Andrew Thorndyke

• Strategic resource planning, transport delivery scheduling, and store order volume analysis.
• Disciplinary management, talent identification, and professional development through standardized tools.
• KPI analysis, cost account optimisation, and invoice approval for external service providers.
• Expert knowledge of GDPR, health and safety reporting, and audit compliance.
• Led disciplinary actions for 4 Shift Leaders and 6 Desk Clerks, addressing operational personnel issues including recruitment and grievances.
• Directly manage 2 Department Managers to ensure effective teamwork and a motivational working environment.
• Oversee day-to-day processes within the Distribution & Recycling department, ensuring efficiency in waste disposal and recycling.
• Collaborate strategically with 6 hauliers, recycling contractors, and Central Logistics to optimize service levels.
• Continuously review and analyse department KPIs to ensure all operational targets are consistently met.

• Assisted in the opening of new RDC in Avonmouth during secondment to Weston-super-Mare region for 9 months.
• Supported recruitment initiatives for warehouse operative staff within selection department.
• Built relationships with recruitment agencies and charities to aid recruitment efforts.
• Facilitated disciplinary and grievance processes within selection department as part of training programme.

Departmental Oversight: Managed all aspects of department operations, ensuring effective daily shift management and optimisation of distribution/recycling processes.

Team Leadership: Managed and developed team of Desk Clerks (CAT 6) and Senior Operatives and Warehouse Operatives (CAT 5) to enhance operational effectiveness.

• Performance Management: Led performance and development discussions, identifying employee potential to support succession planning and operational excellence.
• KPI Management: Reviewed and planned KPIs, identified trends, and proposed improvements to enhance operational performance.
• Process Optimisation: Continuous improvement of distribution and recycling workflows to ensure efficiency.
• Transport Management: Oversaw transport lanes, collaborating with Team Manager to develop transport plans and delivery schedules that meet operational needs.
• Compliance & Control: Ensure the dispatch of delivery lorries is correct and maintain strict daily inventory controls, including telematics compliance and test deliveries.
• Cost Control: Implemented strategic planning for personnel and resources to ensure effective cost management during regular cost meetings.

• Oversaw warehousing and logistics operations for subcontract packing business, ensuring seamless process management.
• Negotiated transport rates, achieving cost-effective solutions for customers.
• Facilitated warehouse relocation, resulting in 50% reduction in rental costs.
• Implemented stringent inventory controls
• Completed phased inventory reduction to reduce overheads