Accomplished retail professional with extensive expertise in store operations, visual merchandising, and staff management. Demonstrates proficiency in retail software usage, promotions coordination, and supply chain understanding. Skilled in operational optimisation and loss prevention strategies, ensuring store security and efficiency. Adept at staff mentoring and retention techniques, fostering a motivated team environment. Strong commercial acumen with a focus on profit and loss understanding and brand promotion. Committed to enhancing customer service through strategic planning and market trend awareness.
Seasoned professional in retail management with focus on driving sales and improving store operations. Specialise in transforming underperforming outlets into high revenue generators by refining processes and motivating teams. Possess unique skills in strategic planning and team leadership to enhance customer experience and maximise profitability.
Experienced Store Manager with keen focus on driving sales and customer satisfaction. Transformed underperforming stores into top revenue generators by implementing innovative merchandising strategies and fostering team collaboration. Known for improving stock turnover and reducing operational costs through streamlined processes and staff training.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Intermediate ITIL certification in IT management
WSET intermediate certificate
Previous forklift trained (reach and balance)
Numerous management courses / certificates through employer and external
Increasing sales in numerous stores
Removal of store from 180 target programme (high shrinkage) within Superdrug (Warrington Store)
Xmas cracker area winner - my store was 1 of 4 visited in 2024 and supported area winning Superdrug Xmas cracker for the company
Helped support numerous colleagues been promoted within all organisations I have worked in