Andreea Alina Durla
Cove,West Midlands
Summary
A skilled professional with extensive experience in communication and team leadership, developed through roles such as travel agent and truck driver. Proficient in multiple languages including Italian, Spanish, French, English, Hungarian, and Romanian. Demonstrates strong organisational skills, attention to detail, and a commitment to client satisfaction. Adept at working collaboratively within a team to achieve goals efficiently.
Overview
17
17
years of professional experience
1
1
Certification
28
28
years of post-secondary education
Work history
Secretary
Marius D Transport LTD
Coventry, West Midlands
08.2024 - Current
- Updated files and records with precise system navigation.
- Offered continuous assistance with photocopying, scanning and basic clerical support to help staff maintain smooth workflow.
- Organised personal and professional calendars, supplying timely reminders of upcoming meetings and events.
- Documented daily work performed, reporting on incidents and accomplishments to inform management.
- Performed data entry tasks; ensured accurate record keeping within the company database.
- Addressed inquiries and responded via email or telephone follow-up.
Transport Manager
SC AMD SCHNELL TRANS SRL
Bistrita, Romania
06.2019 - 06.2024
- Coordinated and managed allocation of drivers and vehicles to service network, guaranteeing efficient, accurate deliveries.
- Implemented a system to track vehicles real-time, improving the reliability of deliveries.
- Prioritised order acknowledgements and coordinated appropriate delivery modes and equipment.
- Established operational and administrative procedures and enforced controls.
- Introduced agile and lean methods to increase team capabilities.
- Streamlined administrative procedures resulting in more efficient operations.
- Assessed staff and team performance and regularly actioned insights to fuel improvement.
- I had in my team 10 drivers
- Managed vehicle maintenance schedules to prevent unexpected breakdowns and delays.
- Participated in recruitment, selection and induction of new drivers.
- Improved fleet efficiency by implementing innovative scheduling and route planning.
- Planned transport solutions fo local and international clients.
Wedding & events coordinator
SC AMD Edenul Florilor SRL
Bistrita, Romania
04.2017 - 06.2019
- Collaborated in designing promotional materials for special events.
- Orchestrated detailed wedding schedules, reducing stress for bridal parties.
- Supervised external contractors to achieve successful events.
- Coordinated all aspects of weddings, ensuring smooth running of events.
- Maintained quality control checks throughout each stage of the planning process.
- Registered and briefed attendees on event schedules.
- Maintained updated records of all event aspects for future reference.
- Promoted seasonal offers to maximise event space bookings.
- Managed client meetings and consultations to understand event requirements.
- Assessed individual customer needs and recommended event packages to suit.
- Designed event set-up and displays to match client requests.
- Explained event packages, options and prices clearly to customers.
- Obtained client feedback to determine improvements for future events.
Truck Driver
HofmanN Spedition GmbH Biebesheim am Rhein
Biebeshaim am Rhein, Germany
05.2015 - 01.2017
- Managed on-time, under-budget tow service execution across region while partnering with local authorities.
- Handled paperwork related to deliveries, resulting in organised records.
- Manoeuvred and parked vehicles safely, using hazard control.
- Secured lorry loads appropriately to eliminate damage and risk.
- Carried out tramping and trunking, meeting daily delivery targets.
- Stored goods strategically for accessibility purposes.
- Achieved fuel efficiency by planning optimal routes and driving mindfully.
- Communicated with clients politely and professionally, maintaining excellent working relationships.
- Completed delivery documentation promptly to track orders and incidents.
Truck driver
KURT BEIER
Esjberg, Denmark
08.2013 - 05.2015
- Loaded and unloaded lorries, maintaining product integrity during transit.
- Communicated with clients politely and professionally, maintaining excellent working relationships.
- Carried out handball loading safely and responsibly.
- Retained valid proof of insurance and registration in vehicle at all times.
- Conducted pre-inspections and maintained lorry for reliable, safe operation and timely delivery.
- Collected, documented and loaded goods with care to avoid damage and risk.
- Completed [Number] daily deliveries efficiently through careful route planning.
Travel Agent
SC ATLASSIB SRL
Sibiu, Romania
09.2007 - 08.2013
- Developed promotional materials to increase agency visibility.
- Offered exemplary service to new and existing clients, helping to build lasting relationships and secure new travel assignments.
- Tracked changing travel advisories, ensuring client safety during travels.
- Attended trade fairs to network with potential partners.
- Resolved complaints, cancellations and refunds with mutually beneficial solutions.
- Processed payments and established payment plans on behalf of customers, offering multiple methods to maximise sales.
- Offered 24 and 7 support to travellers, alleviating stress during emergencies.
- Handled refunds and cancellations professionally, protecting client interests.
- Supervised payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
- Collaborated with hotels and airlines for affordable package deals.
- Organised group tours, resulting in enjoyable shared adventures.
Education
I just start University - Business and Tourism Management
Canterbury Christ Church University
Birmingham 01.2025 -
Transport manager - Qualification Certificate in transport of goods
Miniustry of Transport
Bistrita 08.2013 - 09.2013
Tourism Brevet / Tourism Certificate - Manager in Tourism
Ministry of Regional Development And Tourism
Bucarest 01.2013 - 04.2013
Bachelor Degree in Tourism Geography - The Geography of Tourism
Babes Bolyai
Cluj Napoca 10.2003 - 07.2007
Bilingual profile - French and english qualifications
HighSchool Andrei Muresanu
Bistrita 07.1999 - 07.2023
Skills
One of my skills is that I have a good communication and excellent contact with people I gained this skill through my experience like travel agent
I learned how to be a leader I was responsible for a team of 4 travel agents
During the time , I ' ve learned foreign languages like Italian, Spanish, French, English and Hungarian , that is my second language after Romanian
Like Truck driver, I've learned how to plan my time of work, to drive carefully and to prevent accidents
When you work with people you have to be very sociable, gentle, very attentive to the clients requirements, responsible on your work , to manage good and to solve the problems if appear
When everybody works in a team can complete more easily the task
I have experience in Microsoft Office, Excel, Power Point, Word, Driving Online Programs , Payment Programs
Affiliations
- One of my hobbies is travelling.
- Psychology. I read a lot of psychology books.
- Wedding and events decorations
Certification
Certificate of French Language and Civilisation - 24.07.2013 - certified by Embassy of France in Bucharest
Certificate in French language - 09.12.2008 - certified by " ALPHA CENTER2, Romania
Certificate in Italian Language - 23.04.2008 - certified by the Ministry of Education, Research and Youth, Romania
Driving licence - categories : AM/A/B1/B/C1/C/BE/C1E/CE
Driver card
Languages
English
Advanced
French
Advanced
Italian
Intermediate
Spanish
Intermediate
Hungarian
Advanced
Recommandations
I have recommendation from SC AMD SCHNELL TRANS SRL., SC AMD EDENUL FLORILOR SRL and possible too from MARIUS D Transport LTD.
Timeline
I just start University - Business and Tourism Management
Canterbury Christ Church University
01.2025 -
Secretary
Marius D Transport LTD
08.2024 - Current
Transport Manager
SC AMD SCHNELL TRANS SRL
06.2019 - 06.2024
Wedding & events coordinator
SC AMD Edenul Florilor SRL
04.2017 - 06.2019
Truck Driver
HofmanN Spedition GmbH Biebesheim am Rhein
05.2015 - 01.2017
Truck driver
KURT BEIER
08.2013 - 05.2015
Transport manager - Qualification Certificate in transport of goods
Miniustry of Transport
08.2013 - 09.2013
Tourism Brevet / Tourism Certificate - Manager in Tourism
Ministry of Regional Development And Tourism
01.2013 - 04.2013
Travel Agent
SC ATLASSIB SRL
09.2007 - 08.2013
Bachelor Degree in Tourism Geography - The Geography of Tourism
Babes Bolyai
10.2003 - 07.2007
Bilingual profile - French and english qualifications
HighSchool Andrei Muresanu
07.1999 - 07.2023
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