Andrew Botticelli
Carmarthen,Carmarthenshire
Summary
Experienced IT professional with a strong foundation in troubleshooting and resolving hardware/software issues, and extensive knowledge of operating systems including Windows, Kali Linux, and Ubuntu. Demonstrates excellent customer and communication skills, coupled with a keen attention to detail and robust problem-solving abilities. Proficient in network configuration, IT infrastructure understanding, networking knowledge, and cybersecurity principles. Committed to leveraging technical expertise to enhance organisational efficiency and security.
Overview
11
11
years of professional experience
2015
2015
years of post-secondary education
1
1
Certification
Work History
Painter and Decorator
S.I.Evans and sons
06.2014 - 01.2025
- Great face to face communication with customers
- Work closely in a team environment
- Planned out the process of jobs
- Easily adapt to any fast-paced environment
- Achieved client satisfaction by delivering high-quality painting and decorating services.
Nights Warehouse Operative
Castell Howell
Cross Hands
09.2021 - 12.2021
- Packed orders securely for delivery
- Ensured accurate qualities and quantities of products
- Sorted materials into appropriate areas for easy access and organisation.
- Reduced damages with careful handling and storage of fragile items.
- Coordinated with management, contributed valuable input during team meetings.
Door to Door Salesman
Melbourne, Australia
01.2019 - 01.2020
- Worked under pressure
- Effectively presented products and services to potential customers
- Contributed to team goal by participating in training sessions and team meetings
Mango Picker
Ayr, Australia
01.2019 - 01.2020
- Worked with farmers to ensure tasks were done efficiently
- Managed sorting of fruits
Education
GCSE - 10 including English and maths
Queen Elizabeth high school
Carmarthen, WalesSkills
- Troubleshooting and resolving hardware/software issues
- Knowledge of operating systems (Windows, Kali Linux, Ubuntu)
Excellent customer and communication skills
- Network configuration
- Strong attention to detail
- Problem-solving skills
- IT infrastructure understanding
- Networking knowledge
- Cybersecurity principles
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Certification
Security+
Working towards CREST CPSA
Labs
These are some of the labs that I learned:
- Configure IPv4 static addressing
- Use tools to test IP configuration
- Configure static routing
- Troubleshoot IP networks
- Managing permissions
- Implement backups
- Implementing allow lists and deny lists
Affiliations
- Cycling
- Gaming
Timeline
Nights Warehouse Operative
Castell Howell
09.2021 - 12.2021
Door to Door Salesman
01.2019 - 01.2020
Mango Picker
01.2019 - 01.2020
Painter and Decorator
S.I.Evans and sons
06.2014 - 01.2025
GCSE - 10 including English and maths
Queen Elizabeth high school
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