Andreea Sofian
London
Summary
Experienced waitress with a passion for delivering exceptional customer service in fast-paced environment. Dedicated mother balancing childcare responsibilities with academic pursuits in Health and Social Care. Proven ability to multitask, prioritise, and adapt to various roles. Seeking to leverage hospitality expertise, strong interpersonal skills, and ongoing education to contribute effectively in a dynamic work environment.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Waitress
Rocca Restaurants Limited
London
2018.02 - Current
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Resolved costumer complaints or concerns promptly and professionally.
- Sustained effective verbal communication to interact with costumers and convey information clearly, ensuring they received attentive service and their needs were met.
- Demonstrated exceptional memory and communication skills for reliable and trusted service.
- Maintained quality level of service while supporting team members during busy periods or challenging situations.
Education
Bachelor of Science (Hons) - Health and Social Care with Foundation Year
Anglia Ruskin University
London 2023.09 -
GCSEs - Electrical engineering and automation
Bucecea Technological High School
Romania 2012.09 - 2016.06
Skills
- Communication Skills
- Interpersonal Skills
- Active-listening
- Problem-solving abilities
- Time-management
- Empathy and Compassion
- Teamwork and Collaboration
- Stress-management
Hobbies
- Reading
- Climbing
- Traveling
- Yoga
- Volunteering
Languages
Romanian
Native language
English
Intermediate
B1
Timeline
Bachelor of Science (Hons) - Health and Social Care with Foundation Year
Anglia Ruskin University
2023.09 -
Waitress
Rocca Restaurants Limited
2018.02 - Current
GCSEs - Electrical engineering and automation
Bucecea Technological High School
2012.09 - 2016.06
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