Andrew Higham
Glasgow
Summary
I'm a friendly and enthusiastic team player with a strong work ethic. My experience in different fields has given me a versatile skillset that I'm excited to apply to a new setting. I love helping people and have a knack for creating positive customer experiences. I'm detail-oriented, organized, and always looking for ways to improve processes.
Overview
3
3
years of professional experience
Work history
Retail worker
Sainsbury's
Glasgow
2024.09 - Current
- Assisted customers with product queries, providing friendly and knowledgeable service.
- Supported general store operations including shelf stacking, cleaning, and stock replenishment.
- Worked collaboratively with team members to meet daily targets and ensure smooth store operations.
- Started early morning bakery shifts to prepare fresh products before store opening.
Hotel Waiter
Norton Hotel and Spa (Hand Picked Hotels)
Edinburgh
2023.05 - 2023.08
- Hosting events for up to 150 people such as weddings, conferences and dinners. Working as a waiter, bartender and barista.
- Achieved employee of the month from a field of 40 employees
- I contributed to breaking the hotel record for the highest sales in a single night, achieving £8,439. This experience demonstrated my ability to work efficiently in a fast-paced, high-volume environment.
- Developed strong customer service skills, including handling challenging customers.
Agency Worker
Selective Personnel
Edinburgh/Glasgow
2022.05 - 2024.01
- This Job acquired me extensive experience across many venues, including The Caledonian Hotel, Murrayfield Stadium, and the Edinburgh International Conference Centre. This exposure has significantly enhanced my capacity to collaborate effectively with a variety of individuals and has equipped me with the skills necessary to achieve success across a broad spectrum of tasks.
- Assisted in the setup for high-profile events, including a concert by Beyoncé and major sporting events, successfully hosting up to 250 guests in VIP suits .
Waiter/Kitchen Porter
The Balerno Inn
Edinburgh
2022.08 - 2022.12
- Developed strong time management and multitasking abilities.
- Gained experience in working tills.
- Cultivated teamwork and cooperation in a busy setting.
Education
BEng - Aeronautical Engineering
University of Glasgow
Glasgow 2023.09 -
Scottish Qualifications Certificate (Highers) - Maths, English, Computing, Physics and Chemistry
Balerno Community High School
Edinburgh 2022.08 - 2023.06
Skills
- Reliable
- Customer service
- High-volume work
- Quick learner
- Knowledge of UK Licensing laws
- Confident communicator
- Till operation
- Team player
- Cash handling
Timeline
Retail worker
Sainsbury's
2024.09 - Current
BEng - Aeronautical Engineering
University of Glasgow
2023.09 -
Hotel Waiter
Norton Hotel and Spa (Hand Picked Hotels)
2023.05 - 2023.08
Waiter/Kitchen Porter
The Balerno Inn
2022.08 - 2022.12
Scottish Qualifications Certificate (Highers) - Maths, English, Computing, Physics and Chemistry
Balerno Community High School
2022.08 - 2023.06
Agency Worker
Selective Personnel
2022.05 - 2024.01