Results-oriented professional with experience in sales analysis, market insights, and account management for UK retailers. Skilled in sales analysis, forecasting and cross-functional collaboration, seeking to transition into a Merchandiser Planner role to drive efficient merchandise planning and support business growth.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work history
Key Account Manager
Maxim Label & Packaging UK Ltd
Brentford
2023.02 - Current
Manage strategic relationships with major UK retail accounts
Act as primary contact for the designated accounts
Analyse sales data across global business regions
Work closely with Sales Manager, monitoring sales performance against Forecast
Assist the Sales Manager with pricing strategies and margin analysis to ensure competitive tender submissions
Analyse market and competitor activity to generate market insights supporting strategic decision-making
Collaborate with design, technical, and production teams to develop packaging solutions
Ensure packaging met retailer specifications, sustainability goals, and regulatory requirements.
Collaborate with cross-functional teams, ensuring clear communication and alignment across projects
Manage project timelines to ensure on-time delivery of new developments.
Act as escalation point for customer issues, ensuring rapid resolution and service recovery.
Account Manager Support
Britannia Garment Packaging
Leicester, United Kingdom
2021.11 - 2023.01
Working alongside the Account Manager, supporting on the daily administration of the accounts
Assisting in the daily running of the accounts, providing cover as directed and ensuring that all clients are dealt with professionally and quickly
Organising and maintaining internal folders
Creating electronic Retailer guides and manuals
Organising and maintaining artwork and sample folders
Load new products onto internal systems
Raise and manage artwork requests through to approval
Action samples request as directed, ensure global consistency
Support work with internal colleagues and global colleagues
Support with offshore order queries
Produce weekly brief tracker, chase outstanding actions
Raise PO’s as directed
Support in Stock management via internal stock system
Prepare monthly retailer sales reports for the Accounts Manager's review
Junior Merchandiser
FASHION UK
Leicester, United Kingdom
2020.09 - 2021.10
Processing the orders from start to finish; from an order enquiry I look into all factors e.g. packaging approvals, fabric stock, sampling, delivery
Manage and maintain critical paths for each account
Maintain relationship with customers, inform them of any issues which may potential effect their delivery dates or any other changes that were not initially discussed
Assist Account Managers with costings, raising PO’s
Work alongside external processing factories and suppliers to resolve any queries and ensure the orders run smoothly and the deadlines are met
Work effectively with other departments across the business e.g. Finance department for approving invoices; Licensing department, ensure all orders are licensor approved before starting production
Work with the Logistics department for collection/delivery; chase proof of deliveries
Education
Master's Degree - Financial - accounting administration of the enterprise
Faculty of Economic Science, Aurel Vlaicu University of Arad
Arad, Romania
2011.10 - 2013.07
Bachelor - Economic Sciences
Faculty of Economic Sciences, Aurel Vlaicu University of Arad
Arad, Romania
2008.10 - 2011.07
Skills
Key Account Management
Retail Packaging
Commercial Negotiation
Sales Growth
Forecasting
Microsoft Excel
Microsoft Office
Outlook
Great communication skills; adaptive team player
Well-developed analytical thinking
Solving problems through logical approaches
LANGUAGE SKILLS
MOTHER TONGUE(S): Romanian
Native
OTHER LANGUAGE(S): English
Fluent
Timeline
Key Account Manager
Maxim Label & Packaging UK Ltd
2023.02 - Current
Account Manager Support
Britannia Garment Packaging
2021.11 - 2023.01
Junior Merchandiser
FASHION UK
2020.09 - 2021.10
Master's Degree - Financial - accounting administration of the enterprise
Faculty of Economic Science, Aurel Vlaicu University of Arad
2011.10 - 2013.07
Bachelor - Economic Sciences
Faculty of Economic Sciences, Aurel Vlaicu University of Arad
Key Account Manager at Ludhiana Beverages Pvt. Ltd. (authorized bottler of the Coca- Cola Company)Key Account Manager at Ludhiana Beverages Pvt. Ltd. (authorized bottler of the Coca- Cola Company)