Andrew Newton
Seaham,Durham
Summary
Dedicated professional with a strong commitment to excellence and collaborative contribution. Possesses a UK driving licence and demonstrates proficiency in problem solving, complemented by good communication skills. Skilled in patient people management, particularly in teaching and verbal communications, aiming to leverage these abilities towards impactful career growth.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Customer service advisor / Driver
Green Panther Garage Ltd
Amble., Northumberland
05.2023 - Current
- Responded to difficult situations calmly, gained trust of aggrieved customers.
- Streamlined responses to emails & telephone enquiries, improved response time significantly.
- Handled high volume of calls daily for faster issue resolution.
- Coordinated with management to resolve multi-faceted client problems swiftly.
- Ensure customers are kept informed at all stages of servicing & repairs.
- Vehicle collection & delivery, as well as providing transportation to and from customers homes.
Student Brand Ambassador
Great Annual Savings
Sunderland, Tyne and Wear
10.2022 - 01.2023
Work experience while still at college; consisting of telephone sales and advice to business customers regarding their utilities.
Education
GCSEs - English Language, English Literature, Maths, History and Science
Seaham High School
09.2017 - 06.2022
BTEC Extended Diploma - Business
Sunderland College
Sunderland 09.2022 - 06.2023
Higher National Certificate - Leadership and Management
Sunderland College
Sunderland 09.2024 - 06.2025
Skills
UK driving licence
Committed to excellence
Collaborative contributor
Proficient in problem solving
Good communication skills
Patient people skills, regarding teaching and verbal communications
Timeline
Higher National Certificate - Leadership and Management
Sunderland College
09.2024 - 06.2025
Customer service advisor / Driver
Green Panther Garage Ltd
05.2023 - Current
Student Brand Ambassador
Great Annual Savings
10.2022 - 01.2023
BTEC Extended Diploma - Business
Sunderland College
09.2022 - 06.2023
GCSEs - English Language, English Literature, Maths, History and Science
Seaham High School
09.2017 - 06.2022
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