
A motivated and dependable individual with an RQF Level 3 Diploma in Business Administration and practical experience in managing an online e-commerce clothing store. Developed strong organizational, communication, and customer service skills through handling product listings, processing orders, coordinating with suppliers, and responding to customer inquiries. Demonstrates the ability to manage responsibilities independently, maintain attention to detail, and adapt quickly in fast-paced environments.
• Managed and operated an online clothing dropshipping store, handling product listings and pricing.
• Communicated with suppliers to process orders and ensure timely delivery to customers.
• Managed customer inquiries, orders, and after-sales support to maintain customer satisfaction.
• Promoted products through social media and online marketing strategies.
• Monitored sales performance and updated products based on customer demand and market trends.
• Maintained accurate records of orders, payments, and customer information.