ANDREEA CARMEN COCOLICI

PERSONAL SUMMARY: I am a capable motivated People Capability Coach with seven years of experience, recognized for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team-building record.; results orientated, reducing costs and inefficiencies. Ability to keep a level head at all times, nurtures and grows a business, evaluate opportunities and risks and also deliver innovative new solutions to challenges. Possess excellent client-facing and configuration skills and am highly successful in helping define company direction, achieving goals, and optimizing business. Having a track record of maximizing guest satisfaction and profitability whilst maintaining high standards of food and service and also presenting a positive and fashionable image of the business. Extensive knowledge of the hospitality industry, its working practices, recruitment, and pay, conditions of employment and diversity issues.