Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic

Andrew McDonald

Manager
Little stanion Corby,Northamptonshire

Summary

Over 25 years' experience as a manager. It is a role I relish and always try to perform to the highest possible Standard. I am excellent at juggling multiple tasks and self-driven to working under pressure, to meet the deadline and Demand to accomplish KPI's of the business.

Dependable, reliable, well-organized person who is able to work effectively both as an individual as- well Part as part of a team. I am computer literate and am able to use a wide range of computer programs Including Microsoft Word, Excel, PowerPoint.

Self-motivated and highly skilled change professional, with a proven track record in continuous improvement, achieving outstanding results. With over 20 years' experience, I have thoroughly enjoyed working in a fast-paced, challenging environment, where objectives are delivered with drive and determination, both individually and as part of a team.

I have proven my ability to achieve results, with continued success in implementation, management and warehouse operations delivery.

Fully embrace new challenges, always seeking opportunities to ensure delivery exceeds expectations. With outstanding team building skills, I have developed high performing and self-sustained teams, to consistently deliver excellent results..

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

32
32
years of professional experience
16
16
years of post-secondary education

Work history

Retail project manager

Morrison's
Burton Latimer, Northamptonshire
01.2019 - Current
  • Maintained smooth-running business operations by delegating priorities to staff abilities. Managed over 100 staff per day.
  • Led and managed administrative staff to maintain smooth daily operations.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.
  • Established clear budgets and cost controls strategies to meet objectives.
  • Organised financial and operational data to help with yearly budgeting and planning.
  • Designed and implemented training to further develop staff based on business goals.

Team Manager/shift manager

Morrison's PLC
Burton Latimer, Northamptonshire
05.2003 - 01.2019
  • I oversee the day to day operations, everything from goods in intake, to getting it allocated and picked, to a very tight deadline and loaded and delivered to store for over 90 stores to meet the DLT times
  • Very keen on developing and sharing best practices across the shifts and network
  • Introduced new opportunities for team building and communication, resulting in better team performance.
  • Monitored team development, setting performance objectives and providing constructive feedback for continued growth.
  • Also driving development and continuous improvement of all aspects of performance and customer service
  • I act quickly and professionally to positively identify and meet the needs of both internal and external customers
  • In addition, set very high service standards and I always try improving on delivering continuous improvement.

Campsite Manager (Various location's Europe)

Euro camp
Norwich, Cheshire
07.1992 - 10.2003
  • I had to make sure it was a hospitable and friendly environment to 'customers' in accordance with company aims, objectives and instructions, driving guest feedback and acting on positive recommendations
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Communicate with other members of your team, both internally and externally in a professional and courteous manner and leading by way of positive example
  • I had to manage my departmental budgets, sales targets, controlling costs, stock levels and profit margins
  • Implementing systems and procedures to monitor and control team accountability
  • In addition, to manage my departmental teams to achieve budgetary and Company aims and objectives, ensuring that staff levels are commensurate with organisation needs and that each member has the skills and knowledge required for their job role
  • Organisation of site management programs within budget to ensure that all properties and estate are kept in good order and not allowed to fall into a state of disrepair
  • I had to manage the Health & Safety for my departments, ensuring that processes are in place to determine risks and ensure the safety of staff, guests and visitors
  • Also, to monitor, review and update commercial contracts with suppliers in order to optimise use of Company monies
  • To liaise with external agencies in order to maximise the potential of Euro camp As a Company manager, to work alongside other members of the management team to help define and implement company strategies and operational plans
  • Also to act as an ambassador for the Company, ensuring that all team members are fully conversant with the need for good public relations with clients and visitors


Education

High School Diploma -

Dene Comprehensive
09.1986 - 09.2002

GCSA -

Dene comp

Skills

  • Leadership skills
  • Strategic Planning
  • Project Management
  • Customer relationship building
  • Contract management
  • Logistical planning
  • Department management
  • Facility management
  • Workforce training
  • Continuous improvement techniques

Custom

I have a keen interest in sports. Whilst working as a campsite manager in Spain. I volunteered to run a out of bounds Centre for the disabled near Barcelona, which included everything from white water rafting to mountain climbing, while doing that it gained me vast experience, in dealing with other cultures and companies. With this it helped me gain Experience with difficulties and problems that you can over-come.

Timeline

Retail project manager

Morrison's
01.2019 - Current

Team Manager/shift manager

Morrison's PLC
05.2003 - 01.2019

Campsite Manager (Various location's Europe)

Euro camp
07.1992 - 10.2003

High School Diploma -

Dene Comprehensive
09.1986 - 09.2002

GCSA -

Dene comp
Andrew McDonaldManager