Andrew Kuszczak
Rochdale,Lancs
Summary
Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Overview
28
28
years of professional experience
Work history
Business Development Manager
Pennine Distribution and Training Ltd
Rochdale, Lancashire
04.2015 - 04.2024
- Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
- Optimised sales methods to best engage, acquire and retain customers.
- Account Management - Drew on years of account management retain, maintain and grow key accounts
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
- Prepared and delivered winning client proposals, business presentations and sales pitches
- Developed, implemented and maintained monthly management information and presented in Power point or face to face presentations and meetings tracking progress of business and forming basis of strategy implementation.
- Maintained relationships within accounts up to and including director level
- Allocated teams, materials and calendar space for individual projects.
- Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
- Coached team to build client relationships and exceed sales targets.
- Negotiated and approved lucrative prices and contracts, boosting growth.
- Maintained ownership of sales pipeline, sourcing and developing new business opportunities to drive sales. Implemented, Utilised and maintained CRM
- Grew annual revenue by 6x with targeted sales and marketing strategy
- Managed team of 5-10 staff, driving operations, customer service and performance
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- HR -
- Managed daily management of HR processes, and more long term project outsourcing and ensuring payroll processes ran smoothly
- Managed process of company wide contract change which involved changing 20+ peoples contracts to remain efficient and cost effective to our client
- Managed recruitment process of HGV drivers and key personnel to flex accordingly to demand
- Managed teams by overseeing hiring, training and professional growth of employees.
- IT -
- Acted as IT manager across business - implementing new equipment, Structured cabling build, working with external suppliers to get value for money with services such
- Implemented introduction of IP telephony, and then years later moved to a cloud based solution.
- ERP - worked with stakeholders within our business to specify and implement Custom ERP solution. Taken from specification to software build, implementation and post implementation maintenance and improvement - This enable us to easily scale from 10 drivers to 100 per day
- Transport -
- Managed team planning over 100 drivers per day for a large household name, including all elements including onboarding/offboarding through to payroll and invoicing.
- CPC training courses - Led booking, uploading, and management of training courses provided to the general public and to internal drivers
Product manager - EMEA
Belden
Manchester, Manchester
06.2007 - 04.2015
- Championed customer experience throughout product development process.
- Led cross-functional teams in developing, testing and launching new products.
- Monitored R&D activities for results, compliance with specifications and progress against deadlines.
- Collaborated with finance to develop robust business cases for product viability and profitability.
- Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
- Managed product development cycle, prototyping designs and coordinating mass production.
- Managed Life cycle analysis within structured cabling and BMS segment
- Collaborated with cross-functional teams to develop feasible solutions for product evolution.
- Presented and gained approval for product propositions from stakeholders and senior management.
- Created delivery plans and project-managed change initiatives for new products.
- Sought new business connections to broaden research opportunities.
- Analysed market trends using customer data, research, market reports and regulations.
- Acted as key liaison between technical and non-technical stakeholders for alignment.
- Kept appropriate stock levels to match expected demand.
- Collaborated (Structured Cabling Lead - EMEA) on projects across EMEA, and globally such as roll out of new systems to attribute led catalogue approach behind new website re structure
Product specialist - EMEA
Belden CDT / Belden
Manchester, Greater Manchester
04.2004 - 06.2007
- Helped to increase positive customer feedback through attentive and trusted customer support.
- Advised customers on availability, pricing and location of products.
- Produced and maintained technical files related to Structured Cabling and category cable products.
- Presented at EMEA Wide sales meetings, channel partners using enthusiasm and product expertise to generate interest and close sales.
- Improved sales by leading thorough staff product training.
- Delivered 1:1 and group training to users for Structured Cabling and category cable products, surpassing expectations.
- Gathered and presented customer feedback to promote product improvements.
- Used multiple customer relationship management software to record detailed notes e.g. Salesforce.
- Demonstrated product uses, functionality and benefits to new and prospective clients.
Commercial analyst - Sales and Marketing
BICC/Corning/Belden/Belden CDT
Manchester, Greater Manchester
10.1999 - 04.2004
- Assessed business, industry-specific and national or international economic conditions to advise on Sales and channel decisions.
- Identified and implemented corrective actions to address budget variations.
- Built and updated financial models to support ongoing budgeting and forecasting processes, analyse complex information and process real-time data.
- Tracked company progress, reviewing metrics and presenting to stakeholders.
- Carried out day-to-day duties accurately and efficiently.
- Sales Manager Role
- Cyprus Telecom
- Africa - Sierra Leone sales
- EMEA Sales
Project coordinator - BT
BICC
Manchester, Greater Manchester
02.1998 - 10.1999
- Monitored project budgets for cost-effective resource allocation.
- Assessed risks to identify potential issues and implement mitigation strategies.
- Maintained 1:1 contact with key stakeholders and decision makers to resolve day to day challenges with the ultimate aim of ensuring the contract held with BT operated smoothly and barriers to renewal were dealt with early.
- Resolved project-related issues promptly, preventing disruptions in workflow.
- Managed project communication channels, fostering engagement and collaboration.
Operations coordinator - Outbound Logistics
BICC
Manchester, Greater Manchester
06.1996 - 02.1998
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Liaised with management to align daily operations with overarching priorities.
- Analysed operations data to identify process gaps and successfully implement change.
- Oversaw equipment availability and maintenance to guarantee optimal operations.
- Strategically scheduled and managed 15+ staff members, maintaining high-performing business operations.
- Created digital file classification system for company-wide use.
- Tracked and reported on KPIs, investigating variances and developing solutions to address bottlenecks or constraints.
- Carried out day-to-day duties accurately and efficiently.
Education
MBA - Management
Huddersfield Univerity
Huddersfield, Kirklees /2007 - /2009
DMS - Diploma in Management Studies
Hopwood Hall College
Rochdale /2005 - /2006
Higher National Diploma - Business Administration
Hopwood Hall College
/2003 - /2005
BEng - Electrical and Electronic Engineering with Telecomms
Bradford University
Bradford /1994 - /1996
Foundation Degree in Science - Engineering
Bradford Univerity
Bradford /1993 - /1994
A-Levels - Polish, Mathematics, Economics, Physics
St Cuthberts
Rochdale /1991 - /1993
GCSE - 12x GCSE
St Cuthberts
Rochdale /1989 - /1991
Skills
- Relationship management
- Account Management
- Proposal writing
- Revenue development
- Sales leadership
- Performance goals
- Open and clear communicator
- Training and mentoring
- Budget supervision
- Cost management
- Payroll - Implent outsourcing, ensure processes are upto date
- Recruitment
- Demand forecasting
- Problem-solving
- Time management
- Leadership
- Management
- Customer-focused
- Communication skills
- IT proficiency (MS Office, Google suite/Workspace, Windows, MAC)
- CRM - Pipedrive, Mailchimp, Zapier, Salesforce
- Website - Consult, Design, Implement, post implementaion maintenance, Manage shop
- ERP - Consult, Design, Implement, post implementaion maintenance, Constant improvement
- Brand positioning
- Marketing expertise
- Campaign management
- Brand building
- Marketing
- Programme development
Affiliations
- Reading, Mountain Biking
Languages
Polish
Fluent
Timeline
Business Development Manager
Pennine Distribution and Training Ltd
04.2015 - 04.2024
Product manager - EMEA
Belden
06.2007 - 04.2015
Product specialist - EMEA
Belden CDT / Belden
04.2004 - 06.2007
Commercial analyst - Sales and Marketing
BICC/Corning/Belden/Belden CDT
10.1999 - 04.2004
Project coordinator - BT
BICC
02.1998 - 10.1999
Operations coordinator - Outbound Logistics
BICC
06.1996 - 02.1998
MBA - Management
Huddersfield Univerity
/2007 - /2009
DMS - Diploma in Management Studies
Hopwood Hall College
/2005 - /2006
Higher National Diploma - Business Administration
Hopwood Hall College
/2003 - /2005
BEng - Electrical and Electronic Engineering with Telecomms
Bradford University
/1994 - /1996
Foundation Degree in Science - Engineering
Bradford Univerity
/1993 - /1994
A-Levels - Polish, Mathematics, Economics, Physics
St Cuthberts
/1991 - /1993
GCSE - 12x GCSE
St Cuthberts
/1989 - /1991
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