Summary
Overview
Work history
Education
Skills
Certification
Affiliations
Languages
EARLIER CAREER
Timeline
Generic
ANDREW PETTICAN

ANDREW PETTICAN

Chapelton,United Kingdom

Summary

Accomplished General & Operations Management professional with extensive expertise in operational leadership, managing P&L ownership up to £10 Million across multi-site logistics and warehouse operations. Demonstrates a proven record in safety and compliance, achieving LTI/TRCF-free years through effective HSEQ management and successful audits. Skilled in performance optimisation, driving warehouse utilisation, OTIF delivery, lean/5S implementation, and cost-to-serve reduction. Adept at workforce leadership, managing TUPE transfers, restructuring teams, and enhancing engagement and retention. Excels in client and stakeholder management for Blue-Chip companies such as Shell UK and Harbour Energy. Committed to continuous improvement through Lean Six Sigma methodologies and cross-functional collaboration. Possesses strong financial acumen with experience in budget management, contract expansion, efficiency savings, and revenue growth initiatives. International expertise spans logistics leadership across Europe and project delivery in the Far East and USA. Fluent in English with proficiency in German; conversational French; beginner Danish.

Overview

12
12
years of professional experience
1
1
Certification

Work history

UK OPERATIONS MANAGER

NORSEA GROUP
Aberdeen, Aberdeen City
04.2024 - 09.2025
  • Day to day operational / facility management of the Peterhead Quayside & Aberdeen Warehousing operations.
  • Led the successful closure and exit of business operations from Peterhead managing the transition of people, equipment, clients, suppliers, and addressing dilapidation concerns.
  • Designed long-term business strategy for Aberdeen warehousing operations, building strategic alliances with NorSea UK and Wilhelmsen Group to strengthen market positioning and service offering.
  • Created a new revenue stream with the parent company Wilhelmsen which is projected to deliver £100K net profit annually, diversifying income sources and improving financial resilience.
  • Implemented new business management system, streamlining workflows and improving operational efficiency (reduced admin time, improved visibility, improved reporting accuracy).
  • Resolved legacy commercial disputes, closing out outstanding client and vendor issues while leading multiple operational improvement projects that enhanced service delivery.
  • Managed TUPE transfer of employees to a new incumbent following contract loss, ensuring a seamless transition with no disruption to client service.
  • Lead facility management operations, overseeing tenant relations and ensuring optimal operational efficiency.
  • Managed vendor relationships to ensure timely delivery of services.

OPERATIONS MANAGER - TOTALENERGIES LOGISTICS CONTRACT, OPERATIONS MANAGER – SHELL UK LOGISTICS CONTRACT

ASCO GROUP - ABERDEEN
Aberdeen, Aberdeen City
01.2022 - 03.2024
  • Company Overview: (TUPE TRANSFER)
  • Managed the onshore logistics base operations for Shell UK, managing 26 staff and delivering safe, efficient warehousing and material handling.
  • Managed the ASCO Team of 35 staff at the TotalEnergies onshore logistics base & quayside.
  • Provided stability during TUPE transition, embedding ASCO values and behaviours, ensuring smooth workforce integration.
  • Achieved 6th consecutive incident-free year, reinforcing a strong safety culture and compliance with client standards.
  • Secured multiple commendations for maintaining consistent service delivery and operational excellence.
  • Assisted in employee multiple continuous improvement projects with ASCO and Shell materials teams, aimed at improving warehouse efficiency for both Shell UK and TotalEnergies.
  • Investigated service failures and implemented corrective actions, reducing repeat incidents.
  • Supported HR to address legacy performance issues, improving staff engagement and accountability.
  • Represented ASCO in client safety forums, quarterly business reviews, and operational meetings, reinforcing client partnerships.
  • Monitored health and safety measures for guaranteed compliance.


BUSINESS MANAGER / HEAD OF WAREHOUSING OPERATIONS

PETERSON UK LIMITED - ABERDEENSHIRE
Aberdeen, Aberdeenshire
04.2017 - 01.2022
  • Shell UK Onshore Logistics & Chrysaor R&D. Led safety, team, and facility management; accountable for P&L, budgets, and continuous improvement to drive efficiency, safety, and cost control.
  • Managed smooth TUPE transfer of 35 employees following contract win ensuring zero disruption to client operations.
  • Directed the onshore logistics base operations for Shell UK and Harbour with £2 M P&L accountability and oversight of 35 staff across warehousing and offshore material controllers.
  • Led multiple successful Line of Defence 2 audit with zero major findings, strengthening client confidence.
  • Delivered 5 consecutive years LTI-free, keeping LTI, TRCF, FAC, and ECF metrics considerably below industry benchmarks and other client operations.
  • Reduced client Service Delivery Non-Conformances to near zero, driving SLA compliance and customer satisfaction.
  • Secured £700K in additional revenue and savings by addressing contract scope creep and leading 2 major restructuring initiatives, combined with efficiencies through multi-skilling and resource sharing.
  • Launched a new business stream deploying 8 Peterson Offshore Material Controllers across 3 North Sea platforms, adding £120 K to the annual bottom line.
  • Acted as Lead Business Manager for major clients such as Shell UK, Harbour Energy, CNR, Halliburton leading operational and contact performance reviews.
  • Resolved conflicts amongst staff, promoting a harmonious work environment.
  • Ensured compliance with regulations by conducting routine audits on operations procedures and processes.
  • Designed and implemented training to further develop staff based on business goals.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.

GENERAL MANAGER / DIRECTOR

STELLAR LOGISTICS LTD - GHANA
10.2013 - 10.2016
  • Oversaw operations for Oil & Gas and Mining clients including Seadrill, Transocean, Goldfields, Newmont, Orica, and AEL. Led 6 direct reports and 160 staff across Accra, Tema, and Takoradi, ensuring safe, efficient service delivery and strong client relationships.
  • Oversaw warehousing and transport operations across 3 hubs (Accra, Tema, Takoradi) with 160 staff and 6 direct reports.
  • Delivered £750K savings through facility consolidation, workforce alignment, improved asset utilisation, and sale of idle assets.
  • Achieved 95% and 98% GOLDERS audit results, leading to a 30% increase in business from Orica.
  • Increased group revenue by: Negotiating new warehousing contract with African Explosives Ltd.
  • Restructured Stellar Vehicle Services, boosting net profit by £100K.
  • Creating a new £200K business stream for Stellar Group.
  • Securing contract extension with Seadrill worth £XM.
  • Acted as client focal point for Seadrill, Transocean, Goldfields, Newmont, Orica, and AEL Ltd, achieving XX% client retention and consistent business growth.
  • Volunteered to relocate to Takoradi for 12 months to stabilise operations, successfully delivering a full turnaround of underperforming hub.
  • Maintained compliance with industry regulations. (PETCOM & MINCOM)
  • Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
  • Identified new business opportunities, leading to market expansion.
  • Worked with board of directors to establish objectives and decisively lead operations.
  • Managed daily operations by overseeing financials, key performance indicators and employee performance.
  • Served as official representative of organisation to public groups or government agencies.

Education

GCSEs -

Northgate High Scholl
Ipswich, Suffolk

Skills

  • Operational Leadership – P&L ownership up to £10 Million, multi-site logistics & warehouse management, international operations
  • Safety & Compliance – Proven record of LTI/TRCF-free years, HSEQ management, incident investigation, audit success
  • Performance & Efficiency – Warehouse utilisation, OTIF delivery, lean/5S implementation, cycle-time reduction, cost-to-serve optimisation
  • Workforce Leadership – TUPE transfer management, restructuring, coaching & mentoring, engagement & retention improvement
  • Client & Stakeholder Management – Strategic account management for various Blue-Chip companies such as Shell UK, Harbour Energy, CNR, Dana Petroleum, Orica, African Explosives
  • Continuous Improvement – Extensive Lean Six Sigma & 5S experience in driving process improvement projects, cross-functional collaboration
  • Financial Acumen – P&L / Budget management, contract scope expansion, efficiency savings, revenue growth initiatives
  • International Expertise – Logistics and supply chain leadership across UK, Germany, Austria, Italy, France, Ghana, and project delivery in the Far East and the USA


Certification

  • Business Leadership – Hult Ashridge Business School
  • Lean Six Sigma Yellow Belt
  • Diploma in Supply Chain and Logistics Management
  • TotalEnergies RSES (Responsible for Site and Environmental Safety) & Human Factors
  • Major Emergency Response and Media Spokesperson
  • Kelvin Top Set
  • NEBOSH NGC (WIP)
  • IOSH Level 3
  • IOSH Managing Safely
  • IOSH Working Safely
  • Lloydmasters Safety Leadership

Affiliations

  • Golf
  • Shooting
  • Fishing

Languages

English
Native
German
Fluent
French
Advanced
Danish
Elementary

EARLIER CAREER

CEVA Freight Management, Operations Manager (Aberdeen)

DHL LTD, Operations Manager (Leicester)

GKN PLC, European Operations Manager / APO Key Account Manager (Germany, France, Italy, Spain)

Spedition Contop GmbH, Operations Manager (Austria)

Timeline

UK OPERATIONS MANAGER

NORSEA GROUP
04.2024 - 09.2025

OPERATIONS MANAGER - TOTALENERGIES LOGISTICS CONTRACT, OPERATIONS MANAGER – SHELL UK LOGISTICS CONTRACT

ASCO GROUP - ABERDEEN
01.2022 - 03.2024

BUSINESS MANAGER / HEAD OF WAREHOUSING OPERATIONS

PETERSON UK LIMITED - ABERDEENSHIRE
04.2017 - 01.2022

GENERAL MANAGER / DIRECTOR

STELLAR LOGISTICS LTD - GHANA
10.2013 - 10.2016

GCSEs -

Northgate High Scholl

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ANDREW PETTICAN