Andrew Heywood

Develop, Implement & maintain Bank of Scotland cheque clearing platform. Responsible for the running of a large IT infrastructure with user & process control interfaces to ensure the successful daily running of Bank cheque clearing platform with guaranteed deadlines met everyday. Interfacing with end user applications & resolving processing issues.

Service Management of the BancTec/HBoS Clearing Platform,. Worked closely with LBG’s own Service Management Team to ensure the continued smooth running of the BancTec/HBoS clearing platform.
Incident Management/Route Cause Analysis. Carried out last line support for the clearing platform. Delivered System Enhancements, fault fixes

Achievements
• Service Management of the BancTec/HBoS Clearing Platform (2008 – 2015)
• Worked closely with LBG’s own Service Management Team to ensure the continued smooth running of the BancTec/HBoS clearing platform
• Worked with operational colleagues to Identify and implemented areas of system improvement
• Supported Lloyds Service Manager in completing annual Audit
• Managed the BancTec Software Support
• Incident Management/Route Cause Analysis
• Carried out last line support for the clearing platform
• Delivered System Enhancements, fault fixes
• Technical Lead on Software Development Projects
• Experienced in UNIX, C, Connect Direct, Informix, Linux, Oracle, SQL

Printed circuit board manufacturer. Maintained a manufacturing tool and production database system with user job specific interfaces such a photo etching, drill & test rig tools that were appropriate for each manufacture job for external clients.

Large database & UNIX server development & support.

Developed software for airbourne RADAR systems & aircraft interfaces, such as the Sea Harrier aircraft. Also responsible for unit testing of various software components to meet MOD specifications.

Worked within the Process control department along side Mechanical & Electrical engineers implementing various sized control & monitoring systems onto confectionary production shop floor. Embedded computer systems meeting Industrial ISO standards.

Produced tailored reports for departmental managers to allow better production methods to be developed.