Andrew Owen
Chorley ,Uk
Summary
Organised and dependable Supported Housing Team Leader with 4 years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.. I have worker in numerous roles within a 10 year career and gained a wealth of experience working with the most marginalized and vulnerable individuals are those who face systemic disadvantages and barriers that prevent them from fully participating in society and accessing the same opportunities as others. Their vulnerability is often compounded by intersecting factors, such as race, age, gender, and socioeconomic status.
Overview
2027
2027
years of professional experience
Work history
Team leader
Emerging Futures
Chorley , Lancashire
10 2025 - 06.2026
- Housing Team Leader – Complex Needs Service (7-bed supported accommodation)
- Leading a dynamic team providing housing-related support to individuals with complex needs, including those experiencing homelessness, substance misuse, mental health challenges, and offending histories. Responsible for staff supervision, service delivery, safeguarding, risk management, tenancy sustainment, multi-agency partnership working, and ensuring compliance with housing and support standards. Oversee the day-to-day operation of a 24-hour supported housing service, promoting positive outcomes and resident independence.
Supported Housing Manager Lancashire
Emerging futures CIC
Chorley , Lancashire
05 2024 - 10 2025
- Supported Housing Manager – Lancashire (Complex Needs & Long-Term Abstinence.
- Oversees complex needs and abstinence-based supported housing across Lancashire for 40 residents.
- Leads staff supervision, recruitment, and performance management.
- Manages referral pathways, housing compliance, safeguarding, and financial processes.
- Builds partnerships with local councils, health providers, and recovery services.
Team Leader
Emerging Futures CIC
Chorley , Lancashire
05 2023 - 05 2024
- Leading and managing 16-bed supported housing service for adults experiencing substance misuse, mental health challenges, and social exclusion.
- Provide day-to-day supervision, support, and performance management to support workers and housing staff.
- Delivery of high-quality, person-centred support that promotes recovery, independence, and positive outcomes.
- Manage referrals, assessments, risk management plans, support plans, and safeguarding concerns.
- Monitor service performance and ensure compliance with organisational policies, housing legislation, safeguarding requirements, and health and safety standards.
- Develop effective partnerships with local authorities, healthcare professionals, probation services, substance misuse teams, and other external agencies.
- Support residents to sustain accommodation, improve wellbeing, and reduce risk of homelessness.
- Maintain accurate records, produce reports, and oversee service budgets and resources.
Team Leader
Emerging Futures CIC
Manchester , Great Manchester
05 2022 - 05 2023
- Managing abstinent residents in supported accommodation in six properties in Manchester promoting independence.
- Strengthened service delivery and improved housing outcomes.
- Supervisions and staff appraisals.
- Community activities, including 121 support sessions, problem solving skill, assessments, risk management plans
- Tenancy support, benefit support and psychosocial group sessions.
- Leading a dynamic team to achieve KPI targets and successfully complete assigned projects.
Housing Project Worker
Emerging Futures CIC
Chorley , Lancashire
06 2021 - 05 2022
- Delivered high-quality output by maintaining constant focus on task at hand.
- Ensured client confidence by promoting a service in which individuals felt safe, valued and supported.
- Enabled individuals to integrate into community by providing a variety of supporting duties, including attending benefit agency appointments.
- Improved wellbeing of individuals by planning and delivering fun and meaningful activities.
- Facilitated tenancy sustainment, using knowledge of benefit.
- Delivering structured group interventions.
- Completing referrals and assessments.
Community Connector
The Well Communities CIC
Central Lancashire , Lancashire
02 2019 - 05 2021
- Supported recovery networks and community development programmes.
- Delivered wellbeing activities to improve health and engagement for individuals experiencing substance misuse and mental health issues including group interventions across local communities.
- Covering Central Lancashire as part of the New You Team working in partnership with Active Lancashire, CGL Inspire, Red Rose Recovery.
- Triage and assess from community hubs.
Trainee Group Facilitater
Phoenix Futures
Preston , Lancashire
09 2016 - 09 2019
- Collaborated with multidisciplinary teams to deliver projects within formal deadlines.
- Used strong work ethic to meet stringent deadlines.
- Solved complex problems with effective teamwork and communication skills.
- Delivering structured psychosocial interventions involves providing targeted, evidence-based treatments that address mental health and substance misuse through a variety of methods, including therapy and support.
- Arcuate record keeping, assessments, risk management plans.
Support Worker
Active Lancashire
Leyland , Lancashire
02 2015 - 10 2016
- Delivered one-to-one and group support for individuals in recovery and wellbeing programmes in the community.
- Promoted physical activity, health, and community engagement across the Lancashire footprint supported up to 50 participants weekly.
- Monitored outcomes and supported participants to build confidence and independence.
- Encouraged social integration by facilitating community involvement opportunities.
Education
Gcse Maths B, English B, Religious Education, Art.
Southlands High School
Chorley 05.1987 - 06.1987
Skills
- A highly motivated and compassionate Supported Housing Team Leader with over a decade of experience supporting individuals with complex needs, including substance misuse, mental health, criminal justice, and housing insecurity Demonstrates strong leadership and project management abilities, having successfully led housing teams across Lancashire to deliver high-quality, person-centred support Experienced in developing and implementing effective housing strategies, coordinating community partnerships, and fostering positive engagement to promote recovery and independent living Recognised for a collaborative management style, strong communication skills, and a deep commitment to improving wellbeing outcomes for individuals and communities
Accomplishments
- Successfully supported multiple individuals to secure social housing tenancies.
- Implemented the Complex Needs Housing Model across Lancashire. Recruited and developed a dynamic, high-performing Support team.
- Delivering asset-based community activities involves a bottom-up approach that focuses on the strengths and resources already present within a local area, rather than on its problems and deficits.
Additional Information
- Started my career with Challange Through Sport as a participant and a support worker when the project was in its infancy
Timeline
Gcse Maths B, English B, Religious Education, Art.
Southlands High School
05.1987 - 06.1987
Team leader
Emerging Futures
10 2025 - 06.2026
Supported Housing Manager Lancashire
Emerging futures CIC
05 2024 - 10 2025
Team Leader
Emerging Futures CIC
05 2023 - 05 2024
Team Leader
Emerging Futures CIC
05 2022 - 05 2023
Housing Project Worker
Emerging Futures CIC
06 2021 - 05 2022
Community Connector
The Well Communities CIC
02 2019 - 05 2021
Trainee Group Facilitater
Phoenix Futures
09 2016 - 09 2019
Support Worker
Active Lancashire
02 2015 - 10 2016