Andrew Jackson
Summary
Detail-oriented administrator with experience in scheduling and customer service. Expertise in managing bookings, coordinating operations, and maintaining records. Effective communicator capable of thriving in fast-paced environments. Pursuing an administrative or customer service role to enhance operational efficiency and client satisfaction.
Overview
1
1
year of post-secondary education
4
4
years of professional experience
Work history
Sales
Vaperites Vape Shop
Pontefract
10.2024 - 09.2025
- Provided tailored product advice, assisting customers in selecting suitable vape devices and accessories to enhance satisfaction.
- Managed daily sales operations and processed customer transactions, ensuring smooth customer experiences.
- Monitored stock levels and updated inventory records, facilitating timely product ordering to maintain optimal stock availability.
- Assisted with product displays and promotional setups, enhancing store visibility.
Bookings administrator
Boiler Central
Wakefield
09.2021 - 08.2022
- Facilitated communication between customers, engineers, and internal teams to streamline installation process.
- Coordinated boiler installation appointments, ensuring timely service for customers.
- Provided guidance on installation steps through incoming calls and emails, enhancing customer understanding.
- Assisted with booking confirmations, compliance documentation, and customer support.
- Updated job details, customer records, and installation data in company systems.
- Maintained high level of professionalism and customer satisfaction.
Education
English GCSE -
Castleford Skills College
Castleford 09.2025 - 06.2026
Skills
- Sales support
- Customer service
- Inventory management
- Administration & record keeping
- Problem-solving
- Basic IT skills
- Communication skills
- Teamwork
Timeline
English GCSE -
Castleford Skills College
09.2025 - 06.2026
Sales
Vaperites Vape Shop
10.2024 - 09.2025
Bookings administrator
Boiler Central
09.2021 - 08.2022