Andrew Reynolds
Oadby,Leicestershire
Summary
Senior Manager with 23 years of management experience in commercial and higher education setting. Proven ability to enhance team performance through effective administrative support and cross-functional collaboration. Expertise in operations management, commercial strategies, and marketing initiatives.
Overview
25
25
years of professional experience
Work history
Head of Income Generation and Enterprise
De Montfort Student Union (Charity Number 1138587)
Leicester, Leicestershire
10.2022 - Current
- Contributed to Senior Management team, reporting directly to CEO.
- Planned and implemented a strategic review for commercial operations, prioritising social enterprise.
- Achieved profitable status for Commercial department, generating surplus in third year.
- Enhanced team performance by analysing and developing operational processes.
- Collaborated with stakeholders to meet contract requirements effectively.
- Increased external contractors, diversifying income streams for the Student Union.
- Established sales targets and developed plans, introducing KPI Dashboard for performance monitoring.
- Managed diverse businesses including retail shop, multi-use space, dining and events team, supporting student-led activities.
- Completed team restructures that improved operational efficiency and improving membership engagement.
- Increased visibility of the organisation by developing events that Welcome all students to the campus during the introductory period,.
- Integrated data streams to identify when members are engaging with the SU and identify future opportunities to increase engagement.
- Incorporating sustainability into business activities via the Student Union new online offering.
Trustee
Scouts Group
Leicester, Leicestershire
02.2023 - Current
- Ensure the Charity is managed in a sustainable way ensuring the group is not put under financial risk.
- Challenge group leaders to deliver a full and exciting package for the Scout members.
- Ensure that all safeguarding is completed and the members enjoy a safe environment to develop and grow.
Store Manager
Aldi
Leicester, Leicestershire
11.2013 - 09.2022
- Delivered exceptional customer service by warmly greeting customers and maintaining high store standards.
- Developed and implemented a new customer focus package for over 300 Midlands team members.
- Supervised and led 8 Assistant and Deputy Managers along with 33 shop floor employees.
- Conducted training sessions and performance reviews to enhance staff productivity.
- Trained newly recruited Area Managers up to Store Manager level, enhancing leadership capabilities.
- Managed sales forecasting, wage control, and overall cost efficiency.
- Oversaw inventory management, including stock ordering and loss prevention strategies.
- Assisted underperforming stores with retraining and procedural guidance to improve operations.
Territory Manager
Akzonobel (Dulux Decorator Centres)
Leicester, Leicestershire
09.2011 - 11.2013
- Leveraged local networks to drive new business, achieving 15% overall growth.
- Conducted monthly sales presentations to enhance customer understanding of value propositions.
- Trained 18 sales staff in Salesforce best practices, boosting lead generation and business expansion.
- Managed three store managers to develop local networks and control inventory effectively.
- Oversaw recruitment and provided HR support for disciplinary, grievance, and promotion procedures.
- Ensured compliance with legal regulations across all buildings and staff operations.
- Maintained consistency across all sites and executed monthly sales promotions as required.
- Fostered an inclusive working environment that encouraged team input and collaboration.
Area Manager
Wetherspoons
Leicester, Leicestershire
04.2001 - 09.2011
- Conducted training sessions to educate employees on best practices, enhancing team performance.
- Drove revenue growth and improved morale by implementing incentivised sales contests.
- Oversaw operations for an £8 million organisation, focusing on budget planning and strategy development.
- Managed five units in Leicester, including a late-night venue, ensuring compliance and efficiency.
- Reduced inventory loss through meticulous monitoring of daily operations and stock levels.
- Developed cohesive teams by recruiting, orienting, and training dedicated employees.
- Fostered an inclusive work environment to promote collaboration among all staff.
Education
A-Levels - Politics
Beauchamp College
LeicesterA-Levels - History
Beauchamp CollegeAwar
LeicesterA-Levels - Business Studies
Beauchamp College
LeicesterCertificate of Higher Education - Situational Leadership II
Nottingham Trent University
NottinghamSkills
- Operational reviews and strategic objectives
- Multi-site leadership
- Sustainability change management
- Marketing team management
- Customer service excellence
- Recruitment and HR expertise
- Sales development and budget control
- Team development and potential maximization
- Written and oral communication
- Decisive decision-making and long-term strategy
- Team building in inclusive environments
Timeline
Trustee
Scouts Group
02.2023 - Current
Head of Income Generation and Enterprise
De Montfort Student Union (Charity Number 1138587)
10.2022 - Current
Store Manager
Aldi
11.2013 - 09.2022
Territory Manager
Akzonobel (Dulux Decorator Centres)
09.2011 - 11.2013
Area Manager
Wetherspoons
04.2001 - 09.2011
A-Levels - Politics
Beauchamp College
A-Levels - History
Beauchamp CollegeAwar
A-Levels - Business Studies
Beauchamp College
Certificate of Higher Education - Situational Leadership II
Nottingham Trent University