Summary
Overview
Work history
Education
Skills
Timeline
Generic

Andrew Harrison

Hartlepool

Summary

Experienced professional with expertise in branch coordination, customer relations management and financial literacy with a keen eye for detail. Adept at multitasking and effectively managing competing priorities. Experience in producing accurate quotations to meet client needs and reviewing all subsequent data/reports upon completion. Demonstrated ability to enhance customer service and streamline operations.

Overview

13
13
years of professional experience
2
2
years of post-secondary education

Work history

Branch Supervisor

Oceaneering
Wilton
01.2022 - Current
  • Ensured smooth branch operations by overseeing daily activities.
  • Handled client queries, ensuring all needs are met.
  • Reviewing all inspection reports for accuracy before submission.
  • Implemented new policies that streamlined workflow processes.
  • Provided excellent customer service, resulting in increased client satisfaction.
  • Assisting with production of client contracts.
  • Preparing quotations to meet client requirements.
  • Coordinated with other branches, fostering a collaborative working atmosphere.
  • Managed staff scheduling for optimal productivity.
  • Ensured compliance with company policies and procedures for smooth operational flow.
  • Coordinated NDT operations for smooth workflow and efficiency.
  • Managed technical documentation, ensuring accurate record-keeping of all NDT activities.

Project Coordinator

Oceaneering
Wilton
06.2017 - 12.2022
  • Worked closely with the Project Manager to define objectives, leading to clear guidelines.
  • Responded promptly to client queries, boosting customer satisfaction levels.
  • Provided essential administrative support during peak periods, facilitating smoother operation.
  • Conducted thorough quality checks on deliverables before submission.
  • Achieved a streamlined invoicing system with meticulous record-keeping.
  • Prepared and monitored multiple project codes, ensuring effective cost management.
  • Assisted with the preparation of annual budgets to facilitate strategic planning.
  • Facilitated month-end closing procedures to maintain up-to-date financial records.

Accounts Assistant

Oceaneering
Stockton
10.2012 - 05.2017
  • Facilitated internal audits through organised documentation management.
  • Ensured accuracy of data inputted into the system with meticulous cross-checking.
  • Managed financial transactions including invoicing, expense claims and petty cash reconciliation.
  • Coordinated with various departments regarding invoicing matters, resolved queries efficiently.
  • Provided administrative support to the finance team for seamless operations.
  • Liaised with clients regarding overdue payments, facilitated swift resolution of issues.
  • Decreased errors in payroll processing with meticulous review of data.
  • Prepared and processed invoices for prompt customer payments.

Education

A-Levels - Business Studies, Graphic Design & Psychology

Hartlepool 6th Form College
Hartlepool
09.2001 - 07.2003

Skills

  • Branch coordination
  • Customer relations management
  • Data review and interpretation
  • Financial literacy/administration
  • Customer service/relations
  • Efficient at multitasking
  • Business administration
  • Database coordination
  • Employee management
  • Operational oversight
  • Scheduling coordination

Timeline

Branch Supervisor

Oceaneering
01.2022 - Current

Project Coordinator

Oceaneering
06.2017 - 12.2022

Accounts Assistant

Oceaneering
10.2012 - 05.2017

A-Levels - Business Studies, Graphic Design & Psychology

Hartlepool 6th Form College
09.2001 - 07.2003

Similar Profiles

Create profile
Andrew Harrison