ANDREW PEDEN
Gateshead,Tyne and Wear
Summary
Dedicated professional with a strong customer service acumen and exceptional people skills, adept at fostering positive relationships and delivering outstanding service. Skilled in effective communication, problem-solving, and team management, with a hospitable and approachable demeanor.
Overview
10
10
years of professional experience
2016
2016
years of post-secondary education
Work history
Store manager
Deluxe Pizza
Sydney
06.2025 - 09.2025
- Managed daily operations, ensuring efficient workflow and high standards of customer service.
- Implemented inventory management procedures, optimizing stock levels and minimizing waste.
- Developed staff training programs, enhancing team skills and promoting a positive work environment.
Laser Operator (rust removal and restoration)
GRC Laser Industries
Sydney, Sutherland shire
04.2024 - 05.2025
- At GRC Laser Industries we primarily worked in the lift industry working with companies such as Schindler, Otis and KONE
- Worked in a variety of work sites such as train stations to full scale building sites
- Operated laser equipment for rust removal and restoration on various surfaces.
- Maintained safety standards by ensuring proper use of personal protective equipment.
- Collaborated with team members to improve techniques for effective rust removal.
- Adjusted laser settings based on material type and condition to achieve optimal results.
- Documented processes and outcomes to support continuous improvement initiatives.
- Participated in regular maintenance of laser machinery to ensure operational efficiency.
- Optimized machine settings to improve product quality.
Manager
Gingerinos Kitchen Limited
Newcastle upon Tyne, Tyne and Wear
05.2021 - 12.2025
- Daily front of house duties
- Day to day running of venue
- Food preparation
- Ordering stock
- Book keeping
- Customer service
Shift leader/assembly operator
Signal plastics
Washington, Tyne and Wear
11.2015 - 05.2021
- Operating machinery
- Assembling products
- Overseeing quality control
- Training new members of staff
- Managing operators
Education
NVQ Level 3 - Patisserie
Gateshead College
Gateshead, GATGCSEs - undefined
Lord Lawson of Beamish Academy
Skills
- Strong customer service acumen
- People skills
- Strong communication skills
- Problem solving ability
- Approachable and friendly
- Trained chef
- Hospitable and friendly attitude
- Effective people manager
Timeline
Store manager
Deluxe Pizza
06.2025 - 09.2025
Laser Operator (rust removal and restoration)
GRC Laser Industries
04.2024 - 05.2025
Manager
Gingerinos Kitchen Limited
05.2021 - 12.2025
Shift leader/assembly operator
Signal plastics
11.2015 - 05.2021
GCSEs - undefined
Lord Lawson of Beamish Academy
NVQ Level 3 - Patisserie
Gateshead College