ANDREEA CARMEN COCOLICI
Barnsley
Summary
PERSONAL SUMMARY: I am a capable motivated People Capability Coach with seven years of experience, recognized for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team-building record.; results orientated, reducing costs and inefficiencies. Ability to keep a level head at all times, nurtures and grows a business, evaluate opportunities and risks and also deliver innovative new solutions to challenges. Possess excellent client-facing and configuration skills and am highly successful in helping define company direction, achieving goals, and optimizing business. Having a track record of maximizing guest satisfaction and profitability whilst maintaining high standards of food and service and also presenting a positive and fashionable image of the business. Extensive knowledge of the hospitality industry, its working practices, recruitment, and pay, conditions of employment and diversity issues.
Overview
12
12
years of professional experience
Work history
People Capability Coach & HR
QFM Group
Yorkshire Area
01.2014 - Current
- Coordinate and facilitate centralized sign-offs for all 40 stores.
- Negotiating terms, andconditions of employment with applicants.
- Providing advice and playing a major role in work reviews and change processes.
- Updating and maintaining the HR System (SAGE).
- Contributing to the continuous improvement of HR systems and practices.
- Consulting on issues related to workplace relations and performance management.
- Providing advice and assistance on policies, procedures, legislation, and enterprise agreements
- Facilitate structured workshops and training courses aligned to Developing Champions.
- Ensuring that best practice is followed in safety, legality, and quality of service.
- Developing and supporting a cross-functional culture of continuous improvement.
- Ability to organize and prioritize a variety of tasks and follow tasks through to completion Able to think laterally to create options and solutions.
- Drove continuous improvement related to the use of new teaching tools, training methods, and improvement of online doctoral education instruction.
- Answered student inquiries and resolve problems related to curriculum and course prerequisites.
- Consulted with candidates on primary research, data collection, bibliographies, and model writing assistance.
- Made recommendations for continuous improvement related to the use of new teaching tools, resources, and training, and the improvement of online doctoral education instruction.
- Drove continuous improvement related to use of new teaching tools, training methods and improvement of online doctoral education instruction.
- Maximize knowledge of regulatory compliance by advising Area Managers consulatnceon HR policies and procedures.
- Facilitated new hire onboarding program by scheduling training initiatives, resolving issues, and processing paperwork.
- Improved employee productivity and organizational effectiveness by reviewing processes to ensure optimal HR service delivery.
- Partnered with management to establish workplace safety curriculum for training and education purposes.
Restaurant General Manager
KFC Restaurant
11.2012 - 05.2014
Education
CIPD Level - Human Resources
CIPD Level 5
Sheffield 2021
Student - undefined
Baccalaureate Diploma - undefined
GCE - undefined
Advanced Higher Standard -
British Bachelor (Honours)degree - undefined
British Master's degree -
CIPD - undefined
First Aid Certificate Food Hygiene certificate - undefined
Master's degree - Leaderships and Human Resources
Hyperion University of Bucharest
2012
Degree - Accounting and Management information Systems
Hyperion University of Bucharest
2009
Bucharest -
National Recognition
2004
Scottish Qualifications Certificate -
IOSH
04.2021
Skills
- Training development
- Employee contract negotiation
- Analytical skills
- Employee relations
- Performance management and coaching
- Job advertisement development
- Employee inductions
- Employee onboarding procedures
- Recruitment strategies
- Recruitment policies
- Equal Employment Opportunity expertise
- End-of-probation reviews
- Company leadership
- Organizational development
Timeline
People Capability Coach & HR
QFM Group
01.2014 - Current
Restaurant General Manager
KFC Restaurant
11.2012 - 05.2014
CIPD Level - Human Resources
CIPD Level 5
Student - undefined
Baccalaureate Diploma - undefined
GCE - undefined
Advanced Higher Standard -
British Bachelor (Honours)degree - undefined
British Master's degree -
CIPD - undefined
First Aid Certificate Food Hygiene certificate - undefined
Master's degree - Leaderships and Human Resources
Hyperion University of Bucharest
Degree - Accounting and Management information Systems
Hyperion University of Bucharest
Bucharest -
National Recognition
Scottish Qualifications Certificate -
IOSH
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