Andrew Mattheus
Asset Finance Area Sales Manager / Specialist Vehicle Finance Broker / Vehicle Finance/ Personal Contract Hire Specialist /Sales Team Leader/ Sales Executive
Carrickfergus
Summary
Accomplished, enthusiastic, and professional Area Sales Manager with over 20 years of extensive experience in vehicle finance. Track record of leading successful sales teams that consistently surpass targets. Expertise in implementing effective business strategies to drive market share, revenue, and profitability and business growth. Strong communication skills, thrive on collaborating with team members to provide mentorship and guidance. Excel in fast-paced, deadline-driven environments with exceptional planning and organizational skills. Detail-oriented and dedicated, always strive to exceed expectations. Adaptable nature allows for success in remote working situations. Versatile skill set transferable across asset banking, business banking, and retail business and commercial lending to the SME market and within the overall motor industry. Eager to work for an organization that values increased responsibilities for career and corporate growth.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work History
Personal Contract Hire Specialist
Radius Vehicle Solutions Ireland
Belfast, Belfast
05.2023 - Current
- I look after the exclusive Staff Services Autochoice and Nicssa Cars membership offers available to members at reduced prices for new vehicles on Personal Contract Hire agreement due to their Public Sector employment
- Radius Vehicle Solutions has arrangements in place with these membership bodies to offer Public Sector discounts to these membership bodies
- Managing a high level of workflow and leads and maintaining the individual websites with updated vehicle pricing over a wide variety of manufacturers and models monthly
- Contacting applicants to qualify their needs and budget by means of their online enquiry or inbound telephonic enquires to the office from the advertised vehicles on the members exclusive websites
- Working closely with partner dealerships to facilitate test drives
- Putting bespoke quotes together on Fleetware & Novuna quote platforms for clients
- Using CAP RV to derive latest Residual values for newly released vehicle models
- Build rapport with clients and dealers
- Send out finance application to a client once a vehicle is identified as suitable
- Load and submit finance proposal to lender
- Advise client of finance outcome
- Once finance is in place, a final order form is sent to the client with the correct vehicle colour and specification to sign
- Build the order on required vehicle and send to our Order team
- Diarise a follow up 6-9 weeks to get supplier update on vehicle progress and then advise client
- Re-assess the vehicle residual value and update the finance once vehicle is due to arrive
- Supply finance lender the vehicle details to release electronic agreement for the client to sign
- From time to time, a manual agreement needs signing and I would go to the client to sign up
- Once agreement is signed and paid out, a suitable delivery date and time arranged between client and dealer
- Attend the vehicle hand over for client to sign delivery receipt of ordered vehicle
- Update Fleetware Order system with all relevant signed documents
- Ensure all Radius & lender audit requirements met for the file completion on delivered vehicle
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
- Conducted comprehensive competitor analysis to inform strategic decisions.
- Devised and implemented processes and procedures to streamline operations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Sales Executive
SERE Motor Group
Lisburn, Lisburn and Castlereagh
12.2021 - 05.2023
- Sell New and Used SEAT models, and many other Used car brands from the dealer based in Lisburn
- Make use of an internet based lead system daily for new enquiries and also deal with clients telephonically enquiring about models for sale
- Make contact with any walk in clients to the dealership and show them the available stock
- Establish the clients exact needs of the vehicle they are looking at purchasing
- Arrange test drive for clients interested in the particular model for sale
- Do valuation report of any part exchange brought in
- Load all new leads on Kerridge system
- Discuss various payment options
- Offer clients additional products to benefit them – Extended Warranties, Paint protection
- Arrange finance on agreed vehicle if needed
- Demands & Needs analysis done for each individual as per the FCA rules
- Supply dealership banking details if it is a cash transaction for Electronic funds transfers
- Head Office Accounts to supply confirmation of full payment for the vehicle
- Ensure the purchased vehicle is ready and prepared for agreed date and time of collection
- Supply the V5 Logbook for the new owner, ensure MOT & Road tax are in place for the new keeper/owner, spare keys and personalised number plates (if needed)
- Customer follow up calls 48 hours after purchase of their new vehicle to ensure they are satisfied with their vehicle purchased
- Daily and weekly monitoring of leads
- Prospecting calls to existing clients daily and weekly
- Salary - £24,000 per annum with monthly Commission, Company Car
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- Cultivated long-term relationships with high-value clients to ensure repeat business and referrals.
- Set and achieved company defined sales goals.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Negotiated prices, terms of sales and service agreements.
- Informed customers of promotions to increase sales productivity and volume.
- Contributed to team objectives in fast-paced environment.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Attended monthly sales meetings and quarterly sales trainings.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Maintained current knowledge of evolving changes in marketplace.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Kept detailed records of daily activities through online customer database.
- Presented professional image consistent with company's brand values.
- Built diverse and consistent sales portfolio.
- Stayed current on company offerings and industry trends.
Kinesis Vision Specialist
Radius Telematics a division of Radius Payment Solutions
Belfast, Belfast
04.2021 - 08.2021
- Market existing fuel card and telematics clients and offer the benefits of the newly introduced Vehicle camera solutions (Dash cameras, All round cameras and DVS Compliant kits (HGV's/Plant equipment, etc)) to the clients and sell on the camera solution packages to existing clients
- Using an existing client base for both Northern Ireland and the Republic of Ireland, I would contact existing clients and offer them camera solutions that would best suit their business needs of the vehicles they owned and operated in their specific businesses
- Salary - £23,000 per annum
- Temporary role
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Followed all company policies and procedures to deliver quality work.
Area Sales Manager
Volkswagen Financial Services
Johannesburg, Johannesburg
01.2013 - 12.2020
- Company Overview: South Africa
- Professionally lead and managed a highly efficient sales team, ensuring set goals were achieved, resulting in the increase in profitability and consistent business growth
- Maintained existing business relationships whilst building new connections to ensure increase in sales revenue
- Maintained joint venture agreements with stakeholders and partners to formulate pricing strategies
- Monitored and evaluated dealer risk profiles to ensure quality of business was maintained
- Entered into sensitive discussions with partners and clients to minimise loss on bad debt
- Collaboratively mentored and guided staff, managing performances using one-to-ones and KPIs, with a focus on building a highly motivated and energetic sales team
- Produced monthly, quarterly and annual sales targets reports, identifying variances and building strategies to ensure adherence to objectives
- Negotiated new and on-going floor plan agreements, ensuring visible point of sale initiatives
- Set up and facilitated exclusive dealership schemes to assist in the sales of more units with partnership and financial offerings
- Negotiated more favourable settlements for replacement deals for repeat customers to ensure successful retention of client base
- Assessed and underwrote credit approvals for large exposure transactions
- South Africa
- Notable Achievements :
- Exceeded set goals of £66m by achieving £72m in new written business
- Exceeded market share goals with an achievement of 36.2% on a base target of 30% market penetration
- Responsible for the largest dealer operation in the Johannesburg metropolitan area
- Achieved profits of 12.8% return on capital of a base goal of 12% in a challenging 2020
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
- Provided exceptional customer service to existing clients through regular communication and prompt resolution of issues or concerns raised by them.
- Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
- Executed proven strategies to hit sales quota and help company achieve goals.
- Built lasting relationships with clients through outstanding customer service interactions.
- Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
- Developed comprehensive territory plans that ensured efficient allocation of resources and maximized productivity for the entire area.
- Led sales region to increase sales and boost team morale.
- Implemented innovative strategies to increase product visibility within the assigned territory while maintaining a professional brand image.
- Collaborated with marketing department to develop targeted promotional campaigns that drove sales growth.
- Achieved consistent annual revenue growth by continuously monitoring performance metrics and adjusting strategies accordingly.
- Built a high-performance sales team through diligent recruitment of top talent, strategic allocation of resources, and effective performance management.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Collaborated with clients and distributors to create and promote new products.
- Prepared sales presentations for clients showing success and credibility of products.
- Accompanied sales reps in field for ride-alongs to teach, observe and work one-on-one.
- Drove cost efficiencies across various areas including staff training, inventory control and customer acquisition by continuously optimizing processes and systems.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built relationships with customers and community to establish long-term business growth.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Managed accounts to retain existing relationships and grow share of business.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Facilitated business by implementing practical networking techniques.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Business Development Manager
Wesbank
Johannesburg, Johannesburg
01.2011 - 12.2013
- Company Overview: South Africa
- Achieved set targets for productions, rate, market share, bad debt, and rate mix as set out by the Area Manager
- Monitored daily profitability of dealers
- Assessed daily report on conversion rates and iContract electronic signing usage
- Followed up on all approved vehicle deals at individual dealerships
- Promoted the electronic usage platforms to conduct amendments, changes, contract production and contract signing
- Liaised on a monthly basis with dealer principles, group financial management and stakeholders to ensure sales were on target and to resolve any issues raised
- Built and maintained dealer relationships
- Ensured vehicle registration documents were processed accordingly to national guidelines
- Worked closely with internal agents to ensure continued customer service to dealerships
- Maintained set rate targets and ensured profitable return on investment
- Negotiated with finance and insurance managers to structure weaker deals to comply with bank’s lending risk profile
- South Africa
- Notable Achievements :
- Awarded the coveted WesBank Select Circle Marketer of the Year award in 2007 and 2012
- Awarded WesBank Motor Regional Sales Marketer of the Year for 2005, 2007, 2008, 2010 and 2012
Sales Supervisor and Underwriter
WesBank
Johannesburg, Johannesburg
01.2009 - 12.2011
- Company Overview: South Africa
- South Africa
Education
SFA Accredited - Financial Services
FLA
United Kingdom 05.2024 - 04.2025
MBiA - Managers Basics in Action Programme
WesBank
Johannesburg 01.2001 - 01.2003
Coaching for High Performance
Leadership Development Programme
21 Laws of Leadership
Effective Leadership Skills
Financial Advisory and Intermediary Services Regulatory Exam
NCA (National Credit Act) Compliant Official - undefined
Matriculation - A Level Equivalency
Sir Pierre van Ryneveld High School
Skills
- Effective Team Leadership
- Results-Driven Strategic Planning
- Collaborative Interaction
- Effective Negotiation Skills
- Effective Time Management
- Manages Stressful Situations
- Adaptable Problem Resolution
- Cultural Engagement
- Proficient in Building Relationships
- Technology Proficiency
- Client Relationship Management
- Quality Management
- Critical Analysis
Previous Work History
Sales Supervisor and Underwriter, WesBank, South Africa, 01/01/09, 12/31/11
Timeline
SFA Accredited - Financial Services
FLA
05.2024 - 04.2025
Personal Contract Hire Specialist
Radius Vehicle Solutions Ireland
05.2023 - Current
Sales Executive
SERE Motor Group
12.2021 - 05.2023
Kinesis Vision Specialist
Radius Telematics a division of Radius Payment Solutions
04.2021 - 08.2021
Area Sales Manager
Volkswagen Financial Services
01.2013 - 12.2020
Business Development Manager
Wesbank
01.2011 - 12.2013
Sales Supervisor and Underwriter
WesBank
01.2009 - 12.2011
MBiA - Managers Basics in Action Programme
WesBank
01.2001 - 01.2003
Coaching for High Performance
Leadership Development Programme
21 Laws of Leadership
Effective Leadership Skills
Financial Advisory and Intermediary Services Regulatory Exam
NCA (National Credit Act) Compliant Official - undefined
Matriculation - A Level Equivalency
Sir Pierre van Ryneveld High School
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