Andrew Forster
RUNCORN,Cheshire
Summary
Offering strong organisational skills and ability to multitask in diverse environments. Knowledgeable about using Microsoft Office Suite and managing schedules. Ready to use and develop communication, time management, and customer service skills in [Desired Position] role.
Organised Administrative Assistant with knack for streamlining office processes and enhancing team productivity. Managed scheduling, coordinated meetings, and maintained records, resulting in smoother operations and improved workflow. Demonstrated initiative by implementing new filing systems, boosting efficiency and accuracy.
Organised and proactive, able to manage tasks with precision and prioritisation. Demonstrates excellent communication skills and proficiency in Microsoft Office, supporting smooth office operations. Eager to bring dedication and reliability to [Desired Position] role.
[Job Title] experienced with administrative work. Ready to help visitors, assist staff and complete different clerical tasks. Strong in time management, multitasking and organisation.
Overview
35
35
years of professional experience
28
28
years of post-secondary education
Work history
Administrative Assistant II
GXO LOGISTICS
Runcorn, Halton
10.2015 - Current
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Streamlined administrative processes for increased efficiency in the workplace.
- Expedited document filing system with a new, organised method.
- Managed front desk duties to ensure smooth operation of reception area.
- Improved customer satisfaction through prompt response to email and phone queries.
- Contributed to team effort by accomplishing related results as needed.
- Assisted in the preparation of regularly scheduled reports for upper management review.
Stock controller
DHL
Liverpool, MERSEYSIDE
08.2013 - 10.2015
- Improved stock control systems by diligently conducting inventory audits.
- Managed stock levels for optimal business performance.
- Increased efficiency with proactive management of all warehouse storage areas.
- Implemented a new product ordering system to reduce waste and improve cost-effectiveness.
- Conducted regular stock takes, ensuring accurate inventory at all times.
- Developed a more efficient process for managing returned goods to reduce loss and boost customer satisfaction.
- Maintained excellent supplier relationships for smooth operations and consistent deliveries.
- Monitored stock movement, swiftly addressing any discrepancies or issues identified.
WAREHOUSE TEAM LEADER
GRANGE PACKAGING
Warrington, CHESHIRE
11.2012 - 08.2013
- Improved warehouse efficiency by streamlining stock management processes.
- Supervised packing and dispatch operations for achieving timely deliveries.
- Reduced safety incidents with implementation of strict safety protocols.
- Coordinated team tasks to ensure smooth workflow.
- Organised staff schedules, ensuring adequate coverage during peak times.
- Trained new staff members for increased productivity and efficiency.
- Managed inventory control procedures with use of a proprietary software system.
- Monitored team performance to maintain high standards of workmanship.
- Enhanced productivity by implementing effective delegation strategies.
- Maintained clean and organised warehouse environment for efficient workflow.
- Handled customer queries and complaints, resulting in improved customer satisfaction.
- Implemented preventative maintenance schedule for warehouse machinery, reducing downtime.
- Liaised with suppliers to ensure timely delivery of goods.
- Streamlined order picking process, enhancing fulfillment speed.
Warehouse and transport supervisor
BURTONS BISCUITS
moreton , merseyside
08.1989 - 11.2012
- Maintained safety within warehouse by enforcing strict adherence to Health and Safety regulations.
- Ensured efficient workflow for quicker order fulfilment by reorganising storage areas.
- Managed team schedules, resulting in reduced staff overtime costs.
- Reduced warehousing expenses by implementing cost-saving measures.
- Streamlined transport routes for improved delivery times.
- Delivered excellent customer service with prompt resolution of queries and issues.
- Organised training sessions to improve staff productivity.
- Coordinated with suppliers, ensuring regular inventory replenishment.
- Implemented new stock management system for better inventory control.
- Monitored goods-in process, verifying accuracy of deliveries received against orders placed.
- Supervised loading operations to minimise damage to goods during transit.
- Conducted regular inspections, maintaining cleanliness and orderliness of the warehouse environment.
- Fostered positive working relationships amongst team members through effective communication and conflict resolution techniques.
- Assisted in recruitment processes, selecting capable individuals for the warehouse team.
- Worked closely with logistics department to ensure seamless flow of operations from warehouse to end client.
- Enhanced operational efficiency by identifying bottlenecks in warehousing process and proposing corrective actions.
- Improved staff morale through recognition of good work performance and provision of constructive feedback.
- Mitigated potential hazards through routine health and safety audits.
- Improved warehouse layout to maximise storage space.
- Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes.
Education
GCSEs - ENGLISH LANGUAGE
BIRKENHEAD INSTITUTE HIGH SCHOOL
MERSEYSIDE 09.1979 - 03.1984
GCSEs - ENGLISH LITERATURE
BIRKENHEAD INSTITUTE HIGH SCHOOL
MERSEYSIDE 09.1979 - 05.1984
GCSEs - MATHERMATICS
BIRKENHEAD INSTITUTE HIGH SCHOOL
MERSEYSIDE 09.1979 - 05.1984
GCSEs - HISTORY
BIRKENHEAD INSTITUTE HIGH SCHOOL
MERSEYSIDE 09.1979 - 05.1984
GCSEs - GEOGRAPHY
BIRKENHEAD INSTITUTE HIGH SCOOL
09.1979 - 05.1984
GCSEs - SCIENCE
BIRKENHEADINSTITUTE HIGH SCHOOL
MERSEYSIDE 09.1979 - 05.1984
Skills
- Flexibility in task handling
- Process improvement initiative
- Patience and diplomacy
Timeline
Administrative Assistant II
GXO LOGISTICS
10.2015 - Current
Stock controller
DHL
08.2013 - 10.2015
WAREHOUSE TEAM LEADER
GRANGE PACKAGING
11.2012 - 08.2013
Warehouse and transport supervisor
BURTONS BISCUITS
08.1989 - 11.2012
GCSEs - ENGLISH LANGUAGE
BIRKENHEAD INSTITUTE HIGH SCHOOL
09.1979 - 03.1984
GCSEs - ENGLISH LITERATURE
BIRKENHEAD INSTITUTE HIGH SCHOOL
09.1979 - 05.1984
GCSEs - MATHERMATICS
BIRKENHEAD INSTITUTE HIGH SCHOOL
09.1979 - 05.1984
GCSEs - HISTORY
BIRKENHEAD INSTITUTE HIGH SCHOOL
09.1979 - 05.1984
GCSEs - GEOGRAPHY
BIRKENHEAD INSTITUTE HIGH SCOOL
09.1979 - 05.1984
GCSEs - SCIENCE
BIRKENHEADINSTITUTE HIGH SCHOOL
09.1979 - 05.1984
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