Hi, I’m
Andrei Daniel
London
Summary
A self-motivated, reliable, and hardworking professional with a comprehensive background in management. Extensive experience has honed excellent interpersonal and managerial skills. Consistently meets targets with a positive 'can do' attitude and prides oneself on an approachable nature and exceptional organisational abilities. Thrives in challenging roles that leverage interpersonal skills, collaboration, and problem-solving capabilities. Committed to delivering high-quality service and consistent results, adept at working independently with initiative as well as being a valuable team player. Currently seeking a new opportunity to utilise existing skills and enthusiastic about learning new ones to further professional development.
Overview
4
years of professional experience
Work history
All Bar OneMoorgate
Duty Manager
10.2022 - Current
Job overview
- Providing the highest standards of patient care, confidentiality, and dignity for vulnerable adults in all aspects of demonstrated strong leadership and organisational skills in a high-energy setting
- Responsibilities include overseeing daily operations, ensuring excellent customer service, and leading a dedicated team to achieve business goals
- Key achievements and duties include: Managed daily operations and trained new hires in organisational procedures and roles
- Addressed customer issues calmly and professionally, delivering prompt and effective resolutions
- Built a loyal and highly satisfied customer base through proactive management of team customer service strategies
- Recruited, interviewed, and hired high-performing individuals, creating passionate and dedicated teams
- Conducted staff performance evaluations and implemented training and development programmes to maintain exceptional service levels
- Organised files and documents for efficient access and retrieval
- Assisted in preparing detailed reports to support decision-making processes
- Oversaw and trained clerical support staff to achieve challenging objectives
- Led training programmes to foster staff development and growth
- Implemented innovative strategies to enhance team morale and productivity
- Applied leadership skills to address productivity and performance issues, motivating staff to achieve KPIs
- Planned and managed resources and budgets to meet organisational objectives.
Education
Newham CollegeLondon
Level 2 from English Functional Skills
09.2018 - 07.2019
Newham CollegeLondon
Level 2 from Maths Functional Skills
/2018 - 07.2019
Newham CollegeLondon
Level 3 from Psychology Sciences
/2019 - 07.2020
London College of Contemporary Arts (LCCA)London
Diploma of Higher Education from Business and Management
/2022
Skills
- Team Collaboration
- Organisational Skills
- Customer Service
- Adaptability
- Bilingual – Romanian and English
- Highly numerical
- Communication
- Attention to Detail
Custom
- Capital Asset Pricing Model (CAPM) certification-2024-Current Studying
- Project Management Professional (PMP) certification-2024-Current Studying
Timeline
Duty Manager
All Bar One
10.2022 - Current
Newham College
Level 2 from English Functional Skills
09.2018 - 07.2019
Newham College
Level 2 from Maths Functional Skills
/2018 - 07.2019
Newham College
Level 3 from Psychology Sciences
/2019 - 07.2020
London College of Contemporary Arts (LCCA)
Diploma of Higher Education from Business and Management
/2022
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