Summary
Overview
Work history
Education
Skills
Languages
Timeline

Andrew Sutcliffe

Leeds,West Yorkshire

Summary

Compassionate Support Worker skilled in monitoring and addressing needs for geriatric populations. Evaluates wellness and provides care and companionship. Promotes dignity, respect and independence with caring ADL management. Enthusiastic individual dedicated to delivering compassion, accessible support. Strong relationship-building skills and emotional intelligence. History of achieving positive results in collaboration with multidisciplinary team. Talented [Job Title] with experience managing large client caseloads covering varied social issues. Focused and compassionate to deliver considered, strategic care and support. Specialist in community rehabilitation programmes focused on reducing needs for ongoing care. Dedicated Support Worker with a number years of experience. Supports health outcomes with tailored treatment and care planning. Applies person-centred care approach to promote dignity and independence.

Support Worker (Older Adults in Care) with comprehensive experience in care home environments. Builds rapport with empathy and compassion. Strong medication administration and clinical observation skills.

Overview

14
14
years of professional experience
6
6
years of post-secondary education

Work history

Supported Living Manager

Catholic Care
Dewsbury, Kirklees
03.2020 - Current
  • Ensured patient safety by observing progress, promptly reporting issues and concerns to medical professionals.
  • Protected patients recovering from accidents and trauma by offering additional support in line with safeguarding policies.
  • Supported development of individual support plans, conducting initial patient assessments to establish risk and needs.
  • Promoted independence, assisting patients in gaining budgeting and social skills.
  • Completing rotas and maintaining good staff management.
  • Updating processes within the company.
  • Completing audits
  • Administration of medication
  • Completing staff Personal Development Planning
  • Supervisions
  • Investigating in-work incidents and escalate if needed.
  • Improved patient outcomes, encouraging participation in recreational community events to facilitate social stimulation.
  • Developed own skills by maintaining up to date knowledge of CPR, first aid and person-centred care practices.
  • Created positive relationships with clients through shared interests, receiving 100% positive feedback in satisfaction surveys.
  • Developed and maintained good working relationships with family members, social workers and medical professionals to guarantee all tenants needs were met.
  • Maintaining a good level of work ethics within the company
  • Following staff training and develop staff skills.

Senior Clinical Support Worker

Leeds Teaching Hospitals
Leeds, West Yorkshire
12.2009 - 03.2020
  • Executed clerical and administration duties ahead of deadlines to promote smooth workflow in small team.
  • Developed patient independence through socialisation activities.
  • Operated hoists and assistive technology safely for patients with mobility issues.
  • Updated patient files and medical records using [Type] system.
  • Maintained patient dignity throughout personal and intimate care.
  • Remained physically fit to meet manual handling requirements.
  • Met exact care plan arrangements to speed up patient recovery.
  • Carried out assigned patient care tasks unsupervised and in line with company policies and procedures.
  • Demonstrated respect, compassion and professionalism to maintain high standards for diverse patient groups.
  • Prioritised patient wellbeing by observing strict infection control procedures.
  • Offered compassionate emotional support to patients and families.
  • Taking blood cultures
  • cannulation
  • bladder scanning
  • taking observations such as; blood pressure, pulse, temp, resps, blood sugars and fluid balance.
  • Collaborated with multidisciplinary healthcare professionals for excellent care continuity.
  • Safeguarded service users against abuse risks.
  • Escalated patient health concerns to superiors for appropriate care plan management.

Education

Bachelor of Science - Health and Social Care- Nursing and Management

The Open University, Milton Keynes
09.2017 - 06.2022

Bachelor of Science NVQ LEVEL 7 - Leadership and Management

The Open University
09.2021 - 09.2022

Skills

  • Developmental assessments
  • Safe medication administration
  • Life skill coaching
  • Daily living assistance
  • Learning disabilities
  • Personal care assistance
  • Social participation strategies
  • Occupational risk assessments
  • Mental Capacity Act (MCA) requirements knowledge
  • Money management
  • Individual support plans
  • Care planning
  • Personal care support
  • Rehabilitation assessments
  • Activity planning and management
  • Medication assistance
  • Staff training
  • Record management
  • First aid expertise
  • Disability assistance
  • Care team coordination
  • Rehabilitation
  • Conflict resolution
  • Democratic leadership
  • SMART goal setting
  • Performance development planning
  • Coaching leadership
  • Transformational leadership
  • Financial management

Languages

English
Fluent

Timeline

The Open University - Bachelor of Science NVQ LEVEL 7, Leadership and Management
09.2021 - 09.2022
Supported Living Manager - Catholic Care
03.2020 - Current
The Open University - Bachelor of Science, Health and Social Care- Nursing and Management
09.2017 - 06.2022
Senior Clinical Support Worker - Leeds Teaching Hospitals
12.2009 - 03.2020
Andrew Sutcliffe