Summary
Work History
Skills
Work Preference
Timeline
Generic

Andrew Low

General Manager
Reading

Summary

General Manager with a proven track record in the retail sector, excelling in operations management and business development. Cultivated strong client relationships, driving revenue growth and enhancing employee retention through effective training programs. Skilled in market analysis and cost savings, consistently achieving organizational goals while fostering a collaborative team environment.

Work History

General Manager

Fremaux Delorme UK
11.2006 - 10.2024
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Developed and implemented strategies to increase sales and profitability.
  • Drove revenue growth by identifying and penetrating new market segments with tailored marketing strategies.
  • Expanded business operations into international markets, navigating regulatory environments and cultural differences for successful entry.
  • Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Store Manager

Waterford Wedgwood PLC
01.2004 - 06.2006
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Conducted market research to better understand local consumer base, tailoring store offerings to meet their needs.
  • Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
  • Trained and guided team members to maintain high productivity and performance metrics.

Floor Manager

Debenhams PLC
02.1997 - 04.2004
  • Managed store inventory and stock levels to maintain availability of products.
  • Trained employees on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Managed a team of up to 80 employees to maintain smooth-running operations of shop floor.
  • Developed staff scheduling plans that ensured adequate coverage during peak hours without compromising on service quality.
  • Coordinated with other departments to ensure seamless workflow across all areas of the store operation.
  • Evaluated staff performance regularly to identify areas for improvement or commendation.
  • Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.

Skills

Operations management

Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteRemoteHybrid

Timeline

General Manager

Fremaux Delorme UK
11.2006 - 10.2024

Store Manager

Waterford Wedgwood PLC
01.2004 - 06.2006

Floor Manager

Debenhams PLC
02.1997 - 04.2004
Andrew LowGeneral Manager