Andrew Greenaway
Richmond,Surrey
Summary
Accomplished professional with expertise in client relations, supplier negotiation, and customer relationship management. Demonstrates strong capabilities in supply chain management and product development, ensuring organisational awareness and effective decision-making authority. Adept at enhancing customer service through public speaking and strategic initiatives. Committed to leveraging skills for continued growth in dynamic environments.
Overview
43
43
years of professional experience
Work history
General manager
jane saunders manning
thornton heath, surrey
1989.08 - 2026.04
- Fostered a high-performance culture, resulting in increased productivity.
- Increased overall operational efficiency by implementing new management strategies.
- Established a positive work environment which promoted staff morale and productivity.
- Managed key stakeholder relationships for smoother project completion.
- Offered bespoke solutions for clients with specific foot issues or needs, enhancing comfort levels.
- Conducted routine checks on machinery to prevent malfunctions or breakdowns, ensuring smooth operations.
- Completed custom orders promptly; met deadlines consistently without compromising on craftsmanship quality.
- Utilised traditional shoemaking techniques for authentic craftsmanship results.
- Enhanced workshop safety by maintaining clean and organised workspace.
- Assisted in stock management tasks to ensure ample supply of necessary materials at all times.
- Handcrafted bespoke footwear to meet unique client specifications.
- Ensured consistency in shoe quality by strictly adhering to company standards and guidelines.
- Made orthopaedic or therapeutic footwear according to doctors prescriptions.
- Interpreted drawings and technical specifications to decipher footwear materials and construction methods.
Shoe repairer
steads shoe service
bromley, kent
1983.02 - 1989.08
- Achieved customer satisfaction with precise repair work on high-end designer shoes.
- Maintained a clean and orderly workspace to ensure safety regulations were met.
- Provided advice on proper shoe care to prevent premature wear and tear.
- Replaced zips, buckles, straps on shoes and bags for added customer convenience.
Education
GCSEs - English maths
lanfranc high school
Croydon 08/1979 - 07/1983
Skills
- Client relations
- Supplier negotiation
- Customer relationship management
- Supply chain management
- Product development
- Organisational awareness
- Decision-Making authority
- Customer Service
- Public speaking
Affiliations
- paddleboarding astrophotography
lecturing
I lecture once a year at Salford university to second year orthotics students
Timeline
General manager
jane saunders manning
1989.08 - 2026.04
Shoe repairer
steads shoe service
1983.02 - 1989.08
GCSEs - English maths
lanfranc high school
08/1979 - 07/1983