Andrew Mantle

The AI-powered DXP software underpinning Squiz as a global leader in digital transformation.

Programme lead on the main company initiative to lead the entire Squiz customer base on the migration to the Squiz Digital Experience Platform (DXP). Oversee strategy, delivery and release for the Northern Hemisphere leading a multi-functional delivery team. I sit on various internal change boards for internal strategy, act as the technical lead for various internal systems and responsible for board level and company wide reporting.

Day to day I lead major change initiatives with some of the biggest clients from government, education and financial services.

• Manage cross-functional team collaboration for successful software releases boosting stakeholder satisfaction with consistent communication and updates.
• Delivered high-quality outcomes with strict adherence to quality standards.
• Lead and oversee on regulatory and compliance based projects.
• Increased efficiency by developing robust CI/CD pipelines.
• Created detailed release plans, ensuring all deliverables are met on time.
• Achieved streamlined operations by implementing efficient project management strategies.
• Led cross-functional teams for improved overall performance.
• Manage multiple complex projects concurrently against stipulated deadlines.
• Established clear goals and KPI benchmarks to measure and report project success.
• Collaborate with senior leadership, aligning project goals with corporate strategy.
• Champion customer-focused initiatives, improving client satisfaction rates.
• Develop and implemented strategies for optimising performance and efficiency in transformation programmes.

Software Provider leading transformative change through community building

• Primary responsibility for ensuring releases across all development teams are coordinated and delivered within pre agreed timeframe.
• Leading and organising scrum teams in line with sprint and quarter goals and setting and benchmarking deliverables per quarter.
• Lead and deliver all agile ceremonies.
• Designed and implemented external systems into the Disciple architecture such as Confluence and Zendesk.
• Build and deliver CI/CD framework.
• Delivering technical proposals for change to CTO and SLT.
• Designing, building and maintaining existing Disciple communications framework.
• Project manage internal and customer projects through to completion including delivering all the ceremonies involved in the project lifecycle.
• Designed and rebuilt the customer facing knowledge base
• Designed and rebuilt the support function both internally, and externally for customers.
• Stakeholder management and leading on deliverables including overseeing company communications strategy both internally and externally to customers.
• Act as scrum master for squads delivery stand ups, catch ups and feeding back to senior leadership on timelines and issues faced.
• Oversee Dev Ops frameworks and delivery.
• Global system administrator on several core systems within Disciple technical architecture.
• Responsible for organising and delivering monthly and quarterly Tech meetings for entire development team.
• Technical architectural lead on Integrations and external API requests for new and existing customers.
• Organised and led technical discussion calls with external parties and stakeholders.
• Writing and delivering Tech updates on monthly, quarterly and annual company meetings.
• Lead and deliver on partnerships with key integration providers.

Leading Insure Tech/FinTech Disruptor

• Built and led QA function from the start of is existence in the company.
• Oversee formation and continued growth of CI/CD frameworks.
• Approve and coordinate communications strategy on all releases.
• Planned, coordinated and delivered long term QA strategy.
• Implement automation QA practices across the full development lifecycle.
• Lead projects for change and create and lead the automation testing of the front end web platforms.
• Technical lead on challenges faced using all systems hosted by providers and integrations.
• Lead the testing effort, working with developers, business stakeholders, and the design team.
• Design and monitor error handling frameworks.
• Prepare and deliver detailed test plans per test cycle or feature.
• Create and maintain critical rates testing infrastructre.

Viridor is a UK-based company specialising in recycling, resource recovery, and waste management.

• Reviewing and defining all applications user permissions, roles and structure across all Tier 1 Viridor applications and providing recommendations for adjusted user role configuration structure.
• Technical support at both 2nd and 3rd line, providing guidance plus detailed analysis and training for 1st line support across over 80 applications.
• Defining and setting out a framework for key Business owners and Superusers for each application.
• Defining and implementing application configuration and release process.
• Keeping up to date and making technical recommendations with roadmaps and emerging application trends.
• Maintaining and building on key relationships with external suppliers and internal business contacts.
• Owning and taking actions on key performance indicators for applications with Business Owners and Superusers.
• Defining and leading requirements gathering solutioning sessions at both internal and external levels.
• Designing and documenting detailed test cases to cover requirements, using the test management tools to complete testing cycles as well as co-ordinate the test and release process.

Contemi is a technology partner to the global financial industry, providing software and digital solutions for the global Insurance market

Ageas is one of the leading Home and Car insurers in the UK