Summary
Overview
Work History
Education
Skills
Websites
Software
Timeline
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Andrew Harney

Andrew Harney

Resource Manager
Kendal

Summary

An organised and dependable professional. Eager to take on additional responsibilities to help achieve team goals. Looking for a full-time role that provides professional challenges and allows me to apply my interpersonal skills, time management expertise, and problem-solving abilities. Prepared to contribute to team success and deliver positive outcomes. Dedicated to embracing new challenges and advancing organisational objectives with enthusiasm, commitment and a desire to build upon existing practices and insights.

Overview

14
14
years of professional experience
1
1
Language

Work History

Resource Manager

Purple Griffon
06.2024 - 03.2025
  • Facilitated cross-functional collaboration by coordinating shared resources between departments in a timely manner.
  • Optimised inventory management practices, reducing waste and ensuring availability of critical materials.
  • Monitored project progress, identified risks and took corrective action as needed.
  • Managed and updated exam result records across manual, server, and Excel systems while overseeing course bookings through CREAM and manual records to ensure accuracy and timely updates. Additionally, supported the company’s accreditation process for delivering training courses.
  • Managed the ordering and availability of exam vouchers for delegates while handling exam bookings and preparing CSV reports. Additionally, processed e-learning bookings and maintained accurate records across multiple platforms.
  • Provided trainers and delegates with essential course materials while coordinating virtual training sessions via Zoom and Teams, troubleshooting issues as needed.
  • Managed the setup and distribution of Teams meetings, ensuring functionality before each course. Served as the first point of contact for trainer inquiries during sessions and assisted tutors in obtaining accreditation to deliver courses on behalf of the company.
  • Addressed queries related to course administration and training logistics while coordinating with trainers and internal teams to ensure smooth course delivery.
  • Regularly reviewed project scopes to ensure appropriate allocation of resources based on changing priorities or unforeseen challenges.
  • Familiar with the CREAM platform to streamline course administration, track attendee details, and efficiently manage training logistics.
  • Coordinated with project managers to forecast resource needs, preventing last-minute scrambles.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.

SMRC Administrator

Purple Griffon
06.2023 - 06.2024
  • Sales and marketing support, resource and content administration.
  • Filing and organising paperwork and reports, both physical and digital.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
  • Collected, arranged, and input information into database system.

Customer Assistant

Tesco
06.2011 - 05.2023
  • Handled cash transactions accurately while adhering to company security protocols.
  • Supported promotional events by setting up displays and engaging customers in product demonstrations.
  • Communicated effectively with customers to address inquiries about products, services, or store policies.
  • Participated in regular inventory checks, assisting with restocking merchandise as needed.
  • Adapted quickly to new promotions or policy changes, ensuring accurate information was relayed to the customer.
  • Managed multiple tasks simultaneously while maintaining composure under pressure from busy store traffic.
  • Maintained a clean and organised store environment, promoting an inviting atmosphere for customers.

Education

Tong Upper School
Bradford, United Kingdom
06-2007

Skills

Collaborative Project Engagement

Detail-oriented

Strategic Problem Resolution

Effective Organisation

Prioritisation and Time Management

Proficient in Task Management

Workplace Professionalism

Effective Listening

Analytical skills

Work Planning and Prioritisation

Strategic Goal Setting

Adaptability

Customer Engagement

Software

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Zoom

Microsoft Powerpoint

Microsoft OneDrive

Timeline

Resource Manager

Purple Griffon
06.2024 - 03.2025

SMRC Administrator

Purple Griffon
06.2023 - 06.2024

Customer Assistant

Tesco
06.2011 - 05.2023

Tong Upper School

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Andrew HarneyResource Manager