Andrew Fraser

Business Manager, Onnen (Sept 2024 – Present)

• Led strategic and operational functions, ensuring efficiency, financial stability, and business growth.
• Oversaw project delivery, managing a team across business administration, site coordination, and tenant liaison.
• Delivered £2.5M in retrofit projects, achieving full grant allocation and successful implementation of Solar PV, Solar Battery, ASHP, CWI, and Loft top-up installations.
• Introduced workflow and technological innovations to enhance productivity, streamline operations, and optimize resource allocation.
• Strengthened industry partnerships and improved client relations through proactive engagement and regular meetings.
• Managed financial planning, budget forecasts, and compliance processes, ensuring adherence to regulations and health & safety standards.
• Led staff development through training, recruitment, performance management, and fostering a high-performing team culture.

Operations Manager, Onnen (July 2023 - Sept 2024)

• Established and managed Onnen, a joint venture focused on retrofitting social housing using Welsh Government ORP funding.
• Oversaw the delivery of 180 retrofit installations valued at £2.4M, ensuring compliance with PAS 2035:2019 standards.
• Led operational and strategic planning, streamlining processes and optimizing workflow efficiency.
• Managed financial planning, including budgeting, VAT application, CIS compliance, OPEX, and CAPEX support.
• Directed recruitment, staff development, and team coordination, fostering a collaborative work environment.
• Conducted board reporting, fortnightly progress reviews, and contract administration to ensure project transparency.
• Supervised health & safety compliance, including RAMS, site setup, asbestos awareness, and risk mitigation.
• Developed and maintained PAS Hub project management for efficient tracking and execution.

Development Project Manager, ClwydAlyn (January 2021 - July 2023)

• Managed the full lifecycle of social housing development projects from conception to completion, overseeing design, construction, financial management, grant applications, and compliance with industry regulations.
• Delivered ClwydAlyn’s first passive house (£2M project), including the refurbishment of a listed building into three apartments, now successfully occupied for over a year.
• Led multiple concurrent schemes, including a £4M passive house development for homeless accommodation, a three-phase £114-home redevelopment of a historic site, and a planned collaborative scheme for 42 homes.
• Developed procurement strategies and implemented planned retrofit works utilizing various grant funding streams.
• Designed and introduced an automated Excel project reporting tool, streamlining project tracking for development managers and providing senior management with centralized project insights.

Project Manager, ClwydAlyn (June 2019 - January 2021)

• Established a structured project management approach, ensuring clear feasibility assessments, strategic planning, and defined project timelines.
• Led the rebranding of 80 maintenance vehicles following ClwydAlyn’s business transformation, overseeing design selection, procurement, and contract award.
• Managed a six-week phased implementation, minimizing operational disruption while ensuring timely and budget-conscious delivery.
• Conducted staff consultations and market research to source local providers, enhancing efficiency and stakeholder engagement.
• Oversaw quality inspections and final sign-off to ensure brand consistency and project success.

Operations Manager, PenCartref (Subsidiary of Pennaf/ClwydAlyn) (November 2017 - June 2019)

• Stabilized financial operations by implementing cost control measures, optimizing resource allocation, and accurately tracking operative workloads.
• Secured and delivered large-scale projects, building successful partnerships, including with the Welsh Ambulance Service.
• Streamlined business operations through strategic planning, lean principles, and quality control enhancements.
• Managed supplier negotiations, contract administration, and procurement for cost-effective resource management.
• Led budgeting, financial forecasting, and compliance oversight to ensure sustainability.
• Directed staff management, delegation, and operational coordination to improve efficiency.
• Oversaw the closure of PenCartref following business restructuring, handling contract terminations, lease agreements, staff redeployment, and redundancy negotiations.

Project Manager - Planned Capital Works (February 2014 - November 2017)

• Led £1.4M kitchen and bathroom refurbishment program for tenanted homes, ensuring compliance with Welsh Housing Quality Standards.
• Managed a team of 10 trade operatives with subcontractor support, stabilizing workflows and implementing structured delivery programs.
• Successfully delivered 465 refurbishment elements annually for four consecutive years, maintaining quality and budget compliance.
• Enhanced property turnaround time from 12–15 days to 7 days, sustaining efficiency improvements long-term.
• Introduced strict daily quality controls and finance monitoring, optimizing resource allocation and value for money.
• Developed an automated van stock system, streamlining material management and enabling accurate budget reporting per property.
• Oversaw the restructuring of external cleaning services, replacing 12 subcontractors while maintaining service continuity across housing stock.

• Improved team morale with regular, open communication and feedback.
• Cultivated strong relationships with clients through excellent customer service.
• Oversaw day-to-day operations, ensured smooth running of site activities.
• Maintained project timelines for successful completion of works.
• Coordinated workforce schedules for optimal productivity.
• Conducted risk assessments to ensure safe work practices.

Self-Employed Contractor (April 2000 - July 2013)

• Developed strong project management and budget control skills, successfully delivering projects for BCU Health Board valued between £10K–£100K.
• Managed site operations, overseeing inductions, toolbox talks, scaffold registers, programme adherence, and subcontractor compliance.
• Coordinated labour allocation, procurement, and plant hire while maintaining direct communication with site management and architects.
• Led teams to ensure high-quality workmanship, enforcing PPE requirements and maintaining health and safety compliance.
• Conducted project coordination meetings, tracked progress, and maintained detailed work activity logs to optimize performance and efficiency.