Summary
Overview
Work history
Education
Skills
Timeline
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Andreea Tengher Vanatoru

Hounslow,Middlesex

Summary

Im truly enjoying working in hospitality because i am a team player and i can work with everyone making them happy and accomplish all the goals that i have . I am very optimistic and i find a solution even in the worst time. I consider myself a very energetic , respectful ,responsible and a great host.

Overview

21
21
years of professional experience

Work history

Bartender

Black Horse Pub
Hounslow, Middlesex
08.2019 - 06.2025
  • Adapted quickly to different situations maintaining efficiency even under pressure.
  • Maintained a clean and organised bar, enhancing customer satisfaction.
  • Provided excellent service to customers, resulting in repeat business.
  • Developed rapport with regular patrons fostering a loyal customer base.
  • Promoted special events and offers effectively leading to increased footfall on those days.
  • Resolved customer complaints promptly to maintain good relationships.
  • Processed payments accurately reducing discrepancies at end of shift tallying.
  • Managed stock levels efficiently, preventing shortage during peak hours.
  • Created an inviting atmosphere through friendly interaction with customers.
  • Assisted in menu planning offering innovative ideas based on popular preferences.
  • Recommended drinks to customers, increasing overall sales.
  • Trained new staff members effectively, ensuring top-notch service standards were maintained.
  • Collaborated with team members to provide seamless service during busy periods.
  • Welcomed guests with friendly conversation and fun atmosphere.
  • Served guests spirits, lagers and stouts at bar.
  • Input orders into register, calculated bills and collected payments.
  • Collected, washed and put away glassware between guests.
  • Inspected customer identification to verify age against legal standards.
  • Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
  • Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.

Customer Service

McDonald's
Hounslow, Middlesex
02.2016 - 02.2018
  • Enhanced customer service by handling guest complaints professionally.
  • Enhanced brand reputation with exceptional customer service skills.
  • Delivered excellent customer service, enhancing company reputation.
  • Motivated staff to deliver exceptional customer service.
  • Enhanced business reputation through excellent customer service provision.
  • Delivered exceptional customer service to enhance brand reputation.

Carer worker

Equator Consultancy
Slough, England
11.2015 - 03.2016
  • Participated actively in team meetings to discuss care plans and progress reports for each client.
  • Provided assistance with daily living activities such as toileting, feeding, dressing leading to increased independence among clients.
  • Adapted quickly to changes in client condition or behaviour, modifying care plan accordingly.
  • Facilitated social outings for patients to promote mental well-being and prevent isolation.

Fish Factory

Seefood London Fish Factory
Kensington
07.2015 - 10.2015
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Cosmetician IPL

Beauty Centre
Germany, Bochum Wattenscheid
06.2010 - 01.2014
  • Educated customers about different types of cosmetics; made them feel confident about their purchase decisions.
  • Increased product sales with engaging product demonstrations.
  • Managed inventory levels to ensure product availability at all times.
  • Enhanced customer satisfaction by providing expert skincare consultations and recommendations.

Housekeeper

JW Marriott Bucharest Grand Hotel
Bucharest, Bucharest
02.2004 - 05.2007
  • Ran errands as needed contributing to smooth household operations.
  • Meet guests' needs by delivering top-notch hospitality services during their stay.
  • Managed waste disposal effectively for a cleaner environment.
  • Created welcoming atmosphere with regular dusting and vacuuming of rooms.
  • Ensured spotless and tidy environment by performing comprehensive house cleaning tasks.
  • Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
  • Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
  • Made beds daily to ensure a neat bedroom area.

Education

Certificates Alzheimer Disease Dementia
Equator Consultancy

Skills

  • Customer- Orientated
  • Quick Learner
  • Friendly and Helpful
  • Dedicated Team PLayer
  • Organize Multi-Tasker
  • Late-Night shift Availability
  • High Energy
  • Quick Problem Solver
  • Committed Team Player
  • Beer pouring proficiency
  • Glassware cleaning
  • Strong memory retention
  • Product inventorying
  • Positive attitude
  • Composure under pressure
  • Glassware knowledge
  • Patience with customers

Timeline

Bartender

Black Horse Pub
08.2019 - 06.2025

Customer Service

McDonald's
02.2016 - 02.2018

Carer worker

Equator Consultancy
11.2015 - 03.2016

Fish Factory

Seefood London Fish Factory
07.2015 - 10.2015

Cosmetician IPL

Beauty Centre
06.2010 - 01.2014

Housekeeper

JW Marriott Bucharest Grand Hotel
02.2004 - 05.2007

Certificates Alzheimer Disease Dementia

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Andreea Tengher Vanatoru