Andrew Kerr
Livingston,West Lothian
Summary
Attentive driver committed to safety and accuracy in high-volume order delivery. Monitors workload and prioritises critical tasks to meet tight deadlines. Strong record of customer satisfaction and positive feedback.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work history
Removals operative
Central Scotland Movers
Livingston, West Lothian
2025.10 - 2026.04
- Disassembled furniture when necessary, made the transport process easier.
- Prepared accurate inventory lists, ensured no item was lost in transit.
- Safeguarded goods from potential damage with correct loading procedures.
- Showed professionalism in handling customer complaints for improved service quality.
- Provided excellent customer service by addressing queries promptly and politely.
- Packed fragile items carefully to prevent any damage during transit.
Driver
Driver Hire
Edinburgh
2025.03 - 2025.09
- Managed time efficiently to meet all delivery deadlines.
- Maintained vehicle cleanliness for a professional appearance.
- Communicated effectively with customers to confirm deliveries.
- Followed route schedules, improved punctuality.
- Improved fuel efficiency by adopting eco-friendly driving habits.
- Demonstrated excellent knowledge of local routes and shortcuts via diligent planning.
Window technician
Autoglass
Edinburgh
2024.07 - 2025.03
- Maintained safety standards, reduced risk of injury during installations.
- Ensured long-lasting results by using proper techniques and premium materials during installations.
- Utilised latest tools for quick and efficient window replacements.
- Cleared leftover materials after work completion for safe disposal.
Customer Delivery Agent
Northgate Vehicle Hire
Broxburn, West Lothian
2022.05 - 2024.07
- Delivering and collecting vehicles from customers and businesses in a timely manner.
- Valet vans and cars to a high standard.
- Perform fluid and light checks to support vehicle safety.
- Communicating with customers using excellent English language skills.
- Conducting full damage checks to protect company reputation.
- Maintaining workspace, cleaning tools and equipment after use.
- Providing excellent customer service to clients and customers
Courier Delivery Driver
Blaze logistics
Whitburn, West Lothian
2021.05 - 2022.02
- Used local road knowledge to achieve faster deliveries compared to previous averages.
- Worked efficiently with focus to improve average delivery times.
- Maintained log of all deliveries and related information for reference and confirmation.
- Maintained regular communication with route dispatchers to plan alternative routes in case of road obstructions.
Pension Advisor
Mercer
Edinburgh, East Lothian
2020.02 - 2021.03
- Deal exclusively with commercial customers.
- Build relationships with customers by really listening to their needs and providing solutions.
- Provide an exceptional level of customer service over the telephone.
- Take ownership to resolve customers queries.
- Strictly adhere to data protection guidelines.
Business Banking Consultant
Lloyds Banking Group
Edinburgh, Midlothian
2018.08 - 2020.01
- Deal exclusively with commercial customers.
- Build relationships with customers by really listening to their needs and providing solutions.
- Provide an exceptional level of customer service over the telephone.
- Take ownership to resolve customer queries.
- Strictly adhere to data protection guidelines
Replenishment Assistant
Morrisons
Livingston, West Lothian
2014.09 - 2018.08
- Work to realistic deadlines when replenishing stock.
- Assisted customers on shop floor by locating items and confidently handling product queries.
- Upheld standards and values in a customer facing role.
- Communicated clearly with people at different levels in fast-paced environment.
Education
GCSEs -
The James Young High School
West Lothian 2008.08 - 2013.06
NVQ Level 2 - Sports and Fitness
West Lothian College
Livingston, West Lothian 2013.08 - 2014.06
SWAP Access to Nursing -
West Lothian College
Livingston 2025.09 -
Skills
- Customer relationship management
- Superior communication skills
- Organization
- Problem solving
- Decision making
- Motivating staff
- Accountability
- Active listening
Languages
English
Native
Timeline
Removals operative
Central Scotland Movers
2025.10 - 2026.04
SWAP Access to Nursing -
West Lothian College
2025.09 -
Driver
Driver Hire
2025.03 - 2025.09
Window technician
Autoglass
2024.07 - 2025.03
Customer Delivery Agent
Northgate Vehicle Hire
2022.05 - 2024.07
Courier Delivery Driver
Blaze logistics
2021.05 - 2022.02
Pension Advisor
Mercer
2020.02 - 2021.03
Business Banking Consultant
Lloyds Banking Group
2018.08 - 2020.01
Replenishment Assistant
Morrisons
2014.09 - 2018.08
NVQ Level 2 - Sports and Fitness
West Lothian College
2013.08 - 2014.06
GCSEs -
The James Young High School
2008.08 - 2013.06