwealth Bronze 2006

World Bronze Medallist 2011

World record holder 200m hurdles

9 x National Champion
British number 1 for 8 years
England team Captain for 5 years