I have worked in the Life and Pensions sector for the last 25 years. I spent 7 years as the IT Integration Test manager.
In the last year I have been working as QA Engineer Lead, bringing my IT experience and knowledge to the new Finance platforms. Here I have enhanced the release process and where possible looked for solutions to make the process slicker. I have looked at automation and seen where we can improve this to make automation first as we move forward and ensure we have the tools to make this happen.
I am someone who will challenge the status quo should I see areas where a process can be done quicker and cheaper but still ensuring the governance and quality level are met.
I am a Skilled individual with technical knowledge and training to meet customer specifications and project goals. History maintaining clear and complete documentation, investigating and solving issues and correcting performance problems. Understands and meets technical requirements. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
ITIL Qualification