Andrew Bannerman
Inverness
Summary
Energetic employee well-versed in strong communication and organisation skills. Strives to complete tasks quickly, whilst maintaining awareness of safety and respect of colleagues and customers.
Previous roles as a delivery driver have provided me with an encyclopaedic knowledge of Inverness, as well as enhanced my skills and awareness as a motorist.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Auction Assistant
The Grand Whisky Auction
Inverness, Highland
10.2020 - Current
- Initially tasked part-time with packing whisky orders to a high standard, ensuring bottles would arrive to customers around the world in impeccable condition. Trusted with handling extremely high-value bottles, some worth tens of thousands of pounds.
- Moved to a full-time role, which included: opening deliveries, recording bottle conditions for the website, assisting with photographing bottles for auction display, and storing bottles carefully in a numerically-organised cellar.
- Promoted to lead the packing team, ensuring high levels of productivity, efficiency and general cleanliness.
- Interacted with customers over the phone, following up with enquiries regarding selling bottles through the auction; and selling bottles in our new shop. In both scenarios, applied positive customer service approach to increase satisfaction levels.
Production line worker
SMC Cosmetics
Invergordon, Highland
08.2020 - 09.2020
- Assisted in the bottling and packing of cosmetic products, such as hand sanitiser and aromatic hand cream.
- Operating production line machinery required focus and speed to ensure no faults in bottling, as well as care in ensuring the products were a suitable condition to be shipped to customers.
Delivery Driver
MacGregor Industrial Supplies
Inverness
06.2018 - 08.2019
- Tasked with delivering industrial and cleaning supplies to businesses across Inverness and the surrounding area.
- Garnered a reputation for indefatigable work ethic and boundless enthusiasm to complete the job quickly, whilst maintaining focus, care and attention and adhering strictly to traffic laws.
- Spent time before every run to plan my route so I would maximise time and fuel efficiency.
- Maintained cleanliness of my van, and ensured products were delivered to customers in immaculate condition.
Education
Bachelor of Arts - Journalism
Robert Gordon University
Aberdeen 09.2016 - 05.2020
International Student Exchange - Communications
Mount Royal University
Calgary, Canada 09.2018 - 12.2018
Skills
- Public Relations
- Leadership
- Calm under pressure
- Problem-solving
- Communication skills
- Strategic planning
- Intimate knowledge of Inverness
- Considerate, skilled motorist
Affiliations
- Semi-professional musician; solo singer/pianist, and member of three bands, each with extensive gigging and recording experience
- Former SFA referee; six years as an AR in the Highland League, and took charge of many youth and amateur matches over an eight-year career. Spent my last two seasons on the North of Scotland Referee's Association Management Committee
References
References available upon request.
Timeline
Auction Assistant
The Grand Whisky Auction
10.2020 - Current
Production line worker
SMC Cosmetics
08.2020 - 09.2020
International Student Exchange - Communications
Mount Royal University
09.2018 - 12.2018
Delivery Driver
MacGregor Industrial Supplies
06.2018 - 08.2019
Bachelor of Arts - Journalism
Robert Gordon University
09.2016 - 05.2020
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