Andrew Hunt
Burnham on sea,Somerset
Summary
Dedicated and organised Operations Manager and effective leader with over 30 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possess in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion. Effective and loyal cross-functional communicator and problem solver seeking to leverage background into operations or property management role with growing organisation.
Overview
29
29
years of professional experience
6
6
years of post-secondary education
Work history
Operations Manager
Lineage Logistics UK Warehousing
Bristol, Avon
2020.08 - Current
- Minimised discrepancies by effectively training employees on best practices, policies and procedures.
- Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Managed and motivated high-performing teams for successful KPI attainment.
- Analysed financial data to track and achieve budget targets.
- Strategically scheduled and managed [Number]+ staff members, maintaining high-performing business operations.
- Supervised daily operations, acting as point of contact for any queries or obstacles.
- Tracked and reported on KPIs, investigating variances and developing solutions to address bottlenecks or constraints.
- Cultivated continuous improvement environment, routinely identifying and addressing training needs to drive staff development.
Transport Manager
Lineage Logistics UK Transport
Bristol, Avon
2016.08 - Current
- Monitored warehouse operations to direct shipping, logistics and inventory control.
- Communicated with drivers to address accurate start times, load information and route issues.
- Reduced in-field incidents by enforcing strict adherence to compliance and safety standards.
- Maintained vehicle fleet with precise coordination of preventive maintenance and functional repairs.
- Created cost-effective haulage plans in line with customer expectations and service level agreements.
- Kept all company logs and records updated, recording daily details of work performed.
- Participated in recruitment, selection and induction of new drivers.
- Planned transport solutions fo local and international clients.
- Coordinated staff training and development opportunities to enhance job-specific skills.
- Assisted with employee relations issues, addressing disciplinaries, grievances and absences.
- Coordinated and managed allocation of drivers and vehicles to service network, guaranteeing efficient, accurate deliveries.
- Evaluated team performance and highlighted opportunities to improve productivity and efficiency.
- Built positive partner relationships for successful cross-team projects.
- Strategically planned delivery runs and routes to maximise available resources.
Transport Supervisor
Muller UK
Bridgwater, Somerset
2008.02 - 2016.08
- Communicated with drivers to address accurate start times, load information and route issues.
- Coordinated staff training and development opportunities to enhance job-specific skills.
- Created cost-effective haulage plans in line with customer expectations and service level agreements.
- Reduced in-field incidents by enforcing strict adherence to compliance and safety standards.
- Kept all company logs and records updated, recording daily details of work performed.
- Maintained vehicle fleet with precise coordination of preventive maintenance and functional repairs.
- Monitored warehouse operations to direct shipping, logistics and inventory control.
- Prioritised order acknowledgements and coordinated appropriate delivery modes and equipment.
- Assisted with employee relations issues, addressing disciplinaries, grievances and absences.
- Planned transport solutions fo local and international clients.
- Coordinated and managed allocation of drivers and vehicles to service network, guaranteeing efficient, accurate deliveries.
- Verified project adherence to regulatory and legal frameworks for compliant delivery.
- Evaluated team performance and highlighted opportunities to improve productivity and efficiency.
Delivery driver
Safe Transport
Bristol, Avon
2007.01 - 2008.08
- Utilised hand-held devices to capture, document and communicate proof of delivery.
- Minimised complaints by maintaining clear communication with customers, promptly advising of schedule changes.
- Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
- Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
- Selected efficient routes in compliance with delivery instructions and fuel policies, continually meeting company targets.
- Reported delivery goods and document errors to management, enabling prompt resolution.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
- Safely loaded and unloaded packages with zero material damage.
- Kept vehicles safe and roadworthy maintaining and checking gas, oil and water levels.
Team support driver
Brake Brothers
Highbridge, Somerset
1995.03 - 2008.02
- Planned routes and schedules to achieve consistent service availability.
- Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
- Updated monthly mileage records to track trends and identify improvements.
- Maintained professional appearance and excellent hygiene levels to uphold company reputation.
- Handled customer complaints and kept customers satisfied through professional conduct.
- Covered weekend shifts to optimise service levels.
- Topped up oil and tyres to support vehicle safety and functionality.
- Delivered outstanding customer care to clients, driving safely and responsibly to maintain customer comfort and security.
- Retained excellent local area knowledge to plan optimal routes.
- Delivered customer orders within target timeframes.
- Offered flexible working patterns to meet peak business demands.
- Interacted with customers pleasantly and professionally, delivering first-class care and service.
- Carried out vehicle checks and organised repairs to achieve timely resolution.
- Submitted reports regarding issues and concerns to manager.
Education
Business studies - Business
Bournville College
Birmingham 1985.03 - 1986.03
GCSEs - Maths, english, social studies, physics
Richmond high school for boys
Halesowen 1979.03 - 1984.05
Skills
- Freight and logistics expertise
- Profit and loss analysis
- Process improvement strategies
- Quality compliance procedures
- Resource planning and allocation
- Relationship building
- Warehouse operations
- Solutions development
- Lean methodologies
- Maintenance planning
- Policies and procedures implementation
- Contract management
- Cost reduction and containment
- FMCG expertise
- Personable
- High-pressure environments
- Communication improvements
Timeline
Operations Manager
Lineage Logistics UK Warehousing
2020.08 - Current
Transport Manager
Lineage Logistics UK Transport
2016.08 - Current
Transport Supervisor
Muller UK
2008.02 - 2016.08
Delivery driver
Safe Transport
2007.01 - 2008.08
Team support driver
Brake Brothers
1995.03 - 2008.02
Business studies - Business
Bournville College
1985.03 - 1986.03
GCSEs - Maths, english, social studies, physics
Richmond high school for boys
1979.03 - 1984.05