Andrew Livingstone

• Oversee and manage 3 separate departments. Digital Print, Direct Mail and Print Finishing.
• Responsible for 30 members of staff working various shift patterns, including Night-shift's, over a 6-day working week.
• Solely responsible for planning all production across the various departments, agreeing delivery dates and hitting all SLAs for a variety of clients over complex projects.
• This includes direct/transactional mailings, packaging, commercial print and large format point of sale projects, working with well-known brands delivering the highest quality of work on tight and strict deadlines.
• Collaborating with other department heads, such as client services, external sales, logistics and warehousing, to align production goals with business objectives.
• In depth knowledge of the mailing sector and mailing services, liaising with Royal Mail and DSA providers to give the end client the best possible service and savings while maintaining delivery dates.
• Working with various machine manufacturers including Bluecrest, CMC, Buhrs and video jet, delivering large complex campaigns while adhering to all aspects of data security and GDPR.
• Delivery of bespoke mailshots and data secure transactional mailings for a variety of customers.
• Vast experience of commercial print and packaging work, including booklet making, folding, die cutting and gluing.
• Working and planning machinery from MBO, Muller Martini, Horizon, Moll, Iberica, Heidelberg and signature.
• Also looking after hand assembled products such as NCR sets and pads and document folders.
• Run large scale fulfilment campaigns gathering products from various departments in the business.
• Working closely with pre-press and proofing to make sure impositions/layouts are correct and optimise production on the machinery in question.
• Oversee all aspects of digital printing from file imposition to offline finishing over a variety of medias and machinery including toner-based presses and high-speed full colour inkjet devices.
• Working with manufacturers such as Xerox and Canon, making sure continuous production over 3 shifts.
• I have overseen and ran various projects concerning machinery purchase and installation.
• This includes high-speed inkjet machines, Transactional mail enclosing lines, folding machines, die cutters and gluing lines.
• This has involved visiting suppliers overseas to spec and commission new machine builds.
• Large scale installation projects of new machinery liaising with various contractors to install air, water and electricity supplies.
• Recently heavily involved with the installation of solar panels, cutting direct costs of energy to the business by 80% and further improving efficiencies.
• Managing a large head count of 30 members of staff in all aspects from time keep and attendance, appraisals and disciplinary and continuous training and improvement. All while fostering positive employee relations resulting in improved team productivity and morale.
• Continual analysation of production data to identify KPI's used for ongoing staff improvements, achieved through targeted personalised training plans to overall help to better develop the skill set of the workforce.
• The analysation of the product data is also used as a key tool to improve overall production, output and efficiency through identifying areas of improvement on a job-by-job case.
• Implementation of strict quality checking procedures designed and developed to maintain the highest possible standard of quality across the whole of the production process.
• Handling crisis situations effectively minimising disruptions in the manufacturing flow.
• Ensuring compliance with industry regulations whilst maintaining optimum performance levels.
• I am also holiday cover for purchasing which involves speaking direct to paper suppliers to obtain the best possible price and lead times for incoming stock.
• I also plan and run the lithographical print department on holiday cover, with an additional 8 members of staff running 5 and 6 colour B1 litho presses with inline coating units.
• This also involves speaking direct to ink/coating suppliers to obtain best possible prices on supplies.

• Working within in the internal sales/client services team quoting various mailing projects and overseeing the training and development of other members of the team.
• Working directly with external customers offering excellent communication and customer service.

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• Running and overseeing all of production in a fast-paced mailing facility, responsible for all deadlines and 20 members of staff.

• Looking after the quality control and administration of the production department.
• Liaising with Royal Mail and DSA providers to book collections and help maintain staff records.