Summary
Overview
Work history
Education
Skills
Timeline
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Andrew Harris

Chester,Cheshire

Summary

Detail-oriented professional with expertise in operations management and documentation control, adept at optimising file and data retrieval systems. Demonstrates proficiency in scheduling and calendar management, ensuring seamless organisational efficiency. Skilled in Microsoft Office, with a strong focus on reporting and data entry, contributing to accurate and timely documentation. Committed to enhancing operational processes and pursuing opportunities for growth within dynamic environments.

Overview

20
20
years of professional experience
3
3
years of post-secondary education

Work history

Grade 2 Steward

Stena Line Limited
Holyhead, Anglesey
03.2022 - Current
  • Deliver excellent customer service and ensure passenger safety throughout the journey.
  • Maintain high standards of cleanliness and presentation across all passenger areas.
  • Manage onboard sales, handling cash and card transactions accurately.
  • Assist with boarding, disembarkation, and emergency operations in line with maritime regulations.
  • Cover Guest Services desk when required, providing passenger information, making safety announcements, and managing cash handling and revenue collection from onboard retail outlets.

Foreign Exchange Cashier / Administrator

P&O Ferries Limited
Dover, Kent
05.2006 - 03.2022
  • Monitored evolving foreign exchange rates, updating GTS systems on a daily basis.
  • Maintained good levels of physical fitness to lift and handle cash deliveries appropriately and safely.
  • Opened and closed currency exchange facilities, maintaining strict adherence to security procedures.
  • Operated GTS system effectively to manage and process customer currency orders with precision.
  • Carried out store-closing balancing procedures, reporting discrepancies to management for swift resolution.
  • Organised physical files and digitised records to support ease of access and GDPR compliance.
  • Updated tracking documents and spreadsheets with current metrics and prepared reports.
  • Prepared Muster Lists and forward plans to ensure the ship was safely manned.

Website Developer

Aquascapeonline.com
New Jersey, USA
06.2005 - Current
  • Created custom websites by harnessing HTML, CSS, and JavaScript skills.
  • Applied SEO techniques to drive engagement and improve Google rankings.
  • Managed databases with strong SQL skills.
  • Demonstrated expert coding knowledge, including JavaScript, SQL, and ASP Classic.

Education

Certificate of Higher Education - BTEC National Certificate in Computing

West Cheshire College
Chester
09.1993 - 06.1995

Diploma of Higher Education - BTEC First National Diploma in IT Applications

Ellesmere Port & Neston ITEC
Ellesmere Port
09.1991 - 06.1993

GCSEs - Maths, English, Science, French, Geography, Computer Studies (C-D)

Kingsway High School
Chester

Skills

  • Operations management
  • Reporting and documentation
  • Documentation control
  • File and data retrieval systems
  • Scheduling and calendar management
  • Microsoft Office expertise
  • Data entry

Timeline

Grade 2 Steward

Stena Line Limited
03.2022 - Current

Foreign Exchange Cashier / Administrator

P&O Ferries Limited
05.2006 - 03.2022

Website Developer

Aquascapeonline.com
06.2005 - Current

Certificate of Higher Education - BTEC National Certificate in Computing

West Cheshire College
09.1993 - 06.1995

Diploma of Higher Education - BTEC First National Diploma in IT Applications

Ellesmere Port & Neston ITEC
09.1991 - 06.1993

GCSEs - Maths, English, Science, French, Geography, Computer Studies (C-D)

Kingsway High School

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Andrew Harris