Andrew Hartnell
Summary
Accomplished professional with expertise in tender process input and delivery, project and service management, and grid code compliance. Demonstrates strong leadership of multidisciplinary teams, excelling in stakeholder and client relations. Skilled in operational planning, resource coordination, and change management, with a focus on HV safety compliance and risk control. Proficient in SCADA OT networks operations and performance reporting to drive decision-making. Committed to training, coaching, development, and enhancing incident response resilience.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
Work history
Head of ControlPoint Services
Natural Power
Dalry
2023.12 - 2026.03
- Assisted in delivery of 24/7 operational control risk management and technical services for renewable portfolio.
- Supported safe and compliant performance of wind assets through daily oversight.
- Helped manage financial and regulatory obligations including reporting to stakeholders.
- Facilitated budget oversight and operational documentation for team and client needs.
- Coordinated with engineering and operations teams to address technical issues.
- Aided in management of key contracts and warranty processes for asset performance.
- Contributed to enhancement of safety culture through training and incident management.
- Supported transition of assets from construction to operations for operational readiness.
- Participated in improvement of asset management processes across organisation.
Delivery Manager
Natural Power
Dalry
2021.02 - 2023.12
- Supported delivery of control centre services to meet operational and quality standards.
- Assisted team leaders in coordinating delivery team activities.
- Helped manage rota planning, overtime, holidays, and compliance with HR policies.
- Facilitated accurate delivery of service contracts for multiple clients.
- Contributed to monthly service reviews and performance reports.
- Engaged in management reviews to focus on contract implementation and service development.
- Provided assistance as primary escalation point for key clients and stakeholders.
- Aided in enforcing change management procedures and updating protocols.
- Coordinated requirements for software development, testing, and releases.
- Supported mobilisation of new services and setup of administrative software systems.
- Implemented training programmes aimed at enhancing staff performance and capability.
Team Leader
Natural Power
Dalry
2019.06 - 2021.02
- Managed team performance through reviews, audits and development plans.
- Set individual and team targets aligned with business objectives.
- Supported recruitment, onboarding and training of new staff.
- Ensured effective communication between management and operational teams.
Control Point Technician (Limited Authorised Person)
Natural Power
Dalry
2015.04 - 2019.06
- Maintained strict compliance with RUK Wind Turbine Safety Rules and HV Safety Rules.
- PG1 AP authorisation for remote switching at 275kV and 400kV offshore substations.
Contractor
Baker Hughes Process & Pipeline
Aberdeen
2013.01 - 2015.01
Bar Manager
Broadstraik Inn
Aberdeen
2012.01 - 2013.01
Bar Manager
Anchor Hotel
Kippford
2010.01 - 2012.01
Post Person
Royal Mail
Castle Douglas
2008.01 - 2012.01
Assistant Bar Manager
Anchor Hotel
Kippford
2006.01 - 2008.01
Education
HND - Applied Mathematics
Glasgow University
2003.01 - 2006.01
NVQ Level 3 - Hospitality Management
Babcock International
Skills
- Tender process input and delivery
- Project and service management
- Grid code compliance and governance
- Leadership of multidisciplinary teams
- Stakeholder and client relations
- Operational planning and resource coordination
- Change management and improvement
- HV safety compliance and risk control
- SCADA OT networks and operations
- Performance reporting and decision-making
- Training, coaching, and development
- Incident response and resilience
REFERENCES
Available on request.
GRID CODE & CONTROL POINT EXPERTISE
I specialise in maintaining full Grid Code compliance within Control Point operations, consistently upholding rigorous standards of operational discipline, data integrity and system resilience. I manage realtime telemetry, dispatch and instruction handling, outage coordination and event response with a strong emphasis on audit readiness, evidence quality and transparent governance. I play a key role in supporting ancillary service delivery, tracking performance against Grid Code requirements and embedding robust procedures, training and assurance frameworks. I’m recognised for calm, structured decision making under pressure and for building a culture of compliance, collaboration and continuous improvement.
Timeline
Head of ControlPoint Services
Natural Power
2023.12 - 2026.03
Delivery Manager
Natural Power
2021.02 - 2023.12
Team Leader
Natural Power
2019.06 - 2021.02
Control Point Technician (Limited Authorised Person)
Natural Power
2015.04 - 2019.06
Contractor
Baker Hughes Process & Pipeline
2013.01 - 2015.01
Bar Manager
Broadstraik Inn
2012.01 - 2013.01
Bar Manager
Anchor Hotel
2010.01 - 2012.01
Post Person
Royal Mail
2008.01 - 2012.01
Assistant Bar Manager
Anchor Hotel
2006.01 - 2008.01
HND - Applied Mathematics
Glasgow University
2003.01 - 2006.01
NVQ Level 3 - Hospitality Management
Babcock International