Andrew Latter
Ipswich,Suffolk
Summary
Dedicated professional with expertise in safeguarding, leadership, and customer care, complemented by a strong person-centred approach. Demonstrates exceptional organisational skills, IT proficiency in MS Office, and a proven ability to mentor and coach teams effectively. A collaborative team player with keyworking experience, committed to fostering positive outcomes through strategic planning and focused support.
Committed Health Care Assistant focused on enhancing the daily lives of patients through compassionate care. Provides physical assistance and mental stimulation for holistic wellbeing. Diligent in monitoring symptoms and progress to boost health outcomes.
Flexible Health Care Assistant with 3 years of experience. Improves health outcomes and quality of life through meticulous service provision. Delivers attentive and compassionate care. Skilled in phlebotomy and ECGs.
Compassionate Healthcare Assistant with a comprehensive background in effective, efficient care of elderly patients in care home settings. Providing exceptional care, thorough monitoring and dedication to safe nursing practices for continued patient trust. Maintaining excellent levels of patient care through continued kindness and commitment to safe working practices.
Experienced in providing compassionate care in healthcare settings, focused on patient well-being and support. Capable of enhancing patient comfort and recovery through attentive care and effective communication. Skilled in assisting with daily living activities, maintaining clean and safe environment, and collaborating with medical professionals.
Offering strong interpersonal and communication skills, with compassionate approach to patient care. Knowledgeable about basic medical procedures and patient support gained through volunteer work and training. Ready to use and develop teamwork, empathy, and patient care skills in a healtchcare role role.
Overview
25
25
years of professional experience
Work history
HEALTHCARE ASSISTANT (Strokes)
NHS
Ipswich
2023.03 - 2026.07
- A Healthcare Assistant (HCA) plays an important role in supporting patients with their physical, emotional, and personal care needs. Their responsibilities can include assisting patients with washing, dressing, toileting, eating and drinking, mobility, and maintaining personal hygiene, while always promoting the patient’s dignity, privacy, independence, and choice. HCAs also observe patients and report any changes in their physical or emotional condition to nurses or other healthcare professionals, assist with taking and recording basic observations such as temperature, pulse, blood pressure, respirations, and oxygen levels when trained to do so, and ensure that accurate care records are maintained. They may also help with repositioning patients, making beds, maintaining a clean and safe environment, supporting patients before and after procedures, offering reassurance and emotional support, and working as part of a multidisciplinary team to provide safe, compassionate, person-centred care that meets each patient’s individual needs.
- Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among them .
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Assisted in physical therapy sessions with patients to promote mobility improvement.
- Assisted in patient care, improved comfort and well-being.
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
SUPPORT WORKER DOM CARE WITH ADDITIONAL RESPONSIBILITY
MENCAP
2019.02 - 2023.03
- Supporting people with learning disabilities to live in their own homes and to promote independence within this
- Supporting people to learn new skills in a woodwork shop
- To keep comprehensive records
- Work at all times in a person-centred manner
- Adapt communication to meet the individuals needs
- Acting as a mentor to colleagues
- Supporting the manager with training the staff
- Completion of rotas
- Updating the people we support’s support plans and risk assessments
- Maintaining health and safety
- Advocating for the people we support
CASE MANGER/SOCIAL WORKER ASSISTANT
Life resolutions
2018.09 - 2019.02
- Working with individuals that have acquired brain injury
- Managing support needs
- Working with social workers in maintaining the correct level of care
- Mentoring staff with training and values
- Ensuring that a high level quality is maintained for our clients and ensuring that their voice is heard.
ASSISTANT SERVICES MANAGER
Mencap
2016.09 - 2018.08
- Delivering support to two homes which provide supported living for residents with varying different types of learning disabilities.
- Supporting the Service Manager by undertaking agreed management tasks.
- Providing support and development to the team.
- Promoting a team culture where the team are confident in being accountable and making decisions.
- Supporting team to be compliant in their induction and training.
- Undertaking effective and agreed appraisal reviews for team members.
- Leading on the review and implementation of support planning, risk assessment and evidence outcome based support.
- Assisting in the overseeing of systems and records that support health and safety and maintenance of service environment as required.
- Contributing to the monitoring and completion of management reporting systems.
- Monitoring and completion of administration systems such as reviewing and inputting timesheets, recording sickness and annual leave and inputting information into various other recording and reporting systems.
- Working closely with team to ensure our five core values are met and that the most person centred support is provided.
- Foster key relationships with stakeholders to provide a high standard of support in a person centred way.
- Key Achievements
- Both my services obtained an Excellent rating in suffolk county council inspections.
SUPPORT WORKER/KEYWORKER/HEALTHCARE COORDINATO/DOM CARE SUPPORT WORKER
Mencap
2013.09 - 2016.09
- Worked effectively to provide individualised, outcome-focussed support to customers, enabling them to lead their lead their lives as independently as possible.
- Collaborate positively and widely with colleagues, customers and stakeholders.
- Enabled customers to carry out all the tasks involved in their daily life including providing support with managing their finances and their home, domestic tasks, meal preparation, medication, shopping, medical and routine appointments and personal care (eg washing, bathing, shaving, going to the toilet).
- Ensured accurate accurate records were kept, carrying out all recording and reporting in a person centred, factual manner.
- Raised appropriate and important issues or concerns, suggesting ways in which they could be addressed.
- Worked safely to ensure contractual and regulatory compliance so customers can trust, feel safe and have confidence in the support we provide.
- Supported customers to be as active as they want to be in their local community, encouraging them to try new activities such as trips out, visits to family and friends, leisure facilities, clubs or college.
- In partnership with customer, regularly review and update their support plan, ensuring it is centred on their needs and aspirations.
- As of October 2015 I was assigned as Healthcare coordinator this is on recommendation of the serious case review.
- Key Achievements
- Been awarded the responsibility of acting as Safeguarding Champion.
HEAD SETTER & OPERATOR/MACHINE OPERATION TRAINER
Alstons Cabinets Ltd
Ipswich
2002.01 - 2011.01
- Started work as an apprentice and worked my way up to Head Setter and Operation Trainer.
- Undertook work on the machinery, building furniture to customers specifications.
- Ensured compliance with health and safety regulations at all times.
- Provided training to all staff on machinery from apprentices to team leader level.
- Conducted checks on large scale machinery to ensure settings were correct and operated safely.
KITCHEN PORTER (part time)
Ipswich Hospital
Ipswich
2001.01
- Planned, organised and developed the food and beverage services of organisations and businesses.
- Delivered customer expectations whilst ensuring food and hygiene standards were met.
- Provided delivery of food to patients on the ward.
- Carried out washing of crockery, cutlery, cooking and service utensils and kitchen equipment.
- Assisted with cleaning of kitchen floors, walls and surfaces.
Education
Medical
NHS Ipswich Hospital HCA Band 3 Senior
IpswichMencap Full Advanced Management Training - Investigating Manager Training, Managing Difficult Conversations training, Health and Safety for Managers, Managing People training, Our Leadership Way, Management Finance training, People Moving People for Managers, Safeguarding for Managers, Managerial Compliance training, GDPR 2018 training
Safeguarding Advanced - undefined
Financial Awareness - undefined
Medication Training - undefined
Full Lone Worker Qualification to NVQ Level 3 - undefined
Skills
- Safeguarding
- Leadership
- Customer Care
- Person Centered Approach
- Keyworking
- Team Player
- Mentoring/Coaching
- Organisation Skills
- IT Skills (MS Office)
References
REFERENCES AVAILABLE ON REQUEST
VOLUNTEERING
I have undertaken many voluntary positions throughout my professional working career. This has ranged from helping to provide hot meals for homeless people, providing an outreach programme for people who are homeless or suffering with addictions and youth outreach. My passion is to give something back to the community help others and will always strive my best to do so.
Affiliations
- Photography, DIY, Guitars playing and collecting, Walks, Nature, learning, wood working, building guitars, cooking
Timeline
HEALTHCARE ASSISTANT (Strokes)
NHS
2023.03 - 2026.07
SUPPORT WORKER DOM CARE WITH ADDITIONAL RESPONSIBILITY
MENCAP
2019.02 - 2023.03
CASE MANGER/SOCIAL WORKER ASSISTANT
Life resolutions
2018.09 - 2019.02
ASSISTANT SERVICES MANAGER
Mencap
2016.09 - 2018.08
SUPPORT WORKER/KEYWORKER/HEALTHCARE COORDINATO/DOM CARE SUPPORT WORKER
Mencap
2013.09 - 2016.09
HEAD SETTER & OPERATOR/MACHINE OPERATION TRAINER
Alstons Cabinets Ltd
2002.01 - 2011.01
KITCHEN PORTER (part time)
Ipswich Hospital
2001.01
Full Lone Worker Qualification to NVQ Level 3 - undefined
Medication Training - undefined
Financial Awareness - undefined
Safeguarding Advanced - undefined
Medical
NHS Ipswich Hospital HCA Band 3 Senior